Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 781-790 of 6,499 reviews
Jun 25, 2014
liabean3
1 out of 5 stars review

My skin is dry and looks uneven

My skin had some acne which comes around every summer, so I used this face wash to get rid of it. The worse decision I made! I read the reviews prior to buying it and despite reading about the drying out I thought my skin would be different. It was not! All that happened was that now instead of having just acne, my skin is dry and is losing its glow. I have gorgeous brown skin and now it looks uneven and dry. Do not buy this product until they take all those drying agents out!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your feedback, liabean3. This is not something that is typical of our products and we are so sorry to hear that this happened. We would like to speak with you directly over the phone to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. We are available Monday through Friday 8am to 8pm EDT. We look forward to hearing from you.

Mar 27, 2014
Math
1 out of 5 stars review

Horrible acne contrôlé face wash

I bought this horrible Acne controle oil wash face wash a month back. And just after using for a week I realized that my skin is going dry, rough and itchy. Now after using it for a month my skin has completely dried up and has become red. To the contrary this acne controle face wash has given me numerous acne on my face. Now my skin is so dry that even if I apply any cream it itches to the core and is too painfull. I will recommend everyone not to go for their oil free face wash acne controle face wash. This is the worse face wash I have ever used.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 7, 2015
Brrr1
5 out of 5 stars review

Does dry a lot but don't stop using it!!

It over dried my face ALOT but that has to happen before it gets better. My dermatologist told me to buy it and he said it was gunna get worse before it gets better! Don't give up, my face still dries up but it's not as bad as when I barley started using this product. It has to dry up so the dead skin comes off, your skin will start peeling but that's okay!! Start using it once a day until you feel comfortable enough to use it twice a day like it's suppose to be.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 3, 2023
krupam2
3 out of 5 stars review

Neutrogena oil free acne cleaner

It’s and ok cleanser, definitely not the best but if you are just starting out a skin care or want something easy to find then try it out. I found it to be too drying and cause my face to peel a bit. It’s good for teens but if you are older you might want to try something different.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 13, 2025
chaun40_2338
5 out of 5 stars review

Great product

I bought this for my son to use; he found it effective, and his acne has improved. He doesn't like the smell, but that's not a big deal. Also, the price seems high, but it's worth it, if you break it down over the time it's used, it's not that much since you only need to use a pea-sized amount each time. Oil-free, non-comedogenic, residue-free formula rinses clean to unclog pores and treat acne. Definitely, this is the most effective thing my son will never stop using.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 12, 2023
maddiec114
3 out of 5 stars review

Didn't really work for me

The pros about this product are that it's fairly cheap, doesn't have a smell, and its gentle on the skin. The cons, for me personally, are that I used over half the bottle and didn't see much change. I would recommend adding it as one step to a more thorough skin care routine.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 26, 2018
Sushiroll
1 out of 5 stars review

Terrible

I purchased this product about a week or so ago. First use was good. Nothing happened the next day. However, the day after the second use, I noticed that my cheeks were really ichy. Then I realized that I had little weird bumps all over my face. I had some acne on my cheeks and forehead but my skin was smooth other than where I had the acne, so I easily noticed the change. My skin is usually oily but this product dried it out. I have skin falling off from my nose and cheeks. I hoped this was just a side effect before the results kicked in, but even after a week my skin condition just gets worse. All I wanted to do was to clear my skin from my mild acne. Now not only did I waste my money on this, I have to do something about my dryed out breaking out skin on top of the acne I already had to worry about. It said it was #1 recommended. That's why I chose it but I wish I didn't. Thanks a lot.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

Thank you for bringing this to our attention! We're so sorry to hear about your experience, and we'd like to learn more to help you. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Jul 10, 2013
LongIslander1996
5 out of 5 stars review

IN LOVE WITH THIS PRODUCT!

I am absolutely in love with this product. Before this product I used many other gentle cleansers, but none of them seemed to help my acne. This cleanser makes my skin feel very clean, while helping get rid of my acne. I have mild acne, but whenever I get one my whole face breaks out. This does not dry out my skin in any way. My skin is left feeling extremely soft and refreshed. I highly recommend for people who have problem break outs. Especially for teens! Awesome product, I saw results within the first use of this product. I'm definitely repurchasing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 22, 2023
heavenb31
4 out of 5 stars review

It rlly helps your skin but you have to make sure

I love it! Sometimes I like it and sometimes I don’t but it all depends on how your skin is. Some people may have rlly sensitive skin and it will break you out and some people it will help so idk it all depends on what you think you should do with your skin and everything! But yea that’s my opinion

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 6, 2018
Amaya
1 out of 5 stars review

Do not buy!

I used this for two days I then I started to notice my bottom eye lid was swollen I didn’t think much because I thought I didn’t get enough sleep so maybe. I had bags the the next day I notice I could barely open my eyes but I could see and my skin was irritated and itchy and so I looked in the mirror it had burned my skin and my eyes were super puffy I don’t recommend this product

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for getting in touch with us about what happened, Amaya! We're so sorry to hear about your experience, but glad you said something so we could help. This is a max strength acne cleanser, and it sounds like this isn't the one for you. Please give us a call at 1-800-582-4048, Monday - Friday, between 9:00AM and 5:30PM EST so we can talk it over. We look forward to your call.