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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Aug 21, 2020
justsaying
2 out of 5 stars review

My honest review after 6 months of use

I am a novice to the skincare world, but I became interested in having an actual skincare routine about 6 months ago. The reason that this product is a 2 is that it doesn't do what is advertised, which was help with acne. If it was just supposed to be a cleanser to get rid of sunscreen, minimal makeup, or wash a face in general, I would use it in a double-cleansing routine. In this case, it would be a 4 for me but, that is not the case. To start out, I was looking at inexpensive products because duh. I am a college student and was trying to save some money while still trying to keep my skin clear. On the aspect of cost, this product is it. I have been using this product for about six months now and I can safely say it does a good job at cleaning the skin and making it feel fresh after a good wash. I do remember when initially using it, my skin was dry after washing. This was easily fixed with a good moisturizer. (I was using the Cetaphil face moisturizer) This dryness goes away if you are consistent but it does have 2% salicylic acid so I would say some initial dryness is normal. I am currently finishing my bottle and will not purchase again because I am looking for something to actually clear up my acne or prevent it. I recently began to get minimal acne around my jawline closer to the chin and although I don't think it was this product (probably just hormones/stress) I know this product is not working for my skin because it stays the same. I would say that if you have very very minimal acne, as the occasional pimple or two, that this product is great for you but if it is higher up on the scale of acne it probably won't clear up the skin. If you still feel compelled to try it because you are also trying out the product, I would say go for it because the price is great. Again, it is a good face wash in general but not for what it advertises. Additional info: - The pump of the bottle is great and although it is not a foaming face wash, it does feel nice of the skin (needs water to feel smooth) - The size of the bottle is also good for the price - This product has a more natural smell but after washing and rinsing, it goes away. I don't think it smells bad but if you don't like the more natural smelling product and prefer fragranced cleansers, then maybe this product is not ideal. (I think the smell is fine and minimal but maybe people who are extremely sensitive to any smells and also prefer absolutely no smell won't like this product)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you sharing your experience and would like to hear more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jan 5, 2025
emnetkebede_8479
3 out of 5 stars review

It was okay

It’s a fine product. I think it wasn’t the best for my skin personally. The scent was fine. I have acne prone skin and have found the routine and products that work for me and this isn’t a part of it. Good affordable price so i feel like it was an ok experiment for my skin regardless.

Review from influenster.com
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Jun 23, 2023
angelaqd3f9
3 out of 5 stars review

Good product but don’t over use

I used this a lot during my teenage years of trying to combat acne.  It was a nice product and brighten the skin. It didn’t have no harsh scrubbing particles in it that got stuck in the pores. But it caused me to become very oily and possibly over dried out my skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to review and for sharing your experience. We would like to know a bit more. When you have a chance, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Looking forward to speaking soon!

Jul 6, 2022
demishah
3 out of 5 stars review

Love it will purchase again

I suffer with acne as a teenager and as a child coming up but since I've been applying my own makeup foundation Etc and been using the acne product I have seen a difference I have seen a chain and I would recommend if you have acne this will be the number one product

Review from influenster.com
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Dec 9, 2019
Tlb_28
3 out of 5 stars review

This product isn't horrible, it's just not amazing

I took the acne quiz a few times and this product was repeatedly recommended to me, so I decided to finally try it. Months into using this product I was happy with how it kept my oily skin under control; no other face wash did this. But recently this product began to dry out my skin, to the point where it'd start to get flaky.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that our cleanser made your skin dry. We'd like to chat more about this with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to chatting with you!

Jun 22, 2024
heatherh578
5 out of 5 stars review

A true OG that’s still amazing !

Tried and true this is one of my all time favorites. I have used this since I was a teenager (a long time ago) and it still is the most effective for all types of skin. My kids use it now for acne, and I use it when I get an occasional breakout. It’s an OG and it’s still the best. Plus the price ….. you can’t beat it !!

Review from influenster.com
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Jun 28, 2024
melanies205
5 out of 5 stars review

Works so well

This is the only thing that has helped my pimples and sebaceous filaments. The ingredients do t feel as harsh as they used to be and the texture isn't as drying as before. Seems like they've improved the formula or my skin changed? Either way, it works

Review from influenster.com
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Jul 23, 2013
bittersweet
2 out of 5 stars review

good for the price

So before I used this product I had the grapefruit foaming cleanser. I absolutely loved it!! It made my skin really soft and clean, but also smelt amazing and pretty much cleared up my acne. So when I ran out and went to the store to get more it was gone. So I decided to buy this product because it was a good price and I saw a commercial about it. So in the the first couple of days using it, my skin felt fine. Clean and fresh. But after one week everything started going down hill!! My skin is getting so dry that its cracking and peeling and the sides of my nose, mouth, and chin. When I touch my face I can feel flakes!!!!

Review from neutrogena.com
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Feb 29, 2024
monikak121
5 out of 5 stars review

I highly recommend this face wash

I use this face wash every night. It removes all my makeup without harsh scrubbing. It is good for sensitive skin. There is no scent to it which I love. Sometimes if I am lazy to use makeup remover or wipes, I just use this face wash and it takes off all my makeup. It doesn’t leave my skin dry. I have noticed I stopped getting acne since I started using this face wash.

Review from influenster.com
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Jul 10, 2022
goldngrl16
5 out of 5 stars review

My go to face wash in the summer

With more facial products, more sweat, and, more oil produced from the summer heat, this face wash is my go to in the summer to stay on top and prevent and treat acne breakouts. It removes my makeup but also the oil and debris and prevent future breakouts with the salicylic acid.

Review from influenster.com
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