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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 821-830 of 6,507 reviews
Nov 24, 2014
Reviewer name: poriruaboi
1 out of 5 stars
1 out of 5 stars review

Painful

Never really had acne problems in my life until recently. So a mate referred me onto this product. I've only used this product twice and it did settle the acne right down but the side effects that came with it was not worth it. My face is now burnt red, feels like its on fire and my skin is flaky. These side effects have siverly interfered with both my jobs. I am the face of an Event's Arena Centre and also a DVD presenter for Group Fitness Aerobic Classes. Is there anything that could clear this up immediately??? :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical of our face wash and we want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EST. The care specialist that you speak with will be happy to help you.

Mar 14, 2025
Reviewer name: amandap1003_1485
5 out of 5 stars
5 out of 5 stars review

A gentle yet effective acne-fighting cleanser that

I've been using the Neutrogena Oil-Free Acne Wash for a while now, and it has truly made a difference in my skin! This face wash effectively clears up breakouts without over-drying, which is a huge plus for me. The salicylic acid helps fight acne, while the oil-free formula keeps my skin feeling fresh and clean. I love how it removes excess oil and dirt without leaving my face feeling tight or irritated. It lathers well and rinses off easily, making my skin feel smooth and refreshed after every wash. Plus, it helps prevent new breakouts, which is exactly what I need in an acne cleanser. If you're looking for an affordable, dermatologist-recommended face wash that actually works, I highly recommend this one. It's a staple in my skincare routine, and I won't be switching anytime soon!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 7, 2018
Reviewer name: cnorwood
1 out of 5 stars
1 out of 5 stars review

ALLERGIC REACTION

I bought this product less than a week ago and used it 4 times before my skin started turning red, itchy, and bumpy. I wake up with my eyelids extremely swollen every morning and my skin burns throughout the day. This has been going on for 2 days and I’ve completely stopped using the product. I don’t typically have very sensitive skin to new products so this reaction is extreme for me. I’m not sure why this product is on the market when numerous people have had the same reaction!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2023
Reviewer name: shilam3
5 out of 5 stars
5 out of 5 stars review

Perfect to keep your skin blemish free

I have used this product for 20 years, morning and night. I am 57 and if I eat the wrong foods I would get breakouts. Using this product has kept my skin completely blemish free. I love how clean it makes my skin feel before I moisturize and use serums. I don't travel anywhere without it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 16, 2023
Reviewer name: reaganh28
5 out of 5 stars
5 out of 5 stars review

Easy to use and easy on the skin

The pump is super easy to use and gives a good amount of liquid. I love how easy it is to scrub with and a nice feeling on the face. Try not to use this when you have an open cut because of the salicylic acid stinging, but the product makes my face feel better and clear up quickly.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 28, 2023
Reviewer name: raissam7
4 out of 5 stars
4 out of 5 stars review

My experience with neutrogena oil

Left my face less oily daily and face always feels nice and fresh straight after using. And also It leaves my skin smooth and is very gentle on my seneitive skin. After testing for a week it does not cause me any extra pimples and does reduces some of it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
Reviewer name: lindsayr98
5 out of 5 stars
5 out of 5 stars review

Works for my middle daughter

We searched for a good daily face-wash for my daughter that keeps her combo skin free of breakouts and helps control her t-zone oil spots. This face-wash has become her daily go to and doesn't over dry out her face. Add it to your daily face routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 25, 2021
Reviewer name: Sydritch17
2 out of 5 stars
2 out of 5 stars review

Gave me a reaction.

Used this face wash three times after buying a two pack and the third time I used it my face broke out in a bunch of itchy little bumps and my skin feels like it’s burned. The first day I used it though it did make my skin feel better but now I’m stuck with itchy bumps and I can’t even use my moisturizer to help with the burning sensation.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, we're sorry to hear that this face wash didn't work well for your skin! We want to help, so when you can, please call us between Monday and Friday 9am-5:30pm ET at 1-800-582-4048. Looking forward to chatting with you!

May 16, 2018
Reviewer name: Melal
2 out of 5 stars
2 out of 5 stars review

It clears the acne but VERY IRRITATING

I think I had this a few weeks at first everything was fine then a week later I started seeing the corner s of my mouth dry then my entire chin area I believe it’s the acid top Harsh on my skin wish they had it but without the harshness and if they do have it please let me know

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We appreciate you giving our acne cleanser a try, Melal, and we'd like the chance to learn more about your personal experience. When you get some time, we'd like to speak with you personally, so please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. Thank you!

May 18, 2024
Reviewer name: brittanyb426
3 out of 5 stars
3 out of 5 stars review

Not effective!

I used this product for a while and didn't see any major results. It's slightly scented and I like the clear bottle to be able to see how much product is left. The ingredients suppose to target acne but I saw no improvement in my skin. For the price point it could be doable.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!