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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 761-770 of 6,507 reviews
Mar 30, 2011
Reviewer name: Pearl
4 out of 5 stars
4 out of 5 stars review

Quite Lovely

I have been breaking out recently, due to stress i suppose, and this product has indeed helped tremendously. However, after four days of using it, it has made my skin dry and almost flaky. I only use it once or twice a day. But other than that, i recommend it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 8, 2013
Reviewer name: Aly1515
1 out of 5 stars
1 out of 5 stars review

Awful Facial Reaction to this Product

I have never had a reaction to anything in my life. No foods, makeup, cleansers, or allergies have made me break. Until now, that is. I purchased a few Neutrogena products a couple days ago just to try something new to remove my makeup. I always thought Neutrogena was suppose to be a really good brand for facial products. I used the Oil-Free cleanser the first night of purchase, and then the second. When I woke up on the third morning my face had to bright red spots on the sides of my nose. I thought I possibly got a sunburn the day before, but knew I hadn't been in the sun long enough. After brushing it off later that day lines along both jaw lines started to appear full of tiny dots resembling tiny pimples. Since I rarely ever get acne, zits, or pimples I was very confused and alarmed. My face started to become extremely dry and now it is even peeling a bit. After returning both of the Neutrogena products I had purchased, I am trying to get rid of these awful pimple like things on my face that has clustered together in multiple areas. I am guessing it is some sort of reaction to this products. It is now starting to itch and burn. I pray to God that it doesn't get any worse, because it is already painful and awful looking. Please be careful when using this product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 31, 2025
Reviewer name: zarnab25_1545
3 out of 5 stars
3 out of 5 stars review

Decent product

This cleanser is too strong for my face because my skin is sensitive so I don't use it directly. I'm using it from last few months and it is working well removes residues, and prevents pimples from getting contaminated with bacteria. It is helping my skin to get acne free and remove my excess oil from skin overall it a great product but not for super sensitive skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 21, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Most effective if you suffer from acne

Pretty effective product if you suffer with acne and oily skin. This really helped me to clear out my acne and helped me to control blackheads. The texture is very light weight and has a soft aromatic scent with handy packaging, not travel friendly but the product doesn't leak

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 2, 2012
Reviewer name: ohwellheythere
1 out of 5 stars
1 out of 5 stars review

Not for sensitive or dry skin users

I have sensitive and dry skin and decided to use this because it looked simple and that it would work as an everyday cleanser (No bad acne treatment). I used it and my face tighten up and i could barely even talk! it felt horrible on my face, and didn't feel like it was even cleaning. I would definitely not recommend this for sensitive or dry skin users.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 26, 2023
Reviewer name: kyles123
5 out of 5 stars
5 out of 5 stars review

Blackhead and Oil remover

The Neutrogena oil-free acne wash with salicylic acid really helps my super super oily skin and helps me get rid and keep away blackheads that I get on my nose. You have to be careful with how much you use because this is pretty drying though if you use too much.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're sorry to hear this! This is not the result we expect from our products, so we would love to learn more! Please give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm ET. We are looking forward to hearing from you.

Mar 2, 2023
Reviewer name: elizabethb529
5 out of 5 stars
5 out of 5 stars review

All-Star Classic

I get filled with high school nostalgia just looking at this bottle! Always treated me right even before I knew how to contour properly. Even now almost 30, I still love using basic Neutrogena face washes to feel that clean freshness before going back to school-I mean work.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 28, 2015
Reviewer name: Purpleemonsster
1 out of 5 stars
1 out of 5 stars review

Don't recommend

I've been using this product for four days and my face is so dry it burns so bad. I'm constantly applying lotion on my face. I purchase this and a neutrogena toner, at first I thought it was the toner so after two days I stopped using it. But when I apply the cleanser my face burns and after rinsing it. I wish I could get my money back.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello and thank you for taking the time to review our Neutrogena Oil-Free Acne Wash. We're sorry to learn about the reaction you had with this product as this is not typical. We take these matters very seriously and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm ET Monday through Friday. We look forward to hearing from you.

Jan 23, 2021
Reviewer name: dlynn9
1 out of 5 stars
1 out of 5 stars review

DRIED & BURNED MY SKIN

I rarely ever leave reviews but this product is horrible! I decided to switch face washes to try and help with oil and acne and this is the WORST face wash I have ever used! My skin is so dry and my face is literally burning! This is only my second time trying it! I wouldn't recommend this for my worst energy!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

This should never, ever happen and we want to learn more. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. Hope to hear from you soon!

Jul 13, 2025
Reviewer name: tinaandthepups_9480
5 out of 5 stars
5 out of 5 stars review

Reliable breakout solution

This is my go-to face wash whenever I have a breakout. It helps calm spots quickly without drying my skin too much. The texture is light, it lathers well, and the scent is fresh but not overpowering. After a few uses, my skin always feels clearer and smoother. Great for oily or acne-prone skin, especially as a regular part of a simple skincare routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361