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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 921-930 of 6,499 reviews
Nov 2, 2013
Grace9564
1 out of 5 stars review

Flaky, Red, Itchy and Dry Skin

This is the worst reaction to any product that I've ever had, after only four uses (the night of purchase, the following morning, that night and then this morning) I have had an allergic reaction. My skin is irritated, hot, flaky and itchy. I have to go to work tomorrow and am extremely worried about not only the reaction, but my skin. I don't know if I should seek medical advice or not.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 23, 2024
ashleyc1783
5 out of 5 stars review

Clean and refreshing

I’ve been using the Neutrogena Salicylic Acid Facial Wash for a few weeks now, and I must say, it has made a noticeable difference in my skin. This face wash is specifically formulated to target acne and breakouts, and it does an excellent job at that. The 2% salicylic acid works effectively to clear up existing acne and prevent new breakouts from forming. One of the standout features of this product is how it makes my skin feel super clean. After each use, my skin feels refreshed and free of any excess oil or impurities. The formula is gentle enough for daily use and doesn’t leave my skin feeling dry or irritated, which is a big plus. Additionally, the face wash has a pleasant, mild scent that isn’t overpowering. It’s also oil-free and non-comedogenic, so it doesn’t clog pores. Overall, I highly recommend the Neutrogena Salicylic Acid Facial Wash for anyone dealing with acne-prone skin. It’s a reliable product that delivers on its promises.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 19, 2014
abc123
5 out of 5 stars review

Excellent

I have sensitive, oily, acne prone skin and have tried a multitude of cleansers. This is the first product to actually make a difference. I use this twice a day religiously, it gets off every trace of makeup and dirt from the day and effectively cleanses and brightens my skin every morning. Great product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review abc123! Since this product goes beyond what it is supposed to do, we would like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear back from you.

Nov 7, 2018
Anne19863
1 out of 5 stars review

It made my skin extremely dry:(

I will never buy this product again! From the first time I tried it my skin got super dried out. I have combination skin (mostly oily) and this face wash made my skin so tight. Would not recommend especially if you already have dry skin as this will make it even more dry.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about this experience you've had with our product and we'd like to see how we can help. Please call us at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We hope to hear from you soon!

Jul 21, 2024
kaleighs27
5 out of 5 stars review

Keeps me feeling nice and refreshed throughout the day 🫶

I used this for about a week and I got the best results from it. I loved the smell and the bottle was shaped just right I could get every last drop. It was also very silky smooth and lathered up well. You also have to use very little product to wash your face a little goes a long way.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 17, 2023
lizzy
1 out of 5 stars review

Hard to rinse off does not rinse off clean

They must’ve done something to formulation of this product I’ve used it for years as a face and body wash no problems but in the past year I’ve been getting bottles that are hard to rinse off in the shower and I am left feeling slimy and soapy. Now every bottle I buy is like this so I’ve stopped buying. Literally you could be rinsing for 5-10 minutes and still be able to rub you hands together and see bubbles. You would have to scrub it off in order to get it off. It’s absolutely horrible and has caused me so much stress. It’s like this with all the acne products the grapefruit one and the body washes and I’ve seen this issue with hard and soft water. I don’t know how it’s possible to make a soap with this problem but they did it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we're sad to hear your experience with our acne products wasn't what you'd normally expect and we'd like the chance to see how we can help. When you have a moment, please give us a call at 1-800-582-4048. We're available to assist you Monday - Friday anytime between 9 am - 5:30 pm ET. Be sure to mention your username when you call so we can best assist you. We look forward to speaking with you soon!

Jun 29, 2023
yelissav
5 out of 5 stars review

Old reliable

This was one of the first acne face washes that worked without irrirating my skin. I used to use it as a tesn. Now that im an adult and splurging on pricier acne products (that work very well), I still cant help but think if I should just go back to my cheaper neutrogena washes. So good! So affordable!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 28, 2024
skylery3
5 out of 5 stars review

Effective & Affordable!

I’ve been using this product recommended by my dermatologist for years and it’s extremely effective at keeping my breakouts at bay. The scent is on the medicinal side but that doesn’t bother me. The salicylic acid and other ingredients are effective and not overly drying.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2016
January16
1 out of 5 stars review

Not happy

I normally use the neutrogena transparent facial bar without any problems, however, I decided to try the liquid as it seemed more convenient, just squirt and wash. I used it for 2 days, by the 3rd day I noticed my face felt really dry, kinda like a light sandpaper, its rough feeling and kinda feels like sunburn, especially around my eyes, jawline and my neck! This is odd as I have oily skin normally. I try to moisturize after I shower and wash my face, but whatever I put on stings...I didn't know my face to be so sensitive. I have since stopped using it for the past 2 days with my face still having the rough feeling to it, but the sunburnt feeling is gone. I think I will stick with the facial bar.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello January16! We wouldn't expect you to see dry skin while using our products, and we want to learn more. Please call our consumer care center at 1-800-582-4048, Monday through Friday, 8AM to 8PM ET. We look forward to your call, have a lovely day!

Dec 4, 2023
gopip2_1581
5 out of 5 stars review

Works really good

I am really loving this wash. I do not have to use a makeup removing cloth before using this. It does a really good job of cleaning out your pores. Just one swipe of a toner/micellar water after this and I am good to put on my moisturizer/serums etc. I also noticed that my skintone is looking a lot more even since I started using this. Brown/red spots are fading away.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361