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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 941-950 of 6,498 reviews
Mar 1, 2024
haleya95_9487
3 out of 5 stars review

Basic cleanser

I tried Neutrogena’s Oil-Free Acne Wash, and it’s okay. It does a decent job of cleansing my skin and keeping breakouts at bay. The formula feels refreshing, and it doesn’t leave my skin feeling too dry or tight. However, I didn’t notice a significant improvement in my acne after using it for a while. It’s not a miracle product, but it’s a solid option if you’re looking for a basic acne cleanser.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 6, 2024
kristab128_1609
5 out of 5 stars review

Perfect inexpensive skin cleanser that works!

My go to for facial cleanser. I’ve tried lots of expensive and inexpensive options for skin care and this is by far my favorite. It actually cleans my face and clears up my acne. It does dry up my face, so I do need a face lotion. But it’s my top choice!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Dec 5, 2023
williamd66
4 out of 5 stars review

Affordable and effective

It’s an affordable product to use if you can’t dish out for more “premium” brands. It does the job well and I have combination sensitive skin. I’ve never had any adverse reaction to it. It doesn’t dry out my skin either. I like that it is unscented as well because the scented/perfumated products for my facial routine throw me off

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 31, 2020
Mirah123
1 out of 5 stars review

DO NOT USE

I bought this product over the weekend and noticed that my skin around my nose and mouth area developed tiny little bumps. This product also caused my skin to have a burning sensation and break out even more. My skin is so sore and sensitive to touch. I thought this would work bc I have oily and sensitive skin- and just recently developed acne. But this is the worst product I’ve ever bought in my life. No offense, my skin feels like it’s on fire. However, I love the oil free sensitive skin lotion.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're incredibly sorry to hear about your reaction to this cleanser, but we appreciate you bringing it to our attention! We'd love to learn more, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Mon-Fri. Talk to you soon!

Feb 9, 2021
Green113
1 out of 5 stars review

I have dry skin and chemical burns

I bought this 2 days ago and used it twice. After the first use my face felt a little dry but nothing bad, but I used it before I went to bed and woke up with my face swollen and dry. This was especially bad at my eyes, they are now so dark and swollen and dry that I look 20 years older. Even with that my skin burns and itches. I have no clue what to do next but I will not use this product again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We wouldn't expect you to experience such a terrible reaction while using our Oil Free Acne Wash, we hope you feel better! We want to learn more about your experience. When you have the time, please give us a call at 1-800-582-4048. We're available M-F 9am-5:30pm ET. When you reach our phone reps, please share your reviewer ID with them.

Dec 27, 2016
Frytog
5 out of 5 stars review

Great For Oily Skin, Great For Older Acne Prone Sk

I am past the age where I thought I'd still be getting acne, but my bad luck: I still have tons of oil and pimples monthly. This cleanser is Great! It take a care of the oil and dries up the pimples in 1-2 days. (I also use prescription medication on my face, but this was the cleanser my dermatologist recommended.) I am very pleased with it. The smell is fresh and not overwhelming. It's also great for relatively sensitive skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 2, 2017
Hann6371
1 out of 5 stars review

SO MUCH NO!!!!

I bought this face was a few days ago. I wanted to branch out, and try something new. I always use face wash with Salicylic Acid, so I thought this would be great, especially because it's dermatologist recommended. Huge mistake. My face is in so much pain. I literally have BURNS on my face. Actual burns, and tiny blisters on my chin and forehead. I look like I got horrible sunburn. I am so upset. I hope this goes away soon.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Services

We appreciate you taking the time to let us know your feedback on this product! We'd like to gather some more information from you when you have a chance. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you!

Apr 24, 2020
Danno
3 out of 5 stars review

Mixed emotions with this

I bought this face wash a while ago with the intention of using it as an every day face wash. After a few days of use, I noticed that my skin was drying out and my pores were trying to produce more oil to over compensate for the dryness. I have an oil free hydrating serum that I use from time to time and this helped my skin balance out again. This product is definitely NOT for everyday use, and I find that if I do use it it has to be in conjunction with other products.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry you're experiencing some dryness with this cleanser, but we appreciate you letting us know! We'd like to hear more about your time using it, so please give us a call at 1-800-582-4048 when you have some time to talk. We're here to help from 9 AM to 5:30 PM ET, Monday through Friday. Talk to you soon!

Jul 23, 2013
bittersweet
2 out of 5 stars review

good for the price

So before I used this product I had the grapefruit foaming cleanser. I absolutely loved it!! It made my skin really soft and clean, but also smelt amazing and pretty much cleared up my acne. So when I ran out and went to the store to get more it was gone. So I decided to buy this product because it was a good price and I saw a commercial about it. So in the the first couple of days using it, my skin felt fine. Clean and fresh. But after one week everything started going down hill!! My skin is getting so dry that its cracking and peeling and the sides of my nose, mouth, and chin. When I touch my face I can feel flakes!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 6, 2024
nicoles1064
5 out of 5 stars review

Pimple prevention

This has been a go to in my facial routine for over 20 years. I really think my pores are smaller and I don’t have many acne spots on my face due to daily use of this. Especially when it’s that time of the month if I use this I have no worries of ever breaking out!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361