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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Jan 28, 2015
Jackie
1 out of 5 stars review

not for me

I tried this product based on other reviews and after using it for a little over a month, I stopped. I have porcelain skin with a combination of oily and dry and some what sensitive. I occasionally get break outs around my chin and I thought this product would help. It didn't. It made my skin ichy. I began to get blemishes in other areas of my face and after almost every wash my face felt stiff. Now I have a bottle of face wash that I will never use again. Money down the drain. Was not happy with this product at all.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Jackie. We are so sorry to hear that you had this experience while using our product. This is not something that is typical and we would like to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Jul 4, 2015
Bevmo115
2 out of 5 stars review

Dried out my skin

Hello I have been using the Oil Free Acne wash for about a week now and at first I loved the feeling that it gave me once I used it after my showers. The next day I woke up with my face feeling way to dry, my skin felt rough and didn't feel good. I have oily skin so I was trying to find a product that would help, but this helped in the worst way, my skin is actually beginning t flake now. I am disappointed in the product. It was a waste of money because it is just sitting in my bathroom. I wish I could find something else that works for my skin without drying my face out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Bevmo115 thanks for sharing your experience with us. This isn't typical and we'd like to learn more about what happened. Please call us at 1-800-582-4048 between 8AM to 8PM EST Monday-Friday. Thanks, we're looking forward to hearing from you.

Jul 23, 2013
bittersweet
2 out of 5 stars review

good for the price

So before I used this product I had the grapefruit foaming cleanser. I absolutely loved it!! It made my skin really soft and clean, but also smelt amazing and pretty much cleared up my acne. So when I ran out and went to the store to get more it was gone. So I decided to buy this product because it was a good price and I saw a commercial about it. So in the the first couple of days using it, my skin felt fine. Clean and fresh. But after one week everything started going down hill!! My skin is getting so dry that its cracking and peeling and the sides of my nose, mouth, and chin. When I touch my face I can feel flakes!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 2, 2023
christaa6c48
5 out of 5 stars review

Loved this as a teen

I used this as a daily ritual when I was a teen, I had extremely oily acne prone skin and this gave me the confidence to have clean acne free skin, however as an adult I have the opposite problem and can no longer use as it over dried my skin. However I would still recommend this for very oily acne prone skin. It smells clean and makes your face feel clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Aug 24, 2014
EliDoll
5 out of 5 stars review

MY skin feels soft, smooth & looks AMAZING!!

First of all I absolutely LOVE this product! I don't wear any makeup on my face except for mascara & lipstick & my daily sunblock (which is probably why my face is so clear# but I still have combination skin, meaning oily & dry but Neutrogena has always helped my skin be as beautiful as it can be and control it all. I've been using this product #along with many other Neutrogena products) since I was in middle school & now I am a freshman in college and because of my daily routine I have very clear, soft, smooth skin for someone who comes from a family where acne is a HUGE problem. I do stress very often, I am human you know? I breakout just like everybody else. But mostly when I do it's because of obvious reasons, that time of the month, & when that time comes it's quite a few breakouts on my forehead & cheeks. & let me tell you, last month I had what was probably the worst breakout in my entire life! With all this weather changes & extreme humidity my skin became soo unbalanced but because of this product my acne is WAAAAY under control now. No redness, irritation, blotchiness, unevenness of any kind. I feel like single pore has been washed out completely every single time I wash my face with this! & I love to apply my On-The-Spot acne treatment after I'm done cleansing. It's unfortunate how this doesn't work for everyone but I'm glad it works for me! Thanks to Neutrogena everyone is ALWAYS complimenting my on my beautiful, clear skin, BEST PRODUCT EVER!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 29, 2025
amiratf_2852
5 out of 5 stars review

This face wash has a gel-like texture that lathers

This face wash has a gel-like texture that lathers well and rinses clean. The salicylic acid helps keep my breakouts under control without overly drying my skin. It’s effective with consistent use and perfect for oily or acne-prone skin. The scent is fresh and not overpowering. The pump packaging is super convenient and mess-free.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 18, 2023
yogis2
4 out of 5 stars review

Reliable option for anyone dealing with acne

It’s a good face wash for managing acne. The ingredients include salicylic acid which is a well known acne- fighting ingredient. The pump packaging makes it easy to dispense and the scent is clean and not overpowering. It is budget friendly and available in drugstores, making it an affordable option for those on tight budget.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 5, 2023
terrcolbert
5 out of 5 stars review

Great product

I used to use this when I was a bit younger . I’m 55 now and my skin care needs have changed . But when I was a little younger my skin could get very oily ! I loved this . It left my skin feeling clean and fresh ! I used it in the morning and at night . Just a little goes a long way too . It did not over dry my skin and it really cut down the acne that would pop up and ruin my day . It’s also affordable and that’s important as well . So if you do have oily skin I recommend this !

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 16, 2016
cleanface
5 out of 5 stars review

Best Cleanser for my Papule/Pustule Acne

I suffered from papule and pustule acne for so long, not to mention oily skin but this face wash took care of all of that! I did suffer from redness in the beginning but my skin was getting used to the product! I love this face wash and the smell is addicting! My skin can get dry but after using my moisturizer everything is A okay! I love this wash so much and will continue to use this face wash happily!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review of our product. We would like to learn more about your experience. If you could, please call our consumer care center at 1-800-582-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Mar 9, 2023
martinr27
5 out of 5 stars review

Clear Up Your Skin with Neutrogena Oil-Free Salicy

The Neutrogena Oil-Free Salicylic Acid Face Wash has quickly become a staple in my skincare routine. Its refreshing scent and lightweight, gel-like consistency make it a pleasure to use, and the salicylic acid has been a game-changer for my acne-prone skin. I love that this face wash is oil-free, as it effectively removes excess oil without over-drying my skin. It leaves my face feeling clean and refreshed, and I've noticed a significant improvement in the overall appearance and texture of my skin since using it. In addition to its effectiveness, I appreciate that the Neutrogena Oil-Free Salicylic Acid Face Wash is gentle enough for daily use. As someone with sensitive skin, I've struggled to find acne products that don't irritate my skin, but this one has caused no redness or irritation. Overall, I highly recommend the Neutrogena Oil-Free Salicylic Acid Face Wash to anyone struggling with acne. It's a reliable, affordable option that delivers great results without causing any irritation.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361