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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 951-960 of 6,499 reviews
Nov 12, 2017
kcarlisle
4 out of 5 stars review

I love this product but it could be better..

I’ve been using this face wash for almost a full year now. It was recommended to me by my dermatologist because I have very sensative skin. I really like it and it really does help with my acne, but it is a little drying. Not something that a good moisturizer can’t help but I’m hoping that they come up with a version of this with some added moisture!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for leaving your review! We'd love to learn more about your experience with the product. Please give us a call at 1-800-582-4048 from 9AM-7PM ET Monday through Friday. We look forward to your call!

Mar 2, 2020
Eveni143
1 out of 5 stars review

My skin is worse

I bought this 2 weeks ago and instead of helping improve my skin it made it worse by getting A LOT of tiny white on my jawline and neck. First time using Neutrogena and I wanted to love it so bad but it made my skin dry, itchy, and made me break out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that you broke out when using our acne wash. We'd like to hear more about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to chatting with you!

Mar 28, 2023
gabd0234
5 out of 5 stars review

Cleared my skin up

What a great product, honestly don't go cheap when it comes to skin care. Name brand actually makes a difference! Started out using the generic version of this and broke out tremendously. Gave the name brand a shot and as you can see my skin has cleared up almost completely. It's nice too because it doesn't give that squeaky tight feeling after. Just nice and soft. Just br sure to follow up with a moisturizer :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 4, 2025
beautybey_886
5 out of 5 stars review

Old faithful

Love the thick texture. It smells a bit medicinal, but it does work to clear up acne. Used it as a teen before getting into cosmetics. The bottle is simple just make sure to keep the top screwed on tight. Try the plastic bag trick for trips. It can get messy. Good product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 15, 2023
eileenk20
2 out of 5 stars review

Super irritating

This acne wash will clear your acne. Howeverrr, it will severely irritate your skin. My personal experience with this product was absolutely outrageous. At first, it seemed to clear my blackheads and my pimples but after about 3 uses, my skin started burning and stinging like it was inside an oven. Don't recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear this. That's definitely not what we'd expect from this product. We'd like to gather some additional information. Please give us a call at 1-800-582-4048 Mon-Fri 9am-5:30pm EST and have your reviewer name available. Thank you!

Jun 22, 2024
heatherh578
5 out of 5 stars review

A true OG that’s still amazing !

Tried and true this is one of my all time favorites. I have used this since I was a teenager (a long time ago) and it still is the most effective for all types of skin. My kids use it now for acne, and I use it when I get an occasional breakout. It’s an OG and it’s still the best. Plus the price ….. you can’t beat it !!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 18, 2024
hannahh707
5 out of 5 stars review

😍😍

I have you been using this formula for years. These are just like you buy in the store excepted a better price. I’m not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 6, 2015
Ashley
1 out of 5 stars review

Do Not Use!

I used this cleanser twice and my skin is now completely ruined. The first day my face felt clean and tingly and I continued to use it the next. My face then turned as red as an apple with little bumps all over it. It feels like I'm running my hand over sandpaper when touching my face. The cleanser also caused very deep wrinkles on my eyelids as well as under my eyes. My entire face hurts so bad to move. Feels like I have an awful sunburn and my chin is now starting to peel. I would never recommend this product to anyone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review on our product. Your experience is not typical, so we would like to learn more. If you could, please call our consumer care center at 1-800-585-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Apr 20, 2024
sabrinak200
5 out of 5 stars review

Not one bad thing to say!

Moved from Germany to New York and couldn’t find the skincare I used back then here. So I started with this product and let me tell you I use it over a year now! The scent is neutral, no burning on my skin (and I have sensitive one) just keep your eyes closed! The price is good for the quality. I would say it’s very effective. With some other products from neutrogena I can keep my breakouts in control :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 19, 2023
garyt16
5 out of 5 stars review

Fantastic Product

I cannot express how much I LOVE this product. I was using Oil of Olay Blackhead Scrub for years, but was still having a lot of problems with blackheads on my chin, blemishes on my forhead, and a super oily nose (to the point where I could squeeze the brown oils from the giant pores on/around my nose). I bought this after doing some online research, and holy crap after 1 wash the results were awesome. The pores on my nose were visibly smaller, and after a year and a half of using this product, I now get compliments about my complexion from people who hardly know me. I will say, though, that I don't do the twice-a-day thing that the instructions say on the bottle. I only use it when I shower, more often only if I feel gunky, never more than once a day. I moisten the face, massage it on, rinse it off, pat dry my face, then finish with a bit of face lotion (I use the cheap brand in my area called Top Care). My skin feels good, compliments let me know that I look good too. If you're looking for something new, definitely give this stuff a shot.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. Mention your username to the phone rep so they can quickly assist you. Talk soon!