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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 911-920 of 6,498 reviews
Jul 19, 2024
hannahb579
5 out of 5 stars review

Overall the product is a great and money well spent

This product works very well. When i tell you that i have really bad acne majority of the time and when my step mom started me on this it went away in a weeks time. It has a light scent not strong at all. It is very silky when you put it in your hand. The packaging was great. i suggest putting some on a wet towel then washing your face like that and it works 10x more than when you use your hands

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 23, 2023
angelaqd3f9
3 out of 5 stars review

Good product but don’t over use

I used this a lot during my teenage years of trying to combat acne.  It was a nice product and brighten the skin. It didn’t have no harsh scrubbing particles in it that got stuck in the pores. But it caused me to become very oily and possibly over dried out my skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to review and for sharing your experience. We would like to know a bit more. When you have a chance, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Looking forward to speaking soon!

Sep 22, 2022
member-1858b1
5 out of 5 stars review

Amazing product

 so here’s my thing, salicylic acid seems to do the trick for me yet on some cases benzoyl peroxide seems to do better for others this is all based on preference and how your body allows the product to work. For me Neutrogena salicylic acid definitely is key for me!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 3, 2014
JeeQ
4 out of 5 stars review

My face is clearing up

So i started using this a few weeks ago and I love it; my skin is oily/combination and it helps with the oiliness and it helps with the oily face and does dry our your face but it dries out your acne/pimples quickly too so I just like to use a moisturizer on the side whenever my face gets dry.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, JeeQ. We are happy to hear you love our product! You mentioned our product does dry out your face and we would like to gather some additional information about this since it is not typical. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EST. We hope to hear from you.

Oct 5, 2022
jennifert203
5 out of 5 stars review

This is my go to in the shower face wash.

I really love this face wash even at the age of 44 I use it and my face dies not break out anymore. I love the pump style jar it comes in and my face feels so clean and fresh after using it. This is me right after my shower before I apply my moisturizer.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 3, 2024
azuro_24
5 out of 5 stars review

Oil-Free Acne Wash | Neutrogena

The Oil-Free Acne Wash cleanser has salicylic acid, this ingredient helps to clean and exfoliate the skin, reduces and controls acne from the first uses, ideal for oiyl or mixed skin. 🍊🔶 • Facial cleansing is the first step to have healthy skin • El limpiador Oil-Free Acne Wash tiene ácido salicilico, este ingrediente ayuda a limpiar y exfoliar la piel, reduce y controla el acne desde los primeros usos, ideal para pieles grasas o mixtas. 🍊🔶 • La limpieza facial es el primer paso para lucir una piel sana •

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 12, 2019
Anonymous
1 out of 5 stars review

This made my skinny so itchy and dry

I bought this product a couple weeks ago and after just using it a couple times, my skin started getting extremely itchy and dry like I couldn’t fall asleep at night because of how itchy my face was after washing it. It was such a waste of money and I wish I could get a refund! Worst face wash I have ever used like certain parts of face are so dry that it is painful

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing! We'd love to speak to you directly to learn more about your experience with our acne wash. Please call us, our phone number is 1-800-582-4048, we’re here M-F from 9AM – 5:30PM ET. When you call, please share your username so we can match your call with your review. Talk to you soon!

Feb 9, 2016
DeirdreC
2 out of 5 stars review

Causes dry, itchy, irritated skin.

So, the first time I used this. It really dried out my normally very oily skin, irritated it, made it itchy, and I broke out in really painful acne. I thought, maybe it's just my skin getting used to it. So, I tried it two more times. Over all I tried it, once a day, for three days, and it did not get better. I have acne where I never used to get acne, worse acne in the places I already had acne, and my face is sore.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out to us, DeirdreC. We're so sorry to hear about your experience with our cleanser and can assure you that this is not a typical reaction. Since this made your acne worse, we would like to learn more about how you used this cleaner. Please call us at 1-800-582-4048 between 9AM and 7PM EST Monday-Friday. Thanks again, and we look forward to speaking with you.

Jan 26, 2017
Jordan27
5 out of 5 stars review

Best Cleanser I've Found

I've struggled with acne all my life and have tried almost every cleanser out there. This is the only one that I've noticed a difference with in clearing my skin and also making it less oily. It's gentle enough for daily use and doesn't dry my skin out. Awesome formula!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2023
sominl
3 out of 5 stars review

Not bad, but not amazing

This product was a good daily product to use and fairly gentle. I didn’t like the smell that much but it did the job well enough. I’m not too sure that it helped a whole lot at decreasing acne breakouts. Don’t expect your acne to magically go away using this.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're sorry to hear this! This is not the result we expect from our products, so we would love to learn more! Please give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm ET. We are looking forward to hearing from you.