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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
3.9 out of 5 stars
stars
117 ratings117 reviews
  1. 5 stars50% (58)
  2. 4 stars23% (27)
  3. 3 stars6% (7)
  4. 2 stars7% (8)
  5. 1 star15% (17)
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Showing 21-30 of 117 reviews
Aug 8, 2023
Reviewer name: Evelyn3140
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Almost Perfect

We bought this LG fridge last month. It’s been great. Only 2 things are lacking: a small deli drawer to hold cheese and lunch meats and a curved sideways wine shelf. We miss them, but I made due with a store-bought plastic bin. The wine bottle fits just fine all by itself.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 2, 2022
Reviewer name: Tom from Cali
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome product for the price.

[This review was collected as part of a promotion.] Totally satisfied with my LG refrigerator. It does the job perfectly. It’s a quiet, energy efficient machine. The water dispenses cold, clean water effortlessly. Same with the ice dispenser. I’m happy with my purchase and highly recommend LG kitchen appliances. Five Stars.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jun 15, 2022
Reviewer name: JRF59
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

What we needed

[This review was collected as part of a promotion.] This was not our first choice but we are happy with the product. It cools well, looks good and was a reasonable price. And it was available! This probably should have been our first choice as we wanted a counter depth fridge and this one actually has more space than most. Our only glitch has been the ice maker but LG has been attentive and has promptly responded.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Sep 22, 2023
Reviewer name: RGBA2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Couple of notes

[This review was collected as part of a promotion.] Got it on Aug 26, 2023. Drawers at the bottom should have handels on top not at the bottom. Should be one small drawer underneat one of the shelfs for small items. Water dispencer should have its touch for each option(water, cube ice, crushed ice). Good fridge. Would be nice if i could control thru app.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 27, 2024
Reviewer name: Dons cooktop
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very good look. It is nice not having a big handle

[This review was collected as part of a promotion.] I have several concerns with the new refridgerator. The refridg drawers open from the bottom of each drawer rather than the top. Sometimes it is hard to bend to open them. Secondly it would have been nice for the shelves in both the freezer and fridg be adjtable to accomodat high products.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Nov 30, 2022
Reviewer name: David Gaffney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very nice product

I bought this a month ago it is a very nice product. clean and quiet. ice maker works very well compared to the old Frigidaire that I had , it is just a head and shoulders product above everything else. I would also like stove exhaust fan and dishwasher to go with it . May be a matching group would really be nice.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jul 1, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

NONE

I BOUGHT THIS OVER A YEAR AGO AND HAD IT SERVICED SEVERAL DUE TO THE ICE MAKER. IT NEVER WORKED & IF WE GOT A CUP OF ICE, WE WERE LUCKY. LG JUST BRUSHED US OFF LIKE WE WERE NOTHING. WE HAVE ALWAYS BOUGHT LG BECAUSE OF THEIR QUALITY AND SERVICE, BUT NOT ANYMORE. WE OWN 3-LG TVS, A WASHER AND DRYER AND NOW A FRIGERATOR THAT DOES NOT WORK. WE NOW HAVE IT IN OUR GARAGE & WILL NEVER BUY LG OR RECOMMEND THEM TO ANYONE.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from social/LG

We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for the inconvenience that you've experienced. We would like to discuss how we could rectify your experience with us, We'd love to hear from you. Please reach out to our Customer Support Team at 800-243-0000. Thank you for your time, Have a great day. ~Tanisha

Jun 10, 2022
Reviewer name: simplythebest
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best counter depth refrigerator

[This review was collected as part of a promotion.] Best reliability of any brand, great updated look with no bulky handles, more functionality than a french door model, overall design maximizes useable capacity, printless stainless steel looks great

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Mar 19, 2023
Reviewer name: Ar72
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] Had now a few weeks no issues what so ever very spacious even though shelves aren’t adjustable they are spaced that don’t need to be adjusted door bins are large and very functional lighting is good really like the smaller ice cubes temperatures in freezer and fridge consistent to setting as far as noise quiet really quiet someone had posted when opening doors would hit their foot don’t really understand that for no problem here opening doors and hitting my feet like I said so far so good hopefully a year from now or 12 years from now it’s still operating with the five star rating

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Amazing feedback. Thank you so much for giving us 5 stars! It is not every day that we receive feedback as detailed and thoughtful as yours. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We're grateful that we had the opportunity to serve you. We look forward to maintaining your 5-star rating with us for the year to come. Thanks for choosing LG! -Cazz

Jan 21, 2024
Reviewer name: KimW31
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and Sleek design

[This review was collected as part of a promotion.] Our refrigerator of 17 years just broke. And I mean the entire door fell off and there was no way of putting it back. The pieces holding it fell apart. So, quickly we needed to find something. We had heard wonderful reviews about LG so that was our first to look at. We loved that the one that was showcased in the store had a counter depth option because we have very limited space in our kitchen and very tight space to move the old one out and new one in its place. We have had this new refrigerator for a few weeks now and we love it! I love that it doesn't have handles, its sleek look, that there is no water tray in the water filter on the front (as ours always got calcium build up) and love the inside spaciousness with the water filter in the refrigerator side. Ours was on the very bottom, outside and not convenient. We also like how the ice dispenser in on the door and doesn't take shelf space away like our other one did. So needless to say we are very HAPPY so far!

Review from lg.com
Helpful?52RRA9SRDU5I13599663253