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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 821-830 of 6,498 reviews
Jan 2, 2022
lookingmybest
5 out of 5 stars review

I (thankfully) haven't had to use  Neutrogena Oil Free Acne Wash in quite a few years. But when I had the need, this was my go-to acne wash. It gently cleanses without leaving a filmy residue and did not dry out my face. Neutrogena oil free acne wash is mid-priced but, in my opinion, worth it. 

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 4, 2018
sassysal
1 out of 5 stars review

Red bumps on my skin

I got this wash because i’ve heard good things about the company but never ever in my life have i experiences he results this wash gave me. I started using it and it has been only three days and my skin is super itchy and has red bumps when i feel my skin it feels very dry. I stopped using it as next week I have an big event and last thing I want is bad skin. Now i don’t know why this product has done this to the skin, i have used neutrogena products before and it was fine but for some reason this didn’t work out. Also on the bottle it says the wash it was normal to comboindation skin and I am that skin type but cleaner didn’t work for me. Very disappointed.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We would never expect this and we want to learn more about your experience and learn what we can do to help in time for your big event next week. Please give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Mar 18, 2025
jessicastocco_4019
3 out of 5 stars review

Not the best

If you are really struggling with acne and you feel like you’ve tried all the other products this is not gonna work for you. This is something for somebody with really easy care needed. If you are an adult in your mid 20s to early 30s, this is not gonna help you with that hormonal acne.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 8, 2023
marissab30
5 out of 5 stars review

Been using this for 10+ years

Neutrogena's face wash is an absolute game-changer! From its gentle yet effective cleansing to the refreshing feeling it leaves, this product is a must-have. Its ability to tackle impurities without drying out the skin is impressive. After consistent use, my skin feels clearer and smoother. Highly recommended for anyone looking for a reliable, quality face wash!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 1, 2024
lorib216
5 out of 5 stars review

Fresh, clean routine

Sometimes, going back to basics makes my skin feel its best and cleanest. This soap was a staple when I was younger, and for some reason, I decided to try other soaps. They just weren't the same. This soap removes aĺ makeup and oils without scrubbing and irritating my skin. Will never switch again!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 23, 2023
angelaqd3f9
3 out of 5 stars review

Good product but don’t over use

I used this a lot during my teenage years of trying to combat acne.  It was a nice product and brighten the skin. It didn’t have no harsh scrubbing particles in it that got stuck in the pores. But it caused me to become very oily and possibly over dried out my skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to review and for sharing your experience. We would like to know a bit more. When you have a chance, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Looking forward to speaking soon!

Feb 22, 2021
ginalynn
1 out of 5 stars review

Do not buy this!

I bought this for my teenage son but ended up using it myself due to some breakouts The first time I used it, my skin felt dry afterwards. The second time I used it, it has left my skin dry, red, peeling and burning. Glad I used it before my son did!!!! I wouldn't recommend this to anyone!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear about your reaction to this cleanser, but we appreciate you letting us know! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Dec 9, 2019
Tlb_28
3 out of 5 stars review

This product isn't horrible, it's just not amazing

I took the acne quiz a few times and this product was repeatedly recommended to me, so I decided to finally try it. Months into using this product I was happy with how it kept my oily skin under control; no other face wash did this. But recently this product began to dry out my skin, to the point where it'd start to get flaky.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that our cleanser made your skin dry. We'd like to chat more about this with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to chatting with you!

Jan 13, 2025
juliat3_3918
5 out of 5 stars review

Clean and refreshed!

Neutrogena Oil-Free Acne Wash is a dependable choice for oily and acne-prone skin. The salicylic acid formula helps clear breakouts while preventing new ones. It lathers well, rinses clean, and doesn’t leave a residue. However, it can be a bit drying for sensitive skin, so following up with a moisturizer is essential. Overall, it’s an effective, budget-friendly cleanser.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 18, 2023
alimarotta
5 out of 5 stars review

Best Cleanser for Acne-Prone Skin

I was recommended this cleanser by my dermatologist who suggested I use a 2% salicylic acid cleanser twice a day to help with acne. This has worked so well in conjunction with other acne-fighting products and I’d highly recommend it to anyone struggling with acne!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361