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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 861-870 of 6,499 reviews
Jan 5, 2023
mariahr90
2 out of 5 stars review

Not for dry skin.

I got this product hoping that it would help my oily skin, although it did, it made my face completely DRY! So dry I had to get a moisturizer cream after I use it and it still wouldn’t be “not dry”. It’s okay for some, but for me, I won’t be purchasing this product again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're very sorry to hear that this has happened to you. We would like to learn more about your experience so we can best help you. If you could, please give us a call at 1-800-582-4048, Mon-Fri 9am to 5:30pm ET. When you reach one of our specialists, please provide them with your email address. We hope to hear from you soon!

Dec 16, 2022
lisat263
5 out of 5 stars review

My favorite face wash ever

I love Nuetrogena oil free acne wash with salicylic acid! It's my go to face wash at all times. I've tried my of the expensive, fancy facewash and always go back to Nuetrogena. I like how it smells and I like how it feels. With Nuetrogena, I know that my face is clean of all things.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 13, 2022
fredw9
5 out of 5 stars review

Great product for teens

Used this for many years. Always pulled through in cleaning my oily teenage face. I would recommend this product to anyone who is looking to make sure their teenage years are not nearly as awkward. The gold color and pleasant smell allow for daily usage. I did not like running out of this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 30, 2022
jenniferv242
4 out of 5 stars review

Great for preteen

My 12 yr old son is starting the dreaded breakouts. Getting him to realize he has to wash his face multiple times a day wasn't easy but this made it easier. He likes having a product that's his and it works. He hasn't had quite as many breakouts as he did since he started using it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 20, 2024
chloek202
5 out of 5 stars review

Effective even on the most sensitive skin!

I'm in love with this product. The scent is light and ingredients don't cause any problems to my already sensitive skin. It also doesn't hurt that the price allows me to purchase multiple for my home. Neutrogena never misses the mark on packaging, so I'm never embarrassed to have it displayed in my bathrooms.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 13, 2017
carebear56560
5 out of 5 stars review

I have used it all but this works

I have used prescription washes and creams and high end boutique stuff and the stuff you order via the tv. tried it all and always had "pizza face". I found an over the counter product I loved that worked that was discontinued and then my friend said try this. I love it! My face has cleared up and been mostly free for years now. my husband saw the results I got and started using it and he too cleared up. yes it drys my skin sometimes but I use the moisturizer and i am good to go. we also use the body wash and scrub for body acne and my husband who use to not want to wear shorts do to break outs on his legs has not had a single break out in 5 years. minus a single pimple here or there. he also loves the shave line for men.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, and thanks for the great review! We're excited to hear that you and your husband have finally found acne cleansers and body washes that you can depend on. Even though you are both getting great results with a variety of our products, we'd like to follow up with you about your experience. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can learn more about how this product works for you. Thanks!

Nov 27, 2023
ilikefoodandperfume
5 out of 5 stars review

Works very well BUT drys out skin so moisturize after

The cleanser has a very nice fragrance and a gorgeous color to the formula,My only complaint is after like 2 uses it it dried out my skin I mean.Its supposed to dry out zits so I don’t know what I expected.Either way I would recommend this as long if you moisturize after.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

This shouldn't have happened and we're so sorry that it did. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Jul 28, 2019
CapCharismatic
3 out of 5 stars review

It works BUT

I used to use this product all the time in the winter and NEVER had any problems but I stopped since I went to Air Force basic training. It’s now summer and its working to clear my skin but it makes my face extremely dry to the point I have to put lotion on it which seems counterproductive.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks so much for your service and for choosing Neutrogena! We're surprised to hear that you're now experiencing something different after starting to use this acne wash again, and we'd like to follow up with you. When you can, please call us at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your email address. We look forward to helping!

Mar 28, 2025
ruchip14_233
4 out of 5 stars review

Cleanser changed my life

This cleanser has been a changed my life .The salicylic acid helps keep breakouts in check without over-drying, and it leaves my face feeling fresh, smooth and clean. Unlike some acne washes that strip the skin, this one is gentle yet effective, making it great for daily use.great value for price.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 29, 2018
Katarina16
2 out of 5 stars review

Wish this worked better for me :(

Hello, i am writing this with all positivity on my part because of how great and wonderful your products have worked for me in the past and how i have always came back to Neutrogena for a product i needed when it came to something for skin care. Recently about 4 days ago, i bought a regular size bottle of your oil free acne wash, the orange wash. Before that, i was using clean and clears orange exfoliating cleanser with the beads and since i needed a new one due to running out, i decided to grab this Neutrogena one. I have oily skin and saw that it had salicylic acid which is probably why the old one i was using, wasn't working for my acne. In the beginning, this product has made my skin not oily which was a good start for me on the first day. Then by the 3rd day, i noticed that my face started to have red patches. I thought it was hereditary because my mother has it as well when she uses new products. I thought it was just my skin starting to get used to it. Well the 4th day which was yesterday i woke up with my skin feeling very tight, and very painful to the touch almost as if i was literally in the sun all day. So i didn't wash my face with it at all, and after my shower i put aloe vera gel for sunburns all over my face because i do not have a moisturizer. It worked for a bit, but it still had a tight feeling. I was so excited to give this product a try considering the fact that i read nothing but great reviews about how people with oily skin have used it. So i gave it a try and i would like to keep using it because it has made my skin not anymore oily and that is what i loved about it, but i would like to note what it did to my skin and if i should keep on using it and if i do, will it damage my skin? Please get back with me when given the chance because i truly love your products and would have loved to have left a great review on this product as well. Thank you, Katarina.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, thanks for bringing this to our attention. We wouldn't expect something like this from any of our products, so we'd like to learn more about what happened and help in any way we can. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!