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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 971-980 of 6,499 reviews
Oct 14, 2022
stephanies714
5 out of 5 stars review

Favorite!

I absolutely love this face wash! It has 2% salicylic acid which is great for acne. It’s very affordable and has done wonders for my acne. My face feels so clean and smooth after using it. I’ve definitely noticed such an improvement since using this wash!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 27, 2013
$wEEtZaRa
3 out of 5 stars review

It's an 'OKAY' product!

Yes i agree that it works but, When you apply it, it burns, then after washed it is Alright.. but after a while you might feel ur skin itchy (my did not)... Also u will find it flaky & dry but i feel that it's Okay... Because after some time it turns to normal skin type ... M just a little confused with this product because it MAY damage my skin later on.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 16, 2023
alexa_o
3 out of 5 stars review

Not approved❌

I’m someone who suffers with acne/ combination skin and unfortunately this product did not leave me impressed. ✅Pros - affordable - available anywhere - does give a deep clean ❌Cons - strips away your skins barrier - promotes oiliness - too harsh to be part of a daily routine - didn’t pair well with other skincare products (even the gentle ones)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear that you had a bad experience with our face wash! When you get the chance, please call us at 1-800-582-4048 between Monday - Friday 9:00am-5:30pm EST so we can learn more and help you out! Thanks in advance!

Sep 4, 2012
meeellxo
1 out of 5 stars review

Worst product ever.

I got this product a week ago, its horrible. after 2 days, my skin got so dry. it didnt even feel like skin. i used it again today. & now i have so much bumps all over my skin. it doesnt help your pimples at all! i dont know why people are saying it works, it doesnt.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 25, 2022
cdavall08
5 out of 5 stars review

Great product

This product works really well at helping to keep my skin clear, without drying it out. I use this every morning as part of my skin routine and like the fact that it doesn't have oil in it since I tend to have naturally oily skin. It is an affordable and easy to find product, easy to use, and has a delicate scent. I recommend it to anyone looking to clear their skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2023
shilam3
5 out of 5 stars review

Perfect to keep your skin blemish free

I have used this product for 20 years, morning and night. I am 57 and if I eat the wrong foods I would get breakouts. Using this product has kept my skin completely blemish free. I love how clean it makes my skin feel before I moisturize and use serums. I don’t travel anywhere without it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 29, 2024
imanis19
2 out of 5 stars review

Irritated my skin

This literally burned my skin. It irritated my skin so badly I had patches all over and my skin started to peel and just looked awful. I have seen where it has worked for others but that was not the case for me. Apart from that it has a nice fresh scent and the packaging is great.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 9, 2023
kaseyv12
1 out of 5 stars review

Allergic reaction

I bought this to clear up my pores since my face gets really clogged up. I started to put it on, and RIGHT AWAY, my face started burning like someone had dumped acid on me.! Very painful.!!! I ended up in the ER, Was given meds, and sent home. I mean, it could've been worse.!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Social Media

Hello, we are extremely sorry to hear about your experience. We hope you have recovered, and when you are able we would like to hear more about it. You can give us a call at 1-800-582-4048 M-F, 9-530 PM EST. We hope to hear from you soon.

Oct 5, 2024
hoal17
5 out of 5 stars review

Great price and great product!

This is the best face wash. I wet your face. Put half a pump of product on your hands. Wet your hands & lather that stuff real good. Massage it to your wet face for about 30 sec. Rinse with cold water. It’s the number 1 dermatologist recommend. Highly recommend this to everyone!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 12, 2020
redrashyandunhappy
1 out of 5 stars review

Ruined my skin

I used this product with no issues for the first couple of days, but on the fifth day I woke up to find my face feeling burnt across the bridge of my nose and both of my eyes looking extremely puffy. Over the course of the day it’s felt like I’ve been suffering from extreme sunburn, my face is hot and itchy even after taking an anti-histamine and applying cold presses. I dread what is going to happen next after reading the reviews online. I’ve long used Neutrogena products and have always treated them as something I can pick up and use without a worry, but after this experience I’ve definitely lost my faith in the brand. The number of people who have experienced this reaction is too high for this to be on the shelves without a decent warning on the label.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that you had a reaction to our wash. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope so chat soon!