Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

Member photos

  • +387 images
Sort by |
Showing 771-780 of 6,507 reviews
Feb 12, 2014
Reviewer name: Carmy
1 out of 5 stars
1 out of 5 stars review

Omg why !!!

So I was looking for a nighttime face wash to clear some breakouts , anyhow long story short it's way to drying !!! If you have oily skin like me DO NOT GET THIS PRODUCT !!! (Past me would be thanking future me :( ) It took away all the oil and confused my skin with its harsh chemicals! I broke out like Crazy :( to bad I was really hopping I'd work !

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 24, 2025
Reviewer name: raheiman_8009
3 out of 5 stars
3 out of 5 stars review

Clear skin, no oil, no worry!

Neutrogena Oil-Free Acne Wash is a gel-based cleanser with salicylic acid that effectively treats acne without over-drying. It cleanses deeply, prevents breakouts, and helps clear existing pimples with regular use. While it's gentle enough for most skin types, those with sensitive skin might find it slightly drying. It's a budget-friendly, reliable option for acne-prone skin, though it generally works well for mild to moderate acne and may not be strong enough for more severe breakouts.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 26, 2023
Reviewer name: arlettys1
5 out of 5 stars
5 out of 5 stars review

Neutrogena Oil-Free Acne Wash,

Neutrogena Oil-Free Acne Wash is the #1 dermatologist recommended acne-fighting cleanser. Designed for acne-prone skin, this cleansing face wash gently cleans deep into pores for clearer skin and even helps treat acne before it emerges. Clinically proven Microclear technology helps boost the delivery of salicylic acid acne medicine to help clear up acne and blackheads, and even helps prevent future breakouts. The oil-free formula rinses clean without over-drying or irritating the skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 2, 2023
Reviewer name: melt38
5 out of 5 stars
5 out of 5 stars review

My go to cleanser

I have very oily skin and am always trying new products to help manage the oiliness. After many years and many products, I can always rely on being able to come back to this. It doesn't require much product to remove all the oil from my face and it doesn't over dry my skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 17, 2023
Reviewer name: cassandrasuzanne
3 out of 5 stars
3 out of 5 stars review

It's a good basic cleanser but not for me anymore

If you are in the market for a salicylic acid wash this is a good one. It's pretty basic, nice soapy scent (not perfumey.) I used it for a long time. It's a bit drying now because the water where I live is so hard. It removes dirt/oil well and light makeup, but you'll need a remover if you wear anything heavy or long-stay. Would be nice if it had some soothing and moisturizing ingredients like aloe or hyaluronic acid. Just leaves my skin too dry. It's a good wash for teens or anyone with mild acne close to the surface. Be aware that all salicylic acid products can cause an initial breakout but it typically passes.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from sm

Thanks for bringing this to our attention, we would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Jan 20, 2015
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Bad reaction

The exact same thing happened to me as blahblahblah from Alabama. I've never had a reaction like this before to a product. I washed my face and went to work-out. The sweat from my run starting burning my face and it turned bright red. The next day, my eyes were swollen, face was red and burning...Currently on day 3 and eyes were swollen this morning and face is still burning. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi anonymous, thank you for reviewing this product. We are concerned by your comments and would appreciate the opportunity to learn more. When you have a moment, please call our Consumer Care Center at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to hear from you soon.

Aug 16, 2023
Reviewer name: michaelah111
3 out of 5 stars
3 out of 5 stars review

Acne

When first using this for 2 weeks it seemed good and worked but i realized more of a dryness with my skin even after moisturizing. Then i started to get small acne breakouts over night l. When i stopped using it my skin when back to normal. May be different for different skin types.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We are so sorry to hear this and would like to know more about your experience. When you have time, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Thanks!

Mar 12, 2024
Reviewer name: kaileeg8
4 out of 5 stars
4 out of 5 stars review

It's good

Neutrogena's Oil-Free Salicylic Acid Acne Fighting Face Wash is a game-changer for anyone battling stubborn acne. After using this face wash for several weeks, I noticed a significant improvement in my skin's overall texture and clarity. I also appreciate the convenient packaging of this product, which features a pump dispenser that makes it easy to dispense the perfect amount of product each time. And the product is very affordable

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 3, 2023
Reviewer name: megankathleenflahert
5 out of 5 stars
5 out of 5 stars review

It was made for me!

I started washing my face with Neutrogena Oil-Free Acne Wash in high school. Like every teenage girl I was trying everything I could find to keep pimples to a minimum. For me, the solution was this face wash. I used this formula exclusively for over a decade and I can say that "break outs" were never a problem. Also I have notoriously sensitive skin and so the formula is not harsh. Aside from a little dryness there was never any irritation. When I started using it I was in high school, I worked in a pizza kitchen, and I played soccer. So I had hormones, oil, and plenty of heat and sweat to combat. Not to mention all of the make up teenagers experiment with. Then into adulthood with greasy fast food, tons of stress, and hormonal fluxuations... I had occasional pimples but that would happen using any product. I'm much older now and my skincare needs have changed, but I will always favor this face wash. Just writing this review I can smell the light, clean fragrance and feel the thin, fluffy lather. It might be weird but I really do love this product!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
Reviewer name: alexiism2
4 out of 5 stars
4 out of 5 stars review

Clean skin

If you are oily, or helming prone great cleanser but if you are normal/dry this will dry you out fast! My skin changes and I like this in transition into summer couple times a week, great when my skin is breakout from the extra oil. The scent isn't very strong but there is a scent.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're so sorry to hear this. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!