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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 891-900 of 6,507 reviews
Dec 21, 2020
Reviewer name: Anonymously
1 out of 5 stars
1 out of 5 stars review

Made me breakout even more

I bought this product hoping it would help my acne since I have oily skin, but it has cause me to breakout horribly. I haven’t broken out like this since middle school and I’m 22. I’ve been using it still, hoping it was just my skin needing to get used to the product but after two weeks, it’s time for something else.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We definitely wouldn't expect this cleanser to break you out, and we appreciate you letting us know about this! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Aug 6, 2021
Reviewer name: Barb60
5 out of 5 stars
5 out of 5 stars review

Leaves my skin feeling good.

My husband and I have been using this acne wash for more then 5 years. It not only keeps our acne away, but leaves our skin soft and hydrated. Has a light unnoticeable scent, which my husband likes. It also removes my makeup perfectly. I highly recommend it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 17, 2024
Reviewer name: nonob1
3 out of 5 stars
3 out of 5 stars review

Don't try if you have really sensitive skin

Did not like this product, because my skin sensitive, and the scent made my skin have breakouts & turn a bit red😭💔 even though it smells really nice but that's the way my skin reacted to it. The packaging is made easy to use you know like the pumper is not one of those annoying pumpers!! It effected my skin in a bad way💔

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 13, 2019
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

I WOULD GIVE 0 STARS IF I COULD

I used this product ONCE on my face before bed. I woke up to tiny bumps all over my face and extremely dry, peeling skin. The following 3 days I’ve had burning pain and peeling skin. I have extremely oily skin and this made my face extremely painful. I have tried using a moisturizer and nothing seems to help. DO NOT BUY.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We're very sorry to hear this and would like to look into this further! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Oct 11, 2023
Reviewer name: jlrn88
5 out of 5 stars
5 out of 5 stars review

Holy grail face wash

Best face wash out there for acne prone combination skin. I've tried everything and nothing keeps my face clear like this (and other products in my regimen). Leaves my face feeling clean and soft, not tight or over dry. It's highly affordable and lasts 6 months or longer with daily use.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 17, 2024
Reviewer name: danielleb727
5 out of 5 stars
5 out of 5 stars review

Effective acne cleanser

If you're struggling with acne this is a great basic cleanser with 2% salicylic acid. I use once daily at night along with a gentle cleanser in the am and it keeps my skin clear and free of breakouts. We recommend this cleanser all the time at my dermatology office.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 28, 2021
Reviewer name: KMM0928
1 out of 5 stars
1 out of 5 stars review

I would rate it a zero if I could!

I bought this horrible product 3 days ago. I used it for 2 days and now my face look like I’ve been sunbathing on the equator for a week with no sunscreen. My face is burnt, my skin is dry and it feels like I’ve been slapped in the face repeatedly. I’ve found no comfort in any moisturizer that I use, instead any time I put it in my face it burns even more! This is crap and should be pulled off the shelves! I’ve used other face washes with 2% salycylic acid and I have never had this type of reaction. You should be ashamed! So many people go through this … this isn’t normal! This is a nightmare and I pray that this doesn’t have a lasting effect.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for bringing this to our attention! We'd love to learn more so we can help out. Please call us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Jan 15, 2015
Reviewer name: Lifesaved3
5 out of 5 stars
5 out of 5 stars review

LIFESAVER!

I have sensitive, acne-prone skin that has been out of control since starting on new medication that caused me to break out. I tried everything, some things costing hundreds of dollars and my skin was still impossible. I had at least 7-8 huge whitehead, sore pimples all the time. Then I tried this. Within a few days I immediately noticed my skin was getting clearer. I couldn't believe it. And within the next few weeks my breakouts completely stopped! It was like magic. I can't thank this amazing (and cheap!) product enough for what it has done for me. Just make sure you use a good face lotion after cleansing, as it can be slightly drying. I'll never stop using this!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 27, 2013
Reviewer name: KIEARA1
4 out of 5 stars
4 out of 5 stars review

A MIRACLE!

Im from Chicago.Ive been using this product for 1 day and i already seen changing. My skin started breaking out 2 years ago.My skin is more smooth and not much black heads nor bumps. This Neutrogena Oil-Acne Free wash really works. Try it out people.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 31, 2019
Reviewer name: Unknown3002
1 out of 5 stars
1 out of 5 stars review

I don’t recommend this product

I bought this product a week and a couple days ago. If you have dry skin DO NOT by this product. It will dry out your skin that’s if you try to put moisturizer on it won’t help. If you have REALLY oily skin then I would recommend this for you. If you have a combination definitely no. The bottle said to Usenet it 1-2 times a day but I only do it incense because of how badly it dries out my skin. neutrogena has a lot of very good care products that are amazing and definitely worth it but this product was a big no for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we'd like to apologize for this as we would never expect our products to cause dryness. When you have a chance, we'd like to learn more about your experience. Please give us a call at ​1-888-663-8876, we're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!