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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 761-770 of 6,499 reviews
Nov 28, 2023
Bridge99
1 out of 5 stars review

Never had problems until now

I bought this as a cheaper alternative to other products I use as it had the same active ingredients. I used this product for less than a week and it destroyed my skin. I woke up to redness that refused to go away (looked like I stayed out too long in the sun), whiteheads EVERYWHERE (never struggled with this before), and itching/burning constantly. The dryness that followed was unreal (and I have horribly oily skin normally). I have never dealt with such bad skin texture and acne as I did when I started this product. I threw the full bottle away and will never purchase again. I've used Neutrogena many times in the past and never had issues like this so I'm not sure what happened.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! We're super sorry to hear about this and would love to know more. Please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Thanks!

May 28, 2018
Anonymous
5 out of 5 stars review

The ONLY facewash I can use

I've used this product for close to a decade (it helped clear my mild acne in high school and has kept my face clear since) and it's the only facewash I've used that doesn't make me break out. I'm not sure what happened with all of the reviewers stating how harsh it is, I have insanely sensitive skin (warm water sometimes gives me hives) and this has never bothered me. I always moisturize after washing with this and have never had any dryness, burning or discomfort. Love it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

We are happy to hear how well our Acne Wash has worked for you and greatly appreciate your feedback! Have the best day!

Dec 28, 2022
emilye249
4 out of 5 stars review

Great face wash

I use this product every morning and night. It does a great job of cutting the oils from your face to prevent acne. It’s also gentle as to not cause irritation or reactions. I would highly recommend this product to others. To the producers I would suggest making the soap a different color, the orange may cause apprehension for some.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 12, 2015
Lgm23
1 out of 5 stars review

Very Dry Skin

I only used the product for one day and I saw results fast but when I used it again the next day I noticed that my skin was drying up really bad. I haven't used the product for three days now and I have to moisturize my face continuously to try to get rid of the dryness. I had really high hopes for this product and it was horrible to me and now I have to worry about dryness on my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Lgm23, thank you for taking the time to review our acne wash. We are concerned by your experience, and would greatly value the chance to speak with you direclty. When you can, please call us at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to speak with you soon!

Apr 28, 2023
terrences3
5 out of 5 stars review

Controls the heal!

Acne can be anyone’s miser, especially when you know that you have class pictures tomorrow. Though yes, as routine this process that amounts to cleaning your pores, stand delightfully. Within the week of due diligence, my skin has begun clearing and staying clear. So one stops. This medication has to be taken back to the principal root, pizza face no more as i finally have returned to the abilities of such a soft product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 23, 2013
Pelguin
5 out of 5 stars review

Cleanses and refreshes! Excellent product!

This worked absolutely perfectly for me. It left my face feeling clean and refreshed and got rid of any pimples that popped up very quickly. I would definitely recommend this product to anyone with oily skin, however, I would not recommend it to people with dry or sensitive skin because my sister has really dry and sensitive skin and she tried using it and it irritated her skin and dried it out even more. Overall, a really good product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 26, 2024
jermonicaw_3746
5 out of 5 stars review

Love

I love the product just have to stay consistent and using it but for the time that I have been using it, it works wonders. I even bought some from my son and he loves it but if you’re not consistent with using this product, then this will not be the right product for you.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 20, 2020
Lili
1 out of 5 stars review

It burns the face

I purchased this and after using it I hade my skin burned. I thought it was something else but my daughters used it to and the both got their face burned I don’t know why this is happening with such a great brand and product I am really angry and sad at the same time my girls are just kids.

Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
sabrinam343
5 out of 5 stars review

hop all Neutrogena Neutrogena Oil-Free Salicylic A

Neutrogena Oil-Free Acne Wash is the #1 dermatologist recommended acne-fighting facial cleanser. This daily acne face wash contains 2% salicylic acid acne medication and is formulated to gently clean deep into pores for clearer skin and even helps treat acne before it emerges. Clinically proven MicroClear technology helps boost the delivery of acne medication to help clear up acne and blackheads, and even helps prevent future breakouts. The acne-fighting formula oil-free formula rinses clean without over-drying or irritating the skin. From the #1 dermatologist-recommended acne brand, Neutrogena Oil-Free Daily Acne Wash is suitable for use as part of a regular acne-prone skin care routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 11, 2023
ciaras55
3 out of 5 stars review

Neutrogena Oil- face Acne Wash

I really love this face wash I've been using Neutrogena since I was a teenager and it has always helped with my skin to keep it from breaking out I even had my daughter start using it because she was prone to getting acne a lot and she had very oily skin and she uses it twice a day in the morning and in the evening and it works really good and she hasn't been breaking out and forever and I love that it doesn't leave any sticky residue on your face leaves of clean fresh feeling

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361