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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 41-50 of 112 reviews
Feb 6, 2023
Regretful Fridge Buyer
2 out of 5 stars review

Verified Purchase

The Slowest ice maker.Store ice necessity to get.

[This review was collected as part of a promotion.] Hello. Ice maker cannot keep up with just myself even after preloading it with ice from the store. Unfortunately there are other people in my house as well. Ice turn out about every 2-3 hours and they are small cubes. The doors are very low to the ground so you will scrape off the top of your feet if you don’t stop and think every time you open the refrigerator. Not what you should have to do while trying to get some breakfast out first thing in the morning. Nope. Ouch. I would like to return it but who has time for that. This fridge is a bust!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Mar 17, 2023
Miko Kam
5 out of 5 stars review

Verified Purchase

Sleek, shiny, quiet and holds a lot of food!

[This review was collected as part of a promotion.] I’ve had my counter depth 23 cu ft LG for two weeks now and am very happy with it. In 6 hours it started making small ice cubes and dispenses the purified water quite quickly. The installer even noticed it. The door shelves are roomy enough to hold a a gallon of milk and all the bottles items. The only cons are as mentioned by other reviewers is the drawer pulls are at the bottom of the drawer which requires one to bend quite low to open the bottom drawers. The doors are only 1 3/4” off the floor so watch your feet! Overall, I would highly recommend this side by side.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social

Hi! Thanks for the 5 star review! We always love hearing from customers who are very happy with their LG appliances. We love that you are more than satisfied with the room available and the ice maker in this refrigerator (model LRSXC2306V). Even though you left a 5 star review, we're a company that is constantly seeking improvement in our customer satisfaction. We'll take your feedback regarding requiring both doors to be open to open the bottom drawer into account as we develop the next generation models. In the meantime, should you need support, please don't hesitate to contact us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

Feb 25, 2023
Teddy and Eddie
5 out of 5 stars review

Verified Purchase

I love this fridge!

[This review was collected as part of a promotion.] This fridge allows me to see everything I have in the freezer and cooling sides. It holds a lot of food, and the door shelves are tall and deep to store a variety of bottles and cartons. The water and ice dispensers work perfectly. It is very quiet, and it is easy to wipe clean and shiny.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Dec 10, 2023
Antnegz
2 out of 5 stars review

Verified Purchase

Totally disappointed!

[This review was collected as part of a promotion.] I have had trouble with the ice maker from day one and can not get anyone out to the house to resolv. they tell us to watch a video and it works for an short ti,e and then gets jammed again. this is unacceptable!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi there. We realize how important of a feature your ice maker is to your overall refrigerator experience. Please reach out to us on social media at the handle @LGUSSupport so that we can assist with any necessary repairs! Be sure to include your phone number and refrigerator information (model and serial numbers) in your private message. We're ready to assist towards a resolution you can be satisfied with! ^Chris

Feb 14, 2024
MELBRUCE
1 out of 5 stars review

Verified Purchase

Make sure there is ALOT of space for fridge to sit

We measured our space per LG instructions. We got the Refrigerator in, and it looked really nice. But after about a half an hour of being plugged in, we noticed the cabinet NEXT to the refrigerator getting awfully hot. The vent is in the back of the fridge which does not let the air escape. We had to pull the fridge out a half a foot just to let enough air escape to not get hot. The vent needs to be in the front on the bottom. Poorly designed!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Care Team

Hi there. We understand you're experiencing a heating issue with the condenser coil vent located in the back of the refrigerator. Please use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. For more details on how to do so, please refer to page 29 of the owner's manual. Please reach out to us so that we can address this concern and ensure this issue is resolved. Our handle on social media is @LGUSSupport. Be sure to include your phone number and refrigerator info. (model and serial numbers) in your private message. We look forward to hearing from you! ^Chris http://spr.ly/6421VFgCX

Sep 22, 2023
RGBA2023
5 out of 5 stars review

Verified Purchase

Couple of notes

[This review was collected as part of a promotion.] Got it on Aug 26, 2023. Drawers at the bottom should have handels on top not at the bottom. Should be one small drawer underneat one of the shelfs for small items. Water dispencer should have its touch for each option(water, cube ice, crushed ice). Good fridge. Would be nice if i could control thru app.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 16, 2023
SFleet
5 out of 5 stars review

Verified Purchase

This Fridge is Cool

We bought this refrigerator and recently had it installed. We love the room in both the freezer and refrigerator. We are very happy with this product.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Sep 25, 2023
Cully
5 out of 5 stars review

Verified Purchase

Space enough for big parties!

[This review was collected as part of a promotion.] From day one I have loved this refrigerator/freezer. I was hesitant to buy another counter depth model because the last one had such little space. My LG is huge inside with tons of space!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Aug 22, 2022
Douglas Wolter
5 out of 5 stars review

Verified Purchase

Great Lines

[This review was collected as part of a promotion.] Great clean lines. Easy to use water and ice.Cannot be beat at two times the price. Will buy other LG products in the future. Doug Wolter

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 6, 2024
Buggy69
4 out of 5 stars review

Verified Purchase

Fingerless, fingerprint proof.

[This review was collected as part of a promotion.] Space saver, had to buy this fridge so it would fit, countertop size. The one we really wanted is not made for countertop!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253