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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 831-840 of 6,499 reviews
Feb 28, 2015
ecb331
1 out of 5 stars review

Swollen Eyelids, Blotchy Face

My dermatologist recommended this product, so naturally I thought it would be a good thing to try out. After using it less than three times, I woke up one morning with a swollen eyelid in addition to terribly dry skin (even drier than normal) and red blotches. Definitely not a good investment. Hope the swelling and blotchiness goes away fast... it is quite irritating.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi ecb331. We're so sorry to hear that you had this experience while using our product. This is not something that's typical and we'd like to speak with you to learn more about this. Please call our Consumer Care Center 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Aug 16, 2011
CavemanSkincareRegimen:)
1 out of 5 stars review

WORST FACE WASH EVER

I started using this product after I noticed clogged pores and acne on my face. The first month I used oil-free acne wash my face was ok, the pimples mostly went away and my clogged pores disappeared too. However, after that I started severely breaking out on my jawline. My nose became oilier and clogged. My skin became extremely dry and irritated, even after using lots of moisturizer and reducing usage of this product. I really dislike how the soapy feel of this product left a thin film on my skin and made it feel dry and tight. Dry skin does not mean clear skin. I will not be buying Neutrogena products again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 21, 2022
gwen89
5 out of 5 stars review

I know this brand has a lot of skin cleaning products, but I would like to recommend this one. I always use it to wash my face at night ( I like it because it mas a good amount of foam and it does not irritate my skin) I did not know how important is to keep the skin clean to avoid black points or acne and this product has help me to keep my face as smooth as possible. Give it a try, you will love it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 6, 2023
emmaa287
3 out of 5 stars review

bare minumum

this face wash is the complete bare minimum of face washes and i also end up feeling very dry and stripped after using this product i will say using this as a face wash is probably better than nothing and im not too picky about my face washes but i do like it to at least leave my skin feeling clean and hydrated

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2023
jasminel217
3 out of 5 stars review

Good cleanser but a little drying

I use this as a second cleanser after my oil based cleanser. I found this a little too drying on my skin, and I can tell because my skin feels “squeaky clean” after cleansing which is actually not a good sign. I would have to use serums and moisturizers right after to help balance out my skin’s hydration.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to review our product. We will take your feedback into consideration and would like to know more about your experience. When time permits, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Looking forward to hearing from you soon!

Apr 21, 2022
RMB
5 out of 5 stars review

Great Product for Acne Prone Skin

I’ve been using this product for years. My dermatologist recommended it for adult acne. It’s great for my skin type and my 15 & 18 year old daughters use it too. It doesn’t cause us any burning, itching, or peeling, just clear skin. I’ve read reviews that some people have had such issues with this type of Neutrogena Acne Face Wash. This product contains SalicylicAcid and it might not be the right product for sensitive skin, but my experience has been very positive for my combination skin type. I recommend it for acne prone skin, but remember to use moisturizer no matter which face wash you use.

Helpful?6BX1SN339KCK13596802361
Mar 7, 2023
paulinab77
5 out of 5 stars review

Great to get rid of acne

Works great, l used it a long time ago when I had acne and it really helped. You get the clean feeling and the salicylic acid gets rid of the oil in your face. Be sure to rinse your skin very good after using this,I used micellar water afterwards to get rid of all the residue

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. Mention your username to the phone rep so they can quickly assist you. Talk soon!

Jun 24, 2014
amag
5 out of 5 stars review

Great go-to cleanser

I am in my early 20s and still experience some acne on my face and chin. This is a great, inexpensive go -to cleanser to clean your face and get the job done. Keeps my acne under control and removes the make-up on my skin. I use it about once of twice a day, every day of the week and see results.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi amag. Thank you for reviewing this product. This product is not intended to remove make-up and we would like to learn more about your usage. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forward to hearing from you.

Dec 4, 2024
paritoshd_7427
4 out of 5 stars review

Awesome cleanser!

Neutrogena Oil-Free Acne Wash with Salicylic Acid is a reliable cleanser for acne-prone skin. The inclusion of salicylic acid effectively targets breakouts, unclogs pores, and helps prevent future acne. Its oil-free formula feels lightweight and doesn’t leave a greasy residue, making it suitable for daily use. The foaming action provides a refreshing clean, while the citrusy scent is a pleasant bonus. However, it may cause dryness or irritation for sensitive skin, so pairing it with a moisturizer is recommended. Overall, it’s an affordable and effective option for those looking to manage acne and maintain clearer, healthier skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 7, 2025
angell940_6328
5 out of 5 stars review

Great for acne prone skin

Neutrogena Oil-Free Acne Face Wash is a reliable daily cleanser that helps reduce breakouts without over-drying the skin. It is very effective and helps clear pores, making it a great choice for my oily or acne-prone skin.it has a necessary fragrance which feels good after washing the face.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361