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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 831-840 of 6,507 reviews
Oct 18, 2023
Reviewer name: yogis2
4 out of 5 stars
4 out of 5 stars review

Reliable option for anyone dealing with acne

It's a good face wash for managing acne. The ingredients include salicylic acid which is a well known acne- fighting ingredient. The pump packaging makes it easy to dispense and the scent is clean and not overpowering. It is budget friendly and available in drugstores, making it an affordable option for those on tight budget.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 5, 2025
Reviewer name: deenar3_4875
5 out of 5 stars
5 out of 5 stars review

Awesome wash

Awesome wash that helps skin be clean it is for oily skin but I have normal skin and use it some days. It has good ingredients and is effective in acne. It's better suited for oily skin or men in my opinion for daily but I find it great for blackheads and whiteheads!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 17, 2023
Reviewer name: brettj6
5 out of 5 stars
5 out of 5 stars review

Men like to be clean too!

As a man that works in a very dirty environment, my pores get clogged, alot. Neutrogena is able to cut through all that dirty film that gets trapped in the nooks and cranies all over my face without stripping the good oils. Ever since my girlfriend introduced me to this my skin looks and feels better.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 29, 2012
Reviewer name: Extremely dissatisfied
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!

I would have given this a 0 if I could. It was a huge disappointment. Me, and 5 other friends tried this out. We all only have a couple of small pimples so we thought this would be strong enough. But it made us ALL break out, it dries out our skin, and it smells horrible. Also don't buy the pink grapefruit, it has the same results!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 10, 2022
Reviewer name: caras43
5 out of 5 stars
5 out of 5 stars review

No regrets

I like that this bottle has a pump for easy use. I use this in the shower to quickly wash my face as a mom always on the go. This doesn't have little shavings in it that scratch your face and I really like that, but you still get the clean and refreshed feeling.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 10, 2013
Reviewer name: Valerie
4 out of 5 stars
4 out of 5 stars review

Works Great, clears my skin but my face burns.

This stuff really works!! I have oily skin and my break outs are really bad. This treated my breakouts almost entirely after like 2-3 uses. But it does make your skin a little dry and for me it burns. So I would reccomend getting some type of mosturizer or something to use afterwords. Also, I would say maybe only use this once a day...or use very little when you wash your face. This stuff is better than clinique 3 step acne treatment hands down. This is also very cheap compared to other acne treatments.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2019
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Ruining my skin

I bought this around 7 days ago and I have been using it twice a day (as recommended) and at first I saw much improvement on what acne I did have and then around yesterday I stopped using it because my face was irritated, red, and so dry. My skin is peeling and I have to do new every morning at my school and I’m getting made fun of because of it. Please look at reviews before you buy it so you don’t get out in a situation like I did.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate you letting us know about this. We'd like to speak with you to learn more and see how we can help. Please give us a call at 1-800-582-4048. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!

Oct 24, 2021
Reviewer name: Tlbe
1 out of 5 stars
1 out of 5 stars review

Extremely dry, itchy, burning skin

I don't usually write reviews and try to be positive when I do but my face and neck are in so much pain after a couple uses. I used this same product when I was younger and trusted this brand and with acne issues still in middle age, I decided to try it again. This time has been pure misery. My face dried out so severely it's flaky, the irritation and redness is down my neck. I am constantly moisturizing with black seed oil and coconut oil but they can't even relieve the pain. I have even been using benadryl. On day 5 of severe discomfort. Possibly a bad batch or using bad ingredients? Either way throwing new bottle in trash and never using again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hey thanks for the review & bringing this to our attention! We’d really like to learn more about your experience with our acne wash as this isn’t what we’d expect. When you have a moment, please give us a call at 1-800-582-4048 (M-F 9-5:30PM ET). Thanks & hope to chat soon!

Dec 2, 2013
Reviewer name: Lydsy334
1 out of 5 stars
1 out of 5 stars review

OWWWWW!!!!

I used this product twice, and it dried out my face soooo badly that I couldn't even move my mouth!! My face turned red and flaky, and it looked like I was growing scales. At first, I thought this reaction was from my acne cream, but after reading these reviews, I realized it must've been this wash's fault. I doubt I'll ever use this junk again. PLEASE ,please, Neutrogena, make a gentler, more effective wash, so others don't have to experience the horrible side effects.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 22, 2022
Reviewer name: adilam2
4 out of 5 stars
4 out of 5 stars review

Smooth and fresh

I like most about this product after washing I feel quick clean and soften my skin , the think is not preferable that after some hours I feel dry but because my skin is sometimes oily some time very dry specially in winter but this product help in reducing the pimples and dark spots also maybe it's not effective in some other faces but majority is the best who ever used in my family and friends cire . We buy it without any habitation normally .

Review from influenster.com
Helpful?6BX1SN339KCK13596802361