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Customer reviews for LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator for
LG 23 cu. ft. Counter Depth Side-by-Side Refrigerator
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Showing 61-70 of 112 reviews
Jun 19, 2022
LG refrogeratpr
5 out of 5 stars review

Verified Purchase

LG refrigerator

[This review was collected as part of a promotion.] I really like the refrigerator, but I purchase a size too large for the space it goes. Cannot open some of the refrigerator drawerw.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Aug 22, 2022
Douglas Wolter
5 out of 5 stars review

Verified Purchase

Great Lines

[This review was collected as part of a promotion.] Great clean lines. Easy to use water and ice.Cannot be beat at two times the price. Will buy other LG products in the future. Doug Wolter

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Oct 4, 2022
Nice refrigerator
5 out of 5 stars review

Verified Purchase

Great looking and features

[This review was collected as part of a promotion.] Really happy about this refrigerator . It looks modern and works great . Will definitely recommend to others

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
May 15, 2023
Tricia no last name
1 out of 5 stars review

Verified Purchase

Terrible product. Worse service

Refridgerator went out 4 months after purchase and took 3 months to finally get told I was being refunded. We shall see when I actually have the check in hand.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Oct 17, 2022
Colin Y
1 out of 5 stars review

Verified Purchase

Defective

Purchases brand new and the ice dispenser never worked. In the process of fixing now, but parts are on order, so I am without a fully functioning refrigerator.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 7, 2023
Happy Refrigerator Owner
5 out of 5 stars review

Verified Purchase

Great product for the price

[This review was collected as part of a promotion.] Bought this about 2 months ago. Great product for the price and fits a ton of food. Only negative, there is not a drip tray for the water/ice dispenser.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from Social Media

We really appreciate your business and helping to share the word about the LG Refrigerator! It fills us with pride to know that our products and services are valued by our community. Can't wait to welcome you back for your next product review! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 19, 2023
encurtido
4 out of 5 stars review

Verified Purchase

Great service!

We bought this fridge a few weeks ago. Purchasing, delivery, and installation were exceptional. I wish the fridge had a deli drawer, but otherwise it is a very nice looking and highly efficient appliance.

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
reply from VXI Austin

Hey there. Thank you for taking your time for leaving us a review on this LG Refrigerator LRSXC2306S. We're glad to hear that you had a good, wonderful experience with our service. If you'd like, feel free to take a look at this link (https://lgparts.com/) for the possible part of getting the deli drawer for your refrigerator. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony

Sep 8, 2023
Vince007
5 out of 5 stars review

Verified Purchase

water ice system is great well thought out

[This review was collected as part of a promotion.] Bought this ref a year ago works great . The only grip I have is the crisper drawer should have a handle on the top not the bottom

Review from lg.com
Helpful?52RRA9SRDU5I13599663253
Jul 20, 2025
Ippo
1 out of 5 stars review

Verified Purchase

Bad fridge

Need to return it

Review from walmart.com
Helpful?52RRA9SRDU5I13599663253
reply from LG Digital Customer Care

Hi, Ippo. Thank you for sharing your experience with us regarding your LG Refrigerator (LRSXC2306S) model. We understand your desire to return your unit. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. Your feedback is important, and we&#39;d like to assist you further.<br /><br />Regarding returns, the process typically depends on where the appliance was purchased and its specific return policy. A common first step is to review the return policy of the retailer from whom you bought this unit, as they will have the most direct process for handling returns or exchanges. For quick assistance, you may visit https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a.<br /><br />For further assistance, please send us a private message on social media &#64;LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy

Aug 30, 2023
Barb
1 out of 5 stars review

Horrible delivery and bad icemaker

I really want to love this fridge. It is everything we want when replacing our dud french door samsung. It is roomy and well organized. I have had the unit for 3 months and the icemaker has failed. It has been difficult navigating the LG repair process because the AI used to send text trouble shooting videos thinks I have a different icemaker and the operators that keep calling me from the call center seem to think I am an idiot who can't turn the icemaker on. The team from XPO who delivered had trouble getting my old refrigerator out the garage door...they dented the steel door from the kitchen to the garage. They insisted the fridge wouldnt fit in the space. I pointed out that it wasn't level left to right and when they leveled it, it magically shrank to fit. They commented that a water line was already in place and handed me the one included for installation, and I reminded them that they were required to replace the line to avoid warranty issues. I definitely got an eyeroll. I noticed at that point that the doors weren't level, and they said it would "get more even when we filled it. I opened the fridge and noticed that they had not removed the packing materials as they were packing their unused tools. They said they did not do that. They gathered what little trash they had given they had not actually removed the 27 pcs of styrofoam and 40 yds of plastic film from the fridge. AND, they failed to install the filter for the icemaker so the first batch of ice tasted like chlorine. I sold major appliances for over 10 years, and to say this was a huge disappointment is an understatement. I purchased the rest of my LG appliances from the other warehouse store in our area and delivery was wonderful. Unfortunately, this fridge is not offered there. Be better, Sam's.

Helpful?52RRA9SRDU5I13599663253
reply from LGAnswers

Hello Barb! We appreciate you informing us about the delivery and installation issues you encountered with your LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. We apologize for any inconvenience this has caused you, but because we are a third party, we recommend coordinating with Sam's Club for the issues you encountered and then informing them that because this is a delivery issue, they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita