[This review was collected as part of a promotion.] I like this washer a lot. It is easy to use and I like the dial as opposed to electronic numbers. I like that you can choose the water temperature with the wash setting (eg. I sometimes like to use warm water with delicates)

[This review was collected as part of a promotion.] I bought the whole set in August 2021. It worked good up until the first week of February. It made a loud noise & gave me the error code E6. I’m still without a washing machine now waiting on a LG service tech to come out.

[This review was collected as part of a promotion.] The Smart Diagnosis feature is a little more complex than I’d like. The instructions and app are vague and seem to have multiple different set up features for different washer and dryer setups, but give one description/suggestion for all. I like the shallowness and width of the washer; it fits a normal size load comfortably. The agitator is a bonus for a better wash with clothes. Easy to use buttons on both washer and dryer, no complaints there. The initial start of the washer has a nice balance feature that does a dry spin before balancing with a little water. During all of this, the washer is very quiet which is great! Once the initial wash starts and water has stopped pouring, the sound coming from this washer is almost absent! I’m most amazed at how quiet it is! When clothes were finished with their spin cycle, the little tune that let me know they were done was nice and not too loud but could be heard from a neighboring room which I like! The normal load was notably dryer than what I’m used to, so I like how much water actually gets pulled from the clothes during the spin cycle. The dryer features are similar to the washer and easy to use and is just as quiet as the washer. Overall, I’m very pleased with this product's performance, but I would like easier access to the Smart Diagnosis feature this comes with.

[This review was collected as part of a promotion.] I just got this washer to replace a 11 year old LG that finally gave up the ghost. LOL Anyway, it washes well considering the low amount of water it dispenses. Last night i had a very large amount of bulky clothes to wash and after observing the lack of agitation, I decided to add a bucket of water to the load. It seemed to improve the washing action very much. I won't normally have to add water since I usually have much lighter loads. On the whold, I will parrot what others have noted about the very low water levels. I did not receive this product free or at a discounted price in exchange for my honest opinion but would like to receive a sweepstakes entry for my review.

I owned an LG washer for 13 years it finally went out. I bought this model, the first one washed one time and then it wouldn’t spin anymore. They brought me another one, the second one had water coming out the back hose., both washers were defective. Now I have no washer.

[This review was collected as part of a promotion.] This washer seems to wash clothes well even though it seems to be using less water for most loads. Getting used to "bells and whistles" that we didn't need but we're getting used to new features. Overall very happy with purchase.

[This review was collected as part of a promotion.] My old washer with suspension rods and belt drive finally gave up on me. I never liked the machine as it was slow and noisy. My new LG Direct Drive/Agitator machine is 10 times the machine that I just replaced. This machine is quiet, and very fast. I am over the top happy with it.

My old washer was slowly dying. Hubby and I looked at several brands & models. We decided on this washer for several reasons. The agitator, the see through lid and it's numerous options to wash clothes the way they are supposed to be washed. The price was justified. I am very happy with my new washer.

[This review was collected as part of a promotion.] We are happy with the washer but we are still working depth of water settings and agitation/spinning levels that will hopefully help get out more stains without the use of stain removers. Our older/classic washer got the same soiling out. Disappointed new technology needs helps to do the same.

[This review was collected as part of a promotion.] I have used three washing machines since 2009. Kenmore, Maytag, General Electric. Each of them had performance issues, not cleaning satisfactorily, loads getting off balance, noise. Decided after reading Consumer Reports to try the LG. It is the best washing machine I’ve ever used. Quiet, cleans clothes, never off balance, easy to program. Thanks for a quality washing machine.