Purchased this washer back in 2020. We go it for a discount at a Sears Appliance store. The machine worked fine for a while. Now the machine has a problem once it gets to the spin cycle. The machine will show an UR code which means it will fill with water to re-balance the clothes. It will do this 3x and if the clothes still isn't leveled, it will show an UB code where the clothes will physically need to be rearranged in the drum. I had to rearrange my clothes over 10x sometimes this goes into the next day because I give up. The machine doesn't have any mechanical issues etc- I ran all the troubleshooting to make sure. It just doesn't perform well down the line. I do not overpack the washer, the floor is leveled, and still when it gets to the spin cycle, it makes the banging noises and I have to intervene. I even went as far as removing the clothes and positioning them evenly in the drum and still it shows a UR code that ultimately goes to a UB code. DO NOT BUY! This washer will not last past 5 years- especially if you have a family where washing clothes may occur about 3x a week.

[This review was collected as part of a promotion.] This is day one with my new Samsung washer. I have to start out by saying the instructions could have been better on how to use my new washer. There was a lot of what not to do in the book but the actual specifics on how everything worked could have been clearer. Once I worked my way through what the actual process was we were off and running. Yes this wash does take longer to complete a load if laundry but it uses less water and cleans better than my old agitator washing machine. It is very quiet which is lovely. I highly recommend this washer and it's dryer mate. Definitely worth the money.

[This review was collected as part of a promotion.] The best feature about this washer is how quiet it is. I also love the large capacity tub, making it easy to wash comforters and large bedding items. I thought the slightly-sloped lid would be a negative, but I am still able to put folded laundry on it. I like the sleek look and that the top is dark but can be seen through, helpful during a wash cycle. I highly recommend this washer. I am very pleased.

[This review was collected as part of a promotion.] Have only used this product for a day. I trust Samsung as my previous washer I used for 13 years and it’s still in great shape. I would keep using my old set if I didn’t need to move. I noticed this one shakes a lot but I like the smart features

[This review was collected as part of a promotion.] We were looking forward to our only missing Samsung product in the Smart Things line! The washer! We got it delivered and not only that, but they installed and hauled away the old washer. Perfect service! We have been using the Smartthings app environment since it came out, our internet hub is Smartthings as well as everything electronics, appliances and gadgets, Galaxy phones, earbuds, range, dryer, bespoke fridge and dishwasher, laptop, smart power plugs, we even replaced the internal hard drives on all laptops with Samsung SSD. Now, back to the washer... It has a huge capacity, we can never fill it up, but that's a plus. It came with all the pipes needed for installation, it only took a few minutes. Once powered, I opened the Smarthings app and it was found right away and included in my other home appliances. The product has a multitude of programs and since we didn't have it for so long, we only used a few so far. Since I wear daily white dress shirts, I was impressed with the "whites" function, but "normal" and especially "super speed" come in very handy. Clothes are coming out extremely clean(how else:) and overall we are very impressed with the performance of the product. A big plus, since connected to the Smartthings app, I never forget again to remove the clothes out at the end of the wash, since I get a notification on the phone once is done. Overall, another great quality, performant, and innovative product from Samsung!! Couldn't be happier and we recommend this product to anyone in the market!

[This review was collected as part of a promotion.] Well, I wasn’t planning on buying a new washing machine, but the one that I had died suddenly. I’d only had it for about eight years and apparently in washing machine years that’s a lot nowadays. I had no idea what kind of washer I wanted, but talking with a friend she said she Had a Samsung and loved it and it was reliable and that’s old me. I thankfully was able to find one that could be delivered the next day. Having had it now for about a week I absolutely love it! There’s so many options to choose for the kind of what you want to do and how specific you want your clothes washed. Also, it’s huge! Not having the agitator has made it so much easier to wash things like blankets and big loads of laundry. It’s great at getting all of the water out of clothes so drying has been much simpler too. All I know is if my dryer goes I am going to be getting the dryer that matches this washing machine without any hesitation!

[This review was collected as part of a promotion.] so far we absolutely love everything about this washer ! it’s easy to use but also has sooo many different function options via the smart app !! also love that i can see how much time is left/get alerted when done without having to walk to our laundry room ! the biggest positive for us, is how quiet the wash cycles are !!!!

[This review was collected as part of a promotion.] Old Samsung washer went out so I got a new one. Only had this one about a month but it works great for my family of 6. The tub is very large which is great. There are so many different wash settings. I also love the delayed start, so I can set a load to be done right when I wake in the morning.

[This review was collected as part of a promotion.] The Samsung 5.1 cu. ft. Large Capacity Smart Top Load Washer is basically everything I wanted in my household, or any household for that matter. The large capacity is great, no more trips to a launderer for doing those queen or king size bedding washes, but if you are doing a small load it can do that too without wasting water. The load selection is basically a no brainer, it's extremely intuitive and all indicated plainly on the panel. From large load, deep fill to small quick wash it has everything you need. Silence is golden. While obviously not silent, the unit is impressively quiet in every phase of washing - at least compared to all previous units. Spin cycle and drain is probably the most noisy, but I can barely hear it through one interior door, and it's completely unnoticeable in the washroom from the main floor. The vibration reduction works exactly as it should. Oh, and the soft close lid on the unit, added bonus, just give it a bump to close and it gently and silently closes - love that. SmartThings, yes. Smart and easy! This was probably the easiest set up ever. Once the unit was installed and plugged in doing a test fill, my phone having already had the smart things app installed, detected the potential new unit and asked if I wanted to add an appliance. Clicked yes, prompted to scan the QR code on the front of the washer, and it did the rest. Connected and ready to give me notice when a load was done in less than 2 minutes! I wanted a washer large enough to handle big family sized loads, or bedding, but flexible enough to also do a quick wash without taking forever and using excessive water. This hit the mark perfectly. I'm genuinely pleased with the washer and would not hesitate to recommend it!

[This review was collected as part of a promotion.] I have been using Samsung Smart Top Load Washer from 2022 and have no complaints with it. When I bought a new home and needed a new washer I bought the same style washer and would buy it again if needed. I highly recommend it!