Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +27 images
Sort by |
Showing 981-990 of 6,498 reviews
Mar 23, 2025
blufoxfire_6745
5 out of 5 stars review

Best Oil and Dirt Destroyer!

I really like Nutagenas Oil Free Acne Face Wash it has a nice smell and it’s great at getting rid of dirt and oils. It can be a bit drying though so I recommend using a good moisturizer afterward, if you have active acne or are easily prone to breakouts I suggest using a non comedogenic moisturizer, basically one that won’t clog your pores and is easily absorbed.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 2, 2014
swimmer04
4 out of 5 stars review

I really enjoy this product!

I am an avid competitive swimmer, so my skin is always in harsh chemicals. It would go from really dry to really oily. It seemed very agitated and I could not control my breakouts. I've been using this product for about 2 months now, and I have definitely noticed a difference. My skin has kept a clean feeling and my breakouts have been showing up less and less. I'm looking forward to continuing this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 17, 2024
sowjanyab
5 out of 5 stars review

Good and suitable for sensitive and irritating skin

The Neutrogena Oil-Free Acne Wash Pink Grapefruit has garnered mixed reviews. Many users love its refreshing scent and its ability to reduce acne and oiliness without over-drying the skin. Its salicylic acid content helps in clearing breakouts and preventing future acne. However, some users with sensitive skin report dryness and irritation. Overall, it is praised for its effective cleansing properties but may not be suitable for those with sensitive skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Feb 17, 2021
Aliah
4 out of 5 stars review

It's great, but I can understand the dislike

I've been using this wash for about a month or too. I think it washes pretty well and clears my skin, although it did take a while for my skin to get used to the salicylic acid. It has been helping my skin clear up, but it's not the best. But it also works well for mild acne though. Just don't use if you have very dry or sensitive skin, but other than that it works pretty well to reduce comedones.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hey Aliah, thanks for your review! We expect the best results from our products, and we’re sorry you didn’t get better ones. We’d love to learn more so we can help, so please call us at 1-800-582-4048 between 9-5:30PM ET, Monday through Friday and mention your email to our skincare specialist. Hope to hear from you soon!

Mar 14, 2020
GabrielleMakowski
1 out of 5 stars review

My acne is getting worse.

I bought this a last week and at first it was semi-good but now it is terrible. Im getting new pimples places where i never used to. My face feels tight, itchy, and dry. It makes my face redder than it is. It does exactly opposite of what it says it will.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We truly hope you're feeling better! This definitely shouldn't happened, could you give us a call so we can learn more? We can be reached at 1-800-582-4048, M-F, 9-5:30PM ET. Just mention your reviewer ID and we'll be more than happy to help. Hope to hear from you soon!

Mar 10, 2020
Karina89
1 out of 5 stars review

Never again!

My first time buying anything Neutrogena and my skin is horrible since I used it this product. My skin is red. It burns and itches. I broke out with small little bumps all over my face. Im frustrated how my skin is right now. Never again will I buy anything Neutrogena.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're disappointed to hear that our Oil-Free Acne Wash isn't working for you and we' like to learn more. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. Be sure to share your e-mail address with one of our skin care experts. Hope to hear from you soon!

Apr 17, 2023
brettj6
5 out of 5 stars review

Men like to be clean too!

As a man that works in a very dirty environment, my pores get clogged, alot. Neutrogena is able to cut through all that dirty film that gets trapped in the nooks and cranies all over my face without stripping the good oils. Ever since my girlfriend introduced me to this my skin looks and feels better.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 25, 2015
Sarah_J13
1 out of 5 stars review

AWFUL REACTION! skin is so sore

bought this to clear up my skin, woke up the next morning and my face was swollen, blotchy and extremely sore. Now currently on anti-inflammatory medication to sort it out. I would never recommend this product to anyone, I am so disappointment in this and i just hope my face swelling and the soreness goes down in the next day or so. DO NOT BUY IF SENSITIVE SKIN.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical and we want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

Nov 28, 2023
Bridge99
1 out of 5 stars review

Never had problems until now

I bought this as a cheaper alternative to other products I use as it had the same active ingredients. I used this product for less than a week and it destroyed my skin. I woke up to redness that refused to go away (looked like I stayed out too long in the sun), whiteheads EVERYWHERE (never struggled with this before), and itching/burning constantly. The dryness that followed was unreal (and I have horribly oily skin normally). I have never dealt with such bad skin texture and acne as I did when I started this product. I threw the full bottle away and will never purchase again. I've used Neutrogena many times in the past and never had issues like this so I'm not sure what happened.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! We're super sorry to hear about this and would love to know more. Please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Thanks!

Feb 19, 2023
jackiec213
5 out of 5 stars review

Clean feel

I love this product it has salicylic acid for facial wash. 2 times I used for facial it appears peeling and I like it because it changing new looking skin. Its like drying your skin but you can put a moisturizer on it. I am using it also to my body its quite big. Perfect!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review. We want to learn more about how you used this product. Please call us at 1-800-582-4048 Monday to Friday (9AM - 5:30PM EST). Thank you!