Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

Member photos

  • +387 images
Sort by |
Showing 981-990 of 6,507 reviews
Nov 4, 2023
Reviewer name: phoebep18
5 out of 5 stars
5 out of 5 stars review

Tried and Trued

I always used this as a teenager that was involved in multiple contact sports and as everyone knows, puberty can hit hard with the unsightly pimples you develop through all the grease and grime of sports. Getting older I invested in the more expensive skin care products, but now in my late 30's I still find myself going back to the tried and true brands that have always worked for me. This face wash really helps cuts down on oily skin without stripping your skin down to just sandpaper. Of course I follow up with a serum and moisturizer, but as far as facial cleansers go, this has always worked the best for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 9, 2025
Reviewer name: msgaza79_5143
4 out of 5 stars
4 out of 5 stars review

Fresh and clean without perfumes

As someone constantly in search of effective skincare solutions for maturing oily skin, I was excited to try the Neutrogena Oil-Free Facial Cleanser with Salicylic Acid. After using it for some time, I can confidently say that this face wash has worked remarkably well for me. This cleanser is impressively gentle on the skin, making it suitable for daily use without the harsh effects often associated with acne treatments. One of the standout benefits has been its ability to help control excess oil production while ensuring that my skin does not feel stripped or overly dry. In fact, I've noticed a balanced, refreshed feeling after each wash. The light fragrance is also a delightful touch—it's subtle yet pleasant, adding to the overall cleansing experience without being overwhelming. If I were to highlight a downside, it would be that the cleanser doesn't lather as much as I had hoped. While a rich lather often feels luxurious, the effectiveness of this product proves that a lack of foaming does not compromise its quality or performance. The salicylic acid works efficiently to keep my blemishes at bay, reaffirming my decision to continue using it. Given its effectiveness, great price point, and my overall satisfaction, I will undoubtedly be purchasing this cleanser again. I have high hopes that Neutrogena will maintain the quality and formulation I've come to love. Overall, I highly recommend this cleanser for anyone with oily, maturing skin looking for a reliable and gentle solution. It's truly a standout product in my skincare regimen!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 17, 2020
Reviewer name: AprilC
5 out of 5 stars
5 out of 5 stars review

Clears my complexion within 1 use!

I've been using this product since my teens and continue to use it at age 48 two to three times per week to keep my complexion fresh and control oil. Both of my daughters (ages 23 and 11) also use it. I've tried more expensive, designer, department store and other reputable brands and nothing compares to Neutrogena Oil Free Acne Wash. If I could give this product more than 5 stars I certainly would - it has never failed.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 15, 2021
Reviewer name: Georgie_sydney
1 out of 5 stars
1 out of 5 stars review

Burns and causes severe reaction

DO NOT BUY THIS PRODUCT Both myself and my friend used the product and it causes severe reaction to face. Extremely red and burning, patches of rashes and also swelling of the eyes which are yet to subside 6 days later. Had only used the facewash twice. DO NOT BUY.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear that and we want to help. Please give us a call at 1-800-582-4048 so we can gather more details. We're available Monday-Friday from 9am to 5:30pm ET. We hope to hear back soon!

Mar 20, 2018
Reviewer name: Claire
5 out of 5 stars
5 out of 5 stars review

A True Essential

This is the best. At first, I didn’t follow the instructions either & my skin burned & was dry. Honestly, if you want to love this, use it right. Wet your face. Put half a pump of product on your hands. Wet your hands & lather that stuff real good. Massage it to your wet face for about 30 sec. Rinse with cold water. This face wash makes my skin extremely soft & it helps keep my skin at bay. I’m not 100% sure about the “preventing acne” aspect of this product, but it does really help at fighting zits.This is really worth giving a shot. It’s the #1 dermatologist recommend wash for a reason, right?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 27, 2014
Reviewer name: Mirenda83
4 out of 5 stars
4 out of 5 stars review

Definitely dermatologist recommended

My dermatologist recommended this to me when I was in my late teens. I am now in early 30s and still use it simply because I never thought to use anything else. This has definitely kept my skin clear for all these years. My acne didnt get bad til my late teens and then I began using this. Took a while but acne definitely cleared out. I will likely switch to an anti aging treatment now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 20, 2024
Reviewer name: chloek202
5 out of 5 stars
5 out of 5 stars review

Effective even on the most sensitive skin!

I'm in love with this product. The scent is light and ingredients don't cause any problems to my already sensitive skin. It also doesn't hurt that the price allows me to purchase multiple for my home. Neutrogena never misses the mark on packaging, so I'm never embarrassed to have it displayed in my bathrooms.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 18, 2021
Reviewer name: Livvy68
1 out of 5 stars
1 out of 5 stars review

Burnt my face and caused it to peel

I bought this product for my acne, within the 4th use it burnt my face, and caused rash and swelling especially around my eyes. I wouldn’t wash my face for a week because it would burn. After a week of having this reaction my face started to peel. It’s a terrible product and would not recommend. My skin is still peeling and I’m scared to put anything else on it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that our acne wash didn't work well with your skin. Please give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET and mention your email. We hope to hear back soon!

Jun 20, 2023
Reviewer name: karenh4
4 out of 5 stars
4 out of 5 stars review

Good for the summer when my skin is more oily

I have combination skin that's prone to breakouts during the summer and this face wash leaves me feeling clean and fresh during the warmer months. It helps prevent breakouts and, if I do get one, it clears up fast! Smells clean, lathers nicely, and removes makeup easily. My skin can get a bit dry with repeated use of salicylic acid products so I use this at night and a creamy cleanser in the morning.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 27, 2022
Reviewer name: eastaries47
4 out of 5 stars
4 out of 5 stars review

Amazingly Amazed!!!!

Wasn't for sure if I would like this product or even if it would work, but to my surprise, it does exactly what it says it will do!! I'm prone to acne, but since using this product…. NO breakouts And to think, I've been buying the “expensive” brands from my Dermatologist and never saw much, if any difference!! Did I mention…. It's Vert affordable!!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361