Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Customer photos

  • +27 images
Sort by |
Showing 881-890 of 6,498 reviews
Feb 24, 2015
jess258
1 out of 5 stars review

Horrible reaction to my normal/combination skin

After using this product for only 3 days (2x per day like a usual skin care routine) my skin was extremely dry, red and burning. This has been worst reaction I've ever had to a face product! My skin is combination type and not typically sensitive but this product was wayy too strong for me. I've been trying to recover for 4 days now (it's a little better) but my skin is still burning and very dry..

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi jess258. We're so sorry to hear that you had this experience with our product. This is not something that we would expect and would like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Jan 1, 2023
rachelb510
5 out of 5 stars review

All my life!

Love it! This is truly my daily! I have extra sensitive skin and have been dealing with HS for all my adult life. Neutrogena products seem to help. Mild enough to not clean and not destroy. 20 plus years and going strong. I would for sure recommend the whole company for its products. There are not many that I have not tried.and now I have children of my own becoming adults it is what I buy them also, and once again find it helpful. They really took the time to come up with enough different lines of products that I'm sure they have a line for anyone and everyone

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 16, 2020
Sofia191910033
3 out of 5 stars review

My skin began to itch

A couple of days after use, not only did my skin start to itch furiously, but my entire face turned very red, as if it was inflamed.Some acne is gone. But it is better that my complexion is normal with a small number of pimples than bright red inflamed and itchy. WHAT SHOULD I DO??

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We're so sorry to hear this! This isn't the kind of thing we expect to hear and would like to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Dec 16, 2022
lisat263
5 out of 5 stars review

My favorite face wash ever

I love Nuetrogena oil free acne wash with salicylic acid! It's my go to face wash at all times. I've tried my of the expensive, fancy facewash and always go back to Nuetrogena. I like how it smells and I like how it feels. With Nuetrogena, I know that my face is clean of all things.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 13, 2023
jewelg10
3 out of 5 stars review

Pass on this

I have used this product in the past. However, the ingredients ended up concerning me so I switched to something else. The concentration of salicylic acid is so high that it can cause irritation. Also, since it’s in a cleanser it is less effective since it’s washed off before it can really sink into the skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Thank you for your honest review! We would like to learn more about your experience with this product, so when you have a chance could you please give us a call Monday-Friday 9am-5:30pm EST at 1-800-582-4048?

Sep 4, 2012
meeellxo
1 out of 5 stars review

Worst product ever.

I got this product a week ago, its horrible. after 2 days, my skin got so dry. it didnt even feel like skin. i used it again today. & now i have so much bumps all over my skin. it doesnt help your pimples at all! i dont know why people are saying it works, it doesnt.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 22, 2022
melissav190
5 out of 5 stars review

Good product

It is a very good product. I have really tried some neutrogena products recommended by my dermatologist. It has very good products and at a good price. It never disappoints me. It works very well for me and fulfills what it promises. I highly recommend it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 3, 2024
jessicasssss_9198
5 out of 5 stars review

New Formula > Old Formula

I had tried this face wash in the past and I did like it. However, I had some issues with it drying out my skin. That’s ultimately why I discontinued using it. This new formula is great at cutting through excess oil and clearing up acne quickly, but without the drying effect. My face is clearing up and it’s still nice and hydrated! It lathers up nicely when mixed with water and also rinses off the skin very cleanly. My face feels so fresh and clean once I wash with it! Overall, this new formula is pretty great and I’m excited to use the rest of the bottle. New formula for the WIN!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 24, 2023
rumezaj
5 out of 5 stars review

Clean feeling

This is a great cleanser! This gets rid of the bumps quickly and doesn't dry your skin out. After use, your skin feels really clean. I would highly recommend and also great price. I love the way my skin looks and feels. My face is clearing up and feels smoother i just love it and it loves my skin i love looking at my face now.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 18, 2024
raegankc274_1916
4 out of 5 stars review

Leaves Face Feeling Clean

This product has really worked for me over the course of a year. It lathers really well and my skin genuinely feel clean after using it. The packaging could be more aesthetically pleasing however I don’t mind the simplicity. The scent just smells clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361