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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 871-880 of 6,499 reviews
Oct 24, 2018
JustBre91
5 out of 5 stars review

Wonderful face wash

I love this face wash I use it twice a day. It definitely does the job. Gets rid of my small pimples and blackheads i always rinse it with cold water afterwards. I won't use another acne facewash again! I been suffering with acne for 14 years and this is the only face wash that's helped me thank u Neutrogena your amazing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 21, 2020
Anonymously
1 out of 5 stars review

Made me breakout even more

I bought this product hoping it would help my acne since I have oily skin, but it has cause me to breakout horribly. I haven’t broken out like this since middle school and I’m 22. I’ve been using it still, hoping it was just my skin needing to get used to the product but after two weeks, it’s time for something else.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We definitely wouldn't expect this cleanser to break you out, and we appreciate you letting us know about this! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Jan 19, 2024
mw1977
4 out of 5 stars review

It works but does dry your face out

I like the effectiveness of this squash It works really well but it does dry your face out quite a bit so I have to use moisturizer afterwards The sentence simple and easy on the nose not really sure about the ingredients but the packaging is simple and the price is very economical.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there. Thanks for leaving this review about our acne wash. We'd really like to hear more about your time with our product! Could you please give us a call at 1-800-582-4048. We're open 9am to 5:30pm EST; Monday through Friday. We hope to hear from you soon!

Jun 11, 2012
SidneyBidney
5 out of 5 stars review

My face is almost as smooth as a baby's butt!

I have mild acne, but there are times where is flares up pretty bad (maybe 8or so pimples on my face). I have really sensitive skin, so I was hesitant to buy this product. I can say that it REALLY works though. As everyone stated above it does dry out your skin. BUT if you use a moistureizer right after, you skin will be completely fine. I use the Neutrogena Healthy Defense Daily Moisturizer SPF 50 or an Olay moisturizer. It just depends on the day. But if you dont have a moisturizer, or dont plan on buying one than I would not reccommed this product. Otherwise, its great and you should not pass this product upm because my face feels sooo soft ever sense ive been using it, which is about a month now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 9, 2021
Bebe2021
1 out of 5 stars review

Your product burned my skin (face and neck)

This product has left me with burns and dry spots on my face. I used it one time and the results weren’t pretty. My face was itching and burning. My skin is still irritated. Now I have to put coconut oil on my face to relieve the irritation. My skin still isn’t back to normal. I used the product a five days ago. The itching and burning is so annoying.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

So sorry to hear that our acne face wash isn't working with your skin! Please give us a call at 1-800-582-4048 so we can learn more and see how we can help. We're available to chat Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Aug 7, 2013
Gabbi
5 out of 5 stars review

It drys up the acne, IT WORKS!

So I bought a sample size of this wash because I wanted to see if it really worked for my oily/sensitive/acne-prone skin. So I tried it out for a few days wasn't seeing any results. I got frustrated and told my mom about how it wasn't working. She said give it some time, and I did. After a few more days passed I noticed my acne had diminished or disappeared! I was amazed I felt for once I had acne free skin! My mom even noticed it! Thank you Neutrogena for giving me confidence and helping me win this 3 year war with my skin!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 20, 2018
Claire
5 out of 5 stars review

A True Essential

This is the best. At first, I didn’t follow the instructions either & my skin burned & was dry. Honestly, if you want to love this, use it right. Wet your face. Put half a pump of product on your hands. Wet your hands & lather that stuff real good. Massage it to your wet face for about 30 sec. Rinse with cold water. This face wash makes my skin extremely soft & it helps keep my skin at bay. I’m not 100% sure about the “preventing acne” aspect of this product, but it does really help at fighting zits.This is really worth giving a shot. It’s the #1 dermatologist recommend wash for a reason, right?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 25, 2023
itsb420
3 out of 5 stars review

Didn't see any significant improvement in my acne

Neutrogena Oil-Free Acne Wash with Salicylic Acid claims to effectively treat and prevent acne by gently cleansing the skin and unclogging pores, but in my experience, it failed to deliver on those promises. Despite using it regularly for several weeks, I didn't notice any significant reduction in my acne, and my skin felt uncomfortably dry and tight after each use. The harsh formula seemed to strip my skin of its natural oils, which only made my acne worse in the long run. Overall, I was disappointed with the results and would not recommend this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi, there. We're very sorry to hear about your experience while using our product. We want to get this all taken care of for you. When you have a moment, please call us at 1-800-582-4048. We're open Monday - Friday, 9:00 am-5:30 pm EST. We look forward to hearing from you soon. Thanks!

Jan 19, 2024
sabrines3
4 out of 5 stars review

Overall, this product is very effective and affordable!

I really like this cleanser from Neutrogena! It’s very effective for whenever I have pimples, blackheads, etc. Not to mention the price is very affordable and you could get it at most drugstores. It’s ingredients are perfect for sensitive skin, as it contains aloe. It has a very fresh, clean scent!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 3, 2015
Sadie
1 out of 5 stars review

My skin is dry, flaky, red and burning

I have only used this product twice. First time left my skin soft and fresh, but the second time i used it at night before bed and woke up the next morning with red burning skin around my mouth, nose, cheeks and neck! I am extremely disappointed as I am now embarrassed of my face and will be visiting a doctor.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361