We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

We sincerely hate to hear this and thank you for taking the time to provide us your feedback.^Sandy

Hi Janet, thanks for sharing your experience with the WT7005CW washer — and congrats on your new purchase! This model is designed with LG’s 4-Way Agitator and TurboDrum™ technology for a powerful clean, but we understand how frustrating it can be to run into setup issues right away. If the included hose doesn’t meet your expectations, here are a few tips: Use a high-quality stainless steel braided hose for better durability and leak prevention. Ensure proper length and fit — hoses should reach comfortably without stretching or bending sharply. Check for secure connections at both the washer and water supply ends to avoid leaks. Avoid reusing old hoses, especially if they show signs of wear or corrosion. You can find installation and setup guidance here: 👉 https://www.lg.com/us/support/help-library/lg-top-load-washer-installation--20153117966139 If you need any further assistance, feel free to DM us at @LGUSSupport. ^Rich

Hi, Kate. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Washer (WT7005CW) model has been such a smooth transition over these first couple of weeks. Getting used to a new system can feel like a lot at first, but it sounds like you settled in quickly — and that energy‑saving feature is a real bonus for long‑term efficiency. Here’s hoping it continues to serve you well for many years to come. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane