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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 841-850 of 6,499 reviews
Mar 26, 2018
Sushiroll
1 out of 5 stars review

Terrible

I purchased this product about a week or so ago. First use was good. Nothing happened the next day. However, the day after the second use, I noticed that my cheeks were really ichy. Then I realized that I had little weird bumps all over my face. I had some acne on my cheeks and forehead but my skin was smooth other than where I had the acne, so I easily noticed the change. My skin is usually oily but this product dried it out. I have skin falling off from my nose and cheeks. I hoped this was just a side effect before the results kicked in, but even after a week my skin condition just gets worse. All I wanted to do was to clear my skin from my mild acne. Now not only did I waste my money on this, I have to do something about my dryed out breaking out skin on top of the acne I already had to worry about. It said it was #1 recommended. That's why I chose it but I wish I didn't. Thanks a lot.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

Thank you for bringing this to our attention! We're so sorry to hear about your experience, and we'd like to learn more to help you. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Mar 30, 2024
adalinem
5 out of 5 stars review

This acne wash is very effective and great for oily skin

Neutrogena Oil-Free Acne Wash with Salicylic Acid is a dermatologist-recommended product designed to effectively cleanse the skin and target acne-causing bacteria. The salicylic acid in the formula works by exfoliating the skin, helping to remove dead skin cells and unclog pores, which ultimately reduces the occurrence of breakouts. This oil-free formulation is particularly beneficial for individuals with oily or combination skin types, as it helps to control excess oil production without leaving a greasy residue. Regular use of this product can lead to clearer, smoother skin, but it's essential to incorporate it into a consistent skincare routine and follow up with moisturizer to maintain skin hydration and balance. As with any skincare product, it's recommended to perform a patch test before widespread use and to discontinue use if any irritation occurs. Neutrogena Oil-Free Acne Wash with Salicylic Acid is a popular choice for treating acne-prone skin. Salicylic acid helps to unclog pores and prevent breakouts, while the oil-free formula ensures it doesn't exacerbate oily skin. It's important to follow the usage instructions and not overuse it to avoid drying out your skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 30, 2013
Gelon
2 out of 5 stars review

Makes my skin itchy and dry

I decided to try this because it was recommend as comparable to the too-expensive face soap I normally use. I found it difficult to get a lather and I didn't have that "clean" feeling, like there was residue. I continued to use it, twice daily per the directions, but by the third day my skin was itchy, dry, and flaky around the nose and cheeks (which is usually where I'm the oiliest). While my guess is that I cleans alright, I definitely would not recommend it for daily use unless you have VERY oily skin.

Review from neutrogena.com
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Nov 23, 2013
Steph5000
1 out of 5 stars review

Worst thing that's ever been on my skin!

I bought this b/c I was out of my regular cleanser of clinque and wanted something quick I could pump and go with after two days it had burned my skin. My skin around my mouth is completely dried as if it has been severely burned. It hurts when ANYTHING touches it and only feels good when holding a wet rag on it. I have never had any skin product react to me this way. I have NKA. Use this product at your own risk!!

Review from neutrogena.com
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Jan 16, 2016
cleanface
5 out of 5 stars review

Best Cleanser for my Papule/Pustule Acne

I suffered from papule and pustule acne for so long, not to mention oily skin but this face wash took care of all of that! I did suffer from redness in the beginning but my skin was getting used to the product! I love this face wash and the smell is addicting! My skin can get dry but after using my moisturizer everything is A okay! I love this wash so much and will continue to use this face wash happily!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review of our product. We would like to learn more about your experience. If you could, please call our consumer care center at 1-800-582-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Dec 10, 2023
alyssaa253
5 out of 5 stars review

Doesn’t work for all skin types

Has a good price , works for oily to combo skin , can get from just about any store , I would recommend this face wash because it is budget friendly it contains salicylic acid in it which is great for fighting acne and it has a good clean smell to it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 20, 2013
Hjjnhbj
4 out of 5 stars review

Good product

This product was sooo good it helped reduce my pimples. Other people are complaining how their skin is so dry and i agree but i think the point of this product is to dry out your pimples on your face instead of having oil which makes it worse. Keep in mind that this product doesnt have oil so of course their would be a little dryness

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 30, 2023
islandgyalk
4 out of 5 stars review

Neutrogena Face Wash

I love this face wash. I use it to cleanse my face twice a day. This product can be used as acne treatment as it is formulated with 2% salicylic acid which acts as aid to help treat breakouts. The best is knowing that it is oil-free and cleanses w/out over-drying.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 8, 2014
minialex13
4 out of 5 stars review

My Skin is Clearing Up

I personally have oily and dry skin, and I tend to be prone to break outs. I use this product at least once a day and it's been the only product to work so far. A lot of people complain that it dries out your skin but so does every other product I've ever used- it's really just a matter of how you wash your face. I just put some Aveeno lotion on after I wash my face and my skin is the best it's been since I started getting acne. I definitely recommend this product to everyone.

Review from neutrogena.com
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Aug 27, 2024
ashj27
5 out of 5 stars review

HG for blackheads

The consistency of the wash is a lightweight gel that lathers easily, making it simple to apply and rinse off. Despite being a powerful cleanser, it’s gentle enough to use daily without causing excessive dryness or irritation, though those with sensitive skin might need to use it sparingly or follow up with a good moisturizer.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361