One week of use is not enough time to make a totally accurate assessment. But, so far, so good! Both machines have lived up to their positive reviews.

Really loving this washer! Wish we had gotten a Samsung washer from the beginning. My only small issue is how long the cycles are. However, I look at it as the clothes are getting cleaner :) It is also nice not to have to go to the laundromat to do big blankets. The tub is big enough to handle that too.

[This review was collected as part of a promotion.] I love how large it is, it holds way more than enough for us. The speed is super fast, which is extremely helpful on those busy days. Connectivity was super easy. Energy efficiency is unbelievably great!! We just absolutely love our Samsung washer!!

[This review was collected as part of a promotion.] I absolutely love my Samsung top load washing machine. It is high efficiency, it uses little water. I was seriously worried about the no agitator but it has been just fine without one! My clothes are always clean and smelling fresh!! Love this Soo much! Takes a little extra time to do a load of laundry but Soo worth it.

[This review was collected as part of a promotion.] My washer has been awesome. It holds pretty much everything easy working functions that are very helpful, very understanding. I love that there is no agitator to stop me from putting in larger items. Thank you for building such a great machine with such large capacity. And speed

Purchased this and a dryer of Samsung one year ago. Have had nothing but problems with both . The washer sometimes doesn’t drain and the dryer doesn’t always dry and the loads turns off . It’s been nothing but a hassle ;( would never buy Samsung washer and dryer again . Would have kept the old ancient machines we had in our home when we bought our home. I have little no faith that these Samsung machines will work for the next 5 years .

One of the worst purchases I’ve ever made. I wanted to try a top loader machine again after many years using a front loader. One of the reasons I went to a front loader was to be able to wash quilt some comforters in. I liked the large capacity of this washer and the fact that I could wash the heavier loads in it. Unfortunately, the clothes came out with strange stuff and debris on them (several times). I’m alone with no kids at home so there weren’t any funky stains on any of my beds or clothes. I also didn’t feel like the comforters got sufficiently wet or soaked in the water. But the worst part was when I put powdered Borax in the washer, it never fully dissolved. Even when I tried dissolving it in hot water first, there would still be some powder on the comforter/ blankets when the washing cycle was complete. Basically, I felt like my some of my laundry came out dirtier than it went in. One feature I did like on the washer was the ability to add extra water to the loads. I did that quite frequently when the top of the clothes were still dry and not covered. One of the other reasons I went with this brand was the good reviews. I also bought a range/oven from this brand and I’m having issues with it as well. So far, customer service has been nice to deal with but the problem is not resolved yet. I will be doing a separate review on that. My contracted that was here working on some remodeling in my laundry room, said he does not recommend Samsung for appliances. Gratefully, with Sam’s Club 90 day return Policy on appliances they sell, I was able to return both the washer and dryer and I purchased an LG washer and dryer from them instead. I had LG previously with my front loader and I loved them. I love these new ones as well. I THINK SAMSUNG SHOULD STUCK WITH MAKING PHONES AND ELECTRONICS, NOT HOUSEHOLD APPLIANCES!!

Never buy a washer / lg appliance from Sam's Club online. The delivery date it shows when you order is not even close to when you will receive. We have been waiting for two weeks for just a single update on ETA from our order. No updates, called corporate three times, they have no updates either. Its "pending" shipping from the vendor then once it ships (nobody knows when) it goes to a 3rd party to contact you to schedule a time of delivery. The process is fine - the no communication unless I reached out is not. The fact that they can't even give you an eta is not OK after sitting around my house all day when my order and the Sams App all show will be delivered on "X" day so I plan around it. No calls, nothing. Mind you, I ordered the washer 4 days prior to that date, I waited. Now two weeks later, still crickets from the vendor and Sams Club has no answers. This is all a big joke. I HIGHLY recommend just going to Lowes or Home Depot and grabbing one in person. The extra savings from Sams online is NOT worth the hassle.

This washer is horrible! Almost every time this washer gets to the spin cycle, it gets a Ur error, meaning it is unbalanced. It doesn’t matter if it’s towels, jeans, small loads, or big loads this happens continuously. I at times run out of water because the load will restart in the rinse portion of the cycle. So frustrating!

I haven't been able to enjoy my washer and dryer yet; I made the purchase on May 22nd, and they still haven't delivered them. They say they will arrive on June 20th—a month later. The delivery service is poor.