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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 961-970 of 6,507 reviews
May 28, 2022
Reviewer name: _aniellesylvia
5 out of 5 stars
5 out of 5 stars review

Neutrogena

I really love the packaging of the product and the color. Neutrogena oil free face wash has been used for years in my family and everytime I come to travel I use this face wash and it really make my skin feel feel smooth and clean. It's very gentle and great for people with absolutely sensitive skin. #Neutrogena ♥️

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 31, 2023
Reviewer name: nataliel397
4 out of 5 stars
4 out of 5 stars review

Good face wash

When I was a teenager and had horrible hormonal cystic acne this did nothing. Now that I'm in my thirties I have more sensitive skin and just occasional breakouts this is nice in the summer. Gentle and doesn't really smell like anything. Cleans well without stripping just don't get it near your eyes. If you have sensitive skin on the oiler side and occasional breakouts this is nice. If you really struggle with acne this might not be strong enough, though I have used it as a gentle acne cleanser when on harsher treatments like retinol. Dermatologists recommend it for those reasons, and my derm recommended it to me. It's a good price and while there are generics I feel they are watery and don't clean and foam as well as the original. I have taken a star off because CeraVe just released a new acne cleanser with the same amount of salicylic acid and it's bigger so a better price. It's too soon to know for sure but I might like it better, I'll update this review and review the CeraVe cleanser in a bit.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We would like to learn more about your experience with our Oil Free Acne Wash. Give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm EST. Hope to hear from you soon!

Aug 14, 2013
Reviewer name: haalleyy46
1 out of 5 stars
1 out of 5 stars review

worked then stopped

When I first used this product, my skin felt so soft and a couple of my big, cystic pimples went away within a week. But as I continued to use this product I noticed that my cheeks and nose were starting to break out really bad and that has never happened before. Such a waste of money.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 9, 2024
Reviewer name: amandah1043
5 out of 5 stars
5 out of 5 stars review

Soft skin awaits!

This is supposed to be an acne oil, free face wash, and my husband loves it to help with his acne that he gets where his beard grows. But I actually really love it to keep my face nice and soft and oil free. I don't have any facial acne, but I use it often to make my face feel much less oily. Highly recommend.

Review from influenster.com
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Oct 24, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

It works

It's a good product it just the results take time the sent is fine it works good just takes time my skin feels a little dry after using the wash but I have very dry skin anyway it takes a lot of different products to use for my skin type over all Im fine with it I will use it again it's a little pricey but I will buy it again

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Sm

Thank you for your feedback! We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. Looking forward to hearing back from you soon! We hope you continue to have a nice day!

Jan 7, 2016
Reviewer name: KKBell420
5 out of 5 stars
5 out of 5 stars review

It works, but I can't use it as directed.

This is the most powerful acne wash EVER. This stuff will completely remove any oil from your skin and clear it out, but the problem is, it's just too strong for daily use. I actually use the regular Neutrogena facial bar on a daily basis. If my skin begins to feel oily, then I'll step up to the Neutrogena "Deep Clean Facial Cleanser" and if necessary I'll also use that with the "Clear Pore Oil-Eliminating Astringent". Normally, that's enough, but if, and only if, that isn't enough, I'll use the "Oil-Free Acne Wash". I can only use this product maybe once or twice a week, and that will do the job, in conjunction with the other products. I could never use it twice a day as directed, but that doesn't mean it isn't a good product. I read some of the other reviews and I sympathize with those that may have developed a rash from this product. The first time I used it, the same thing happened to me from following the directions, but I did figure out how to use it, and it does have a permanent place in my normal skin regimen now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

Hi, KKBell420. Thank you for your review and for letting us know about your experience with our product. We'd like to gather some information about what happened and about the product you used since this is not typical. Please call our consumer care center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM ET. We're looking forward to speaking with you.

Sep 16, 2018
Reviewer name: YoureWelcomeInAdvance
2 out of 5 stars
2 out of 5 stars review

more dry than my dms

i just tried this product today & used it as soon as i got home. it seemed to work really well to take off the skin care products i had on, but my face was extremely dry and stiff after using it. i have tried their “morning burst” exfoliating cleanser as well and had the same result. i don’t know if it’s just my face being weird though lol. it also contains cocamidopropyl betaine which is derived from coconut oil soooo uhm wyd neutrogena???

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, thanks for taking the time to write a review. We definitely wouldn't expect this to happen while using our products. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048 when you have a chance. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Mar 23, 2025
Reviewer name: milliel10cc_4178
2 out of 5 stars
2 out of 5 stars review

Maybe good for someone but too harsh for me

This was wayyyy to harsh on my skin and left my face incredibly red and tight, almost to point of feeling burned. I'm sure that it works amazing for someone out there so definitely try it for yourself to see if it's right for you, but doe me Ive never purchased since that first experience and would not buy in the future.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 4, 2024
Reviewer name: muditg
5 out of 5 stars
5 out of 5 stars review

Clear Skin Essential

This facial cleanser has been a game-changer for me in combating pesky breakouts and keeping my skin consistently clear. The formulation's inclusion of salicylic acid not only targets existing blemishes but also prevents new ones from forming, leaving my skin feeling refreshed and thoroughly cleansed after each use. The oil-free formula ensures that it doesn't overly dry out my skin, striking a perfect balance between clearing acne and maintaining hydration. Additionally, I appreciate how gentle yet potent the formula is, suitable for daily use without causing irritation or redness. The light, refreshing scent makes the cleansing routine even more enjoyable.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 16, 2025
Reviewer name: dhruvap6_2097
5 out of 5 stars
5 out of 5 stars review

Very much recommend for oily acne prone skin

Neutrogena acne wash is just what acne girlly needs. It helps me control oil and reduce acne. It takes a bit but very much suitable for acne prone skin. It help me clear my skin upto 80% . It is budget friendly. I have been using it since 10 years. It can't switch to any other acne wash. Trust me it is very effective. Suitable in every weather.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361