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Customer reviews for Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash for
Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
655 ratings655 reviews
  1. 5 stars82% (534)
  2. 4 stars14% (90)
  3. 3 stars1% (9)
  4. 2 stars1% (4)
  5. 1 star3% (18)

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Showing 1-10 of 655 reviews
Oct 4, 2025
JR
5 out of 5 stars review

Verified Purchase

So far, so good

One week of use is not enough time to make a totally accurate assessment. But, so far, so good! Both machines have lived up to their positive reviews.

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Jul 1, 2026
Impressed
5 out of 5 stars review

Amazing Washer

Really loving this washer! Wish we had gotten a Samsung washer from the beginning. My only small issue is how long the cycles are. However, I look at it as the clothes are getting cleaner :) It is also nice not to have to go to the laundromat to do big blankets. The tub is big enough to handle that too.

Review from Samsung US
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Jan 12, 2026
GeekyButClean
5 out of 5 stars review

This is pretty sweet

[This review was collected as part of a promotion.] Just started its first load, and the washer is pretty neat. The lid is soft-close, so it's not made for those with anger issues who like to slam their lids (not me). It is much quieter than my previous washer. It's got a nifty, easy to read display (with cool little noises) that looks like they were almost made by Star Trek laundry engineers. Also, the lid is see-through , so I spent a couple of minutes watching it wash. A person is supposed to be able to connect it to the wifi, and I'm currently working on that—as soon as I'm done with this review. Ta!

Review from Samsung US
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May 24, 2026
SamsungEnthusiast
5 out of 5 stars review

Perfect Fit for Daily Use

[This review was collected as part of a promotion.] I love this washing machine. It's sleek, looks modern and fits right into my kitchen decor, doesn'ttake up much space. It's efficient, quiet, high speed. I could set it and monitor it from my phone via the Samsung Smart app. It has a very big capacity. I can load all my heavy quilts or pillows and they come out clean and ready to dry.

Review from Samsung US
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Apr 10, 2026
User
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I am absolutely thrilled with this machine! First off, the capacity is incredible—I can easily fit king-sized bedding or massive loads of laundry without any issues. The cleaning performance is top-notch; my clothes come out looking brand new and even tough stains are completely gone. I'm also really impressed by the speed of the cycles, which get everything fresh and clean much faster than my old unit. Another huge plus is how quiet it is; there is virtually no noticeable vibration or shaking, even during the highest spin cycles. Finally, the smart connectivity is a game changer. Being able to check the status on my phone and getting an alert when the load is done makes managing chores so much easier. A fantastic, well-rounded appliance!

Review from Samsung US
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Jan 12, 2026
Susie
4 out of 5 stars review

Overall good quality and size for price

[This review was collected as part of a promotion.] Pros- spacious capacity, quiet, easy buttons, nice looking panel. Cons: auto fill seems to not always fill enought to cover thr items on top. This one has no agitator, I believe it doesnt clean as well, *but it fits more (like rug, bedding)

Review from Samsung US
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May 27, 2026
Ttrodz
4 out of 5 stars review

Good Washer

[This review was collected as part of a promotion.] Pretty nice washer. A lot better than the front loader I had previously. I have a family of 5 so we wanted a bigger washer. Unfortunately the washer is deeper instead of wider so reaching to the bottom as a 5'2" woman is a bit difficult. Other than that the capacity it holds is great!

Review from Samsung US
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Apr 15, 2026
Awolnation
3 out of 5 stars review

Finally clean

[This review was collected as part of a promotion.] I finally picked up a Samsung washer, and the **AI features** are a total game-changer for saving time. It's super quiet, though I'd definitely recommend keeping an eye on the smart sensors to make sure everything stays running smooth.

Review from Samsung US
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reply from Samsung

Hi Awolnation, Sharing your experience highlights how your early interactions with the washer, especially enjoying the AI features, quiet operation, and smart sensors, can influence your expectations around reliability and overall satisfaction with your appliance over time. Feedback like this helps highlight where things aren’t landing as they should and where improvements are needed. Please keep this reference number for your records 1152391689. Thank you for your feedback. Meneleo Samsung Care

Jun 12, 2026
SHERBEAR
2 out of 5 stars review

Not a good choice for household appliances!

One of the worst purchases I've ever made. I wanted to try a top loader machine again after many years using a front loader. One of the reasons I went to a front loader was to be able to wash quilt some comforters in. I liked the large capacity of this washer and the fact that I could wash the heavier loads in it. Unfortunately, the clothes came out with strange stuff and debris on them (several times). I'm alone with no kids at home so there weren't any funky stains on any of my beds or clothes. I also didn't feel like the comforters got sufficiently wet or soaked in the water. But the worst part was when I put powdered Borax in the washer, it never fully dissolved. Even when I tried dissolving it in hot water first, there would still be some powder on the comforter/ blankets when the washing cycle was complete. Basically, I felt like my some of my laundry came out dirtier than it went in. One feature I did like on the washer was the ability to add extra water to the loads. I did that quite frequently when the top of the clothes were still dry and not covered. One of the other reasons I went with this brand was the good reviews. I also bought a range/oven from this brand and I'm having issues with it as well. So far, customer service has been nice to deal with but the problem is not resolved yet. I will be doing a separate review on that. My contracted that was here working on some remodeling in my laundry room, said he does not recommend Samsung for appliances. Gratefully, with Sam's Club 90 day return Policy on appliances they sell, I was able to return both the washer and dryer and I purchased an LG washer and dryer from them instead. I had LG previously with my front loader and I loved them. I love these new ones as well. I THINK SAMSUNG SHOULD STUCK WITH MAKING PHONES AND ELECTRONICS, NOT HOUSEHOLD APPLIANCES!!

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Jun 25, 2026
anonymous
1 out of 5 stars review

You will not get your order delivered on time

Never buy a washer / lg appliance from Sam's Club online. The delivery date it shows when you order is not even close to when you will receive. We have been waiting for two weeks for just a single update on ETA from our order. No updates, called corporate three times, they have no updates either. Its "pending" shipping from the vendor then once it ships (nobody knows when) it goes to a 3rd party to contact you to schedule a time of delivery. The process is fine - the no communication unless I reached out is not. The fact that they can't even give you an eta is not OK after sitting around my house all day when my order and the Sams App all show will be delivered on "X" day so I plan around it. No calls, nothing. Mind you, I ordered the washer 4 days prior to that date, I waited. Now two weeks later, still crickets from the vendor and Sams Club has no answers. This is all a big joke. I HIGHLY recommend just going to Lowes or Home Depot and grabbing one in person. The extra savings from Sams online is NOT worth the hassle.

Helpful?62G192YDLRSJ13597667202
reply from Samsung

Hi,<br /><br />Thank you for sharing your experience. We understand how important it is to stay informed about an order’s status and delivery details.<br /><br />For orders placed through Sam’s Club, their team is best equipped to provide the latest shipping updates and delivery information. You can reach Sam’s Club Customer Service at 1-888-746-7726 or visit https://help.samsclub.com to explore additional support options and order assistance.<br /><br />Your time and input matter to us.<br /><br />Rachel<br />Samsung Care