Customer reviews for Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash forMember photos









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Samsung washer
[This review was collected as part of a promotion.] I like the look of the washer, seems sleeker than our previous washer. Our previous washer did not have a agitator and I am happy our new Samsung washer does. I love the smart things feature, because I am very busy and sometimes forget I did a load of laundry, it’s a great reminder. I wish it had more features, like a towel setting. This washer takes almost 2 hours to wash a load of towels on heavy duty setting with an extra rinse. That is very disappointing, it doesn’t seem like an energy efficient feature to me. Also takes about 20 min longer to do a normal load, compared to our previous Samsung washer. This new washer is so much quieter and I definitely enjoy that, our clothes seem to be cleaner. All in all I think it’s a great washer for the price, I would recommend to friends and family.
Using my brand new washer!
[This review was collected as part of a promotion.] Using my new washer... WOW. This is great. I was happy with my old one, a Samsung, lasted until August of 2025. I thought it was 10 years old, check the code when they were switching it out. It was manufactured January of 2006. It was never as quiet as this one is, or as fast. They looked similar, but I think this one is going to outlast me!
First samsung washing machine
[This review was collected as part of a promotion.] Purchased this item to replace a washing machine from a different brand that was less then a year an half old,with 4 out of service issues.this product has a very large drum for holding items and it's up higher which is a very good feature.Controls take a few usages to become familiar with,an the wash cycles seem to be faster then the washing machine it replaced,looking forward for many years or usage out of this unit.
Very quiet
[This review was collected as part of a promotion.] The best feature about this washer is how quiet it is. I also love the large capacity tub, making it easy to wash comforters and large bedding items. I thought the slightly-sloped lid would be a negative, but I am still able to put folded laundry on it. I like the sleek look and that the top is dark but can be seen through, helpful during a wash cycle. I highly recommend this washer. I am very pleased.
Not Worth It
Purchased this washer back in 2020. We go it for a discount at a Sears Appliance store. The machine worked fine for a while. Now the machine has a problem once it gets to the spin cycle. The machine will show an UR code which means it will fill with water to re-balance the clothes. It will do this 3x and if the clothes still isn't leveled, it will show an UB code where the clothes will physically need to be rearranged in the drum. I had to rearrange my clothes over 10x sometimes this goes into the next day because I give up. The machine doesn't have any mechanical issues etc- I ran all the troubleshooting to make sure. It just doesn't perform well down the line. I do not overpack the washer, the floor is leveled, and still when it gets to the spin cycle, it makes the banging noises and I have to intervene. I even went as far as removing the clothes and positioning them evenly in the drum and still it shows a UR code that ultimately goes to a UB code. DO NOT BUY! This washer will not last past 5 years- especially if you have a family where washing clothes may occur about 3x a week.
We make every effort to ensure your washing machine operates at its best, BillieJean. Let's take care of this. To rectify the error codes showing in your washer, please click the links and hyperlinks and watch the embedded video (if available) for tips. The washing machine displays an error code (See the Ur and Ub error): https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150837399 to help our team locate your information. Have a great day. -John
Reliable, Quiet, and Powerful – Great Washer!
[This review was collected as part of a promotion.] I’ve been using the Samsung Top Load Washer for a few days now, and I couldn't be happier with the performance. It’s a solid, efficient machine that gets the job done with minimal fuss. First off, the capacity is excellent. I can fit large loads — including bulky items like comforters and towels — and everything still comes out clean and fresh. It’s perfect for families or anyone who wants to cut down on the number of loads. The top load design is super convenient, especially for those who prefer not to bend over as much. The controls are user-friendly with clearly labeled cycles, and there’s a good variety of wash settings, including quick wash, heavy-duty, bedding, and delicate. One of my favorite features is how quiet it runs. Even during the spin cycle, there’s minimal vibration or noise, which is impressive for a washer in this price range. It also uses less water and energy than my previous machine, which is a nice bonus on the utility bill. The build quality feels solid, and the modern design fits nicely with my laundry room setup. Plus, the self-cleaning cycle helps keep the drum fresh without needing a lot of maintenance. Overall, this Samsung washer is a fantastic value. If you're looking for a dependable top-load washer with great performance and smart features, I highly recommend this one!
Clean and Innovative
[This review was collected as part of a promotion.] I like the product so far. I'd like to have a " heat the water for a child's bedding" setting. The rest is great. I like the jingles, but the children do not. Easy to use. The lid is slower than expected. I like the concept. The rebalance feature is spot on. I think this is better with the app, but that's not practical. Maybe it needs its own screen. Cleans very well. Towels feel better in hard water. More compact than the other larger tubs, yet roomy. Recommended by the delivery guy too. Overall, I'd buy a set next time, because it looks nice too.
Happy to be rid of the front loader
[This review was collected as part of a promotion.] Recently purchased a top loader after having the nightmare of a front loader. It’s a joy to do laundry. No mildew. No cleaning or wiping it down. I’m so happy with it. I’m 5’3 so I need a stool to reach all the way down to the drum…but no problem. It washes everything clean.
Crap it is useless
Never buy one of these machines if you want a washer that works for over 5 years.There is just myself and my wife in our household.We bought one around 5 years ago.Now I spend more time trying to get it to spin without it getting unbalanced.5 towels or a set of 2 bedsheets and 4 pillowcases and it takes me an hour unloading soaking washing to try to.load it again to make it balanced I even went as far as folding towels before washing them. Will never buy again and NEVER recommend
Hi Russ, It sounds incredibly frustrating to deal with a washing machine that continually causes setbacks, especially when you're just trying to get everyday laundry done. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints. You can skip checkpoint C (third checkpoint) since this applies to front-load machines. The link also has hyperlinks that you can visit for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147837489 to help our team pull up your information. Leo
Simply Fantastic. Washing made easy.
[This review was collected as part of a promotion.] This washer is basically perfect. Lots of capacity, flexible washing options with notification via the smart things app, and quiet operation. This is hands down better than the washer we previously had and gets things done faster, quieter and importantly just seems to get things cleaner! It also has a nice look to it and a quiet close lid. Would not hesitate to recommend it! In addition the smart things app notification is handy, even pops up on our Samsung TV briefly letting us know the cycle i done, convenient! The self wash function makes keeping the washer clean and odor free a simple press of a button.




