Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Customer photos

  • +27 images
Sort by |
Showing 871-880 of 6,498 reviews
Jan 15, 2021
marianinel
2 out of 5 stars review

Dried my skin out so bad!

I bought this about a week ago and it helped with my breakouts some. I noticed I didn’t get as many whiteheads as I usually do. BUT, after about 3 days I noticed my face was extremely dry especially around my eyes and mouth area. The skin around my mouth has been flaking. I’ve been moisturizing my entire face but every lotion I have tried so far makes it burn and has been painful.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi, there! We're sorry to hear this. We care about your experience and want to learn more. Please give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm ET and share your Reviewer ID with the beauty expert. Hope to talk soon!

Jun 22, 2023
rianc2
5 out of 5 stars review

Refreshing and light leaving the skin feeling reju

This product leaves the skin feeling rejuvenated and refreshed. It leaves the skin feeling soft and clean. Does not leave any traces of oil or debrief from the night/day(depending on time of use). Overall a great product and recommend for a lighter face wash.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 23, 2017
Lion242
5 out of 5 stars review

This product works better than any face wash I’ve

My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2013
LongIslander1996
5 out of 5 stars review

IN LOVE WITH THIS PRODUCT!

I am absolutely in love with this product. Before this product I used many other gentle cleansers, but none of them seemed to help my acne. This cleanser makes my skin feel very clean, while helping get rid of my acne. I have mild acne, but whenever I get one my whole face breaks out. This does not dry out my skin in any way. My skin is left feeling extremely soft and refreshed. I highly recommend for people who have problem break outs. Especially for teens! Awesome product, I saw results within the first use of this product. I'm definitely repurchasing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 2, 2023
lucui
1 out of 5 stars review

Broke my out

I think this cleanser is a bit harsh on the skin. My oily skin feels so dry and striped out after using this, I feel like my oil production got worse. My acne also got worse and I got cystic acne while on this cleanser. I don’t think there’s any pros with this one :< I finished the bottle though and sadly I have to say never again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 22, 2022
kimelar
5 out of 5 stars review

Neutrogena oil-free Acne Wash with Salicylic Acid

So, I've always had a problem with acne. This has been a product that I have used for as long as I can remember. I use it twice a day as directed. When I wake up and once before bed. I love the easy-to-use dispenser. I do recommend that you start off with once a day to make sure your skin can tolerate the cleanser that often.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 2, 2019
Destiney89
1 out of 5 stars review

Dried out my skin so bad!!!

I used this twice and it completely dried out my skin. So bad that I couldn't even put make-up on. My skin literally felt like sandpaper! I went and bought some cera be for dry/extremely dry skin and have been using it for two days now. It's looking better, but I'm guessing it'll probably take a week for my skin to be back to it's normal state. I'm terrified to try anything Neutrogena now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

Hey Destiney89, thank you for making us aware of this. We're sorry you had such a negative experience using this product! We'd love to learn more, so please give us a call at 1-800-582-4048 anytime from 9 AM and 5:30 PM, M-F. Just provide our beauty expert with your reviewer name so we can link you to your case. Talk to you soon!

Feb 18, 2021
Ana93
1 out of 5 stars review

It burned dry my skin

I have a very oily skin, and I bought this whole bundle of cleanser, face scrub, toner, moisturiser, and cleansing wipes. Started using it, in the third day my chin started to burn so bad and the skin got crusty and started peeling so I stopped using everything the next day and it’s being a week since I stopped using it and now my skin is a little better. Never using any neutrogena product again. So disappointed cause I spent a some money on it and it’s all wasted in this horrible experience.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We wouldn't expect you to experience peeling and burning while using our Oil Free Acne Wash, we hope you get well soon! We want to learn more about your experience. When you have the time, please give us a call at 1-800-582-4048. We're available M-F 9am-5:30pm ET. When you reach our phone reps, please share your reviewer ID with them. We hope to hear from you soon!

Oct 1, 2023
Anonymous
4 out of 5 stars review

Title: Effective Cleanser for Acne-Prone Skin Rating: 4 stars

I started using the Neutrogena Oil-Free Acne Wash and it has been a game changer for my acne-prone skin. While it's not perfect, it has definitely made a positive difference in the overall condition of my skin. One of the main benefits of this product is its ability to effectively cleanse the skin and keep breakouts at bay. The acne-fighting ingredients, such as salicylic acid, help to target and prevent blemishes. I have noticed a reduction in the frequency and severity of my breakouts since incorporating this cleanser into my skincare routine. I also appreciate that this product is oil-free. It leaves my skin feeling clean and refreshed without stripping away moisture. It doesn't leave a greasy residue behind, which is important to me as someone with combination skin. The texture of this cleanser is lightweight and it lathers up well. A little goes a long way, so the bottle lasts quite a while, making it a good value for the price. However, I deducted one star because I find the scent to be quite strong and artificial. It doesn't linger on the skin, but it can be overpowering while using the product. While it does a great job of cleansing the skin, I have to mention that it can be quite drying. If you have dry or sensitive skin, I would recommend using a moisturizer immediately after cleansing with this product to prevent any potential discomfort or tightness. Overall, the Neutrogena Oil-Free Acne Wash is a reliable cleanser that effectively targets acne and keeps breakouts in check. It is reasonably priced and a little goes a long way. If you have oily or acne-prone skin, I would recommend giving this product a try.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 16, 2023
duyend8
3 out of 5 stars review

Not really like it

A few years ago I have really bad acnes on my face, this product is very convenient because you can use it not only on your face but your back and neck too. However, the thing I don’t like about this product is it takes away so much natural moisture on my face, and it makes my oil skin even worse.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry for your negative experience! We'd like to learn more and make things right! When you have a moment, please call us at 1-800-582-4048, Monday - Friday 9:00am-5:30pm EST. We look forward to speaking with you!