Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 741-750 of 6,499 reviews
Feb 6, 2012
Anonymous
1 out of 5 stars review

my acne got badder x10 times on my head

i got really bad acne on my forrhead & stress out easily it just made me acne worse.. none of it has clear up i freak hate don't buy this at all Neutrogena u have fail me :/ i will never buy this again.. u seriously have i would given this -0 :/ & i was planning to ask someone be my v day date.. Thanks lot Neutrogena

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 4, 2016
OrtizD42
2 out of 5 stars review

Would not recommend

I bought this because of its great reviews, but it has done nothing but make my skin worse. It dries out my skin, it has caused more breakouts and leaves my skin feeling rough and uncomfortable. I need something that works Disappointed in this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We appreciate you reaching out to us. It surprised us to hear about your experience with our acne cleanser and would like to learn more. Please call us at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can follow up with you. Thank you! We look forward to your call.

Sep 24, 2022
jodie80
4 out of 5 stars review

Face wash

Neutrogena is definitely a great brand but I really don’t think I liked this I used it years ago and obviously I’m not using it now so I have my other face wash techniques in my seabreeze that I like to use if I’m having any acne issues but give it a try you might like it like I said Neutrogena products are great

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 31, 2025
zarnab25_1545
3 out of 5 stars review

Decent product

This cleanser is too strong for my face because my skin is sensitive so I don't use it directly. I’m using it from last few months and it is working well removes residues, and prevents pimples from getting contaminated with bacteria. It is helping my skin to get acne free and remove my excess oil from skin overall it a great product but not for super sensitive skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 20, 2025
mistyh133_9484
5 out of 5 stars review

The Facial Cleanser That Treats And Helps Prevent

I have been using this product since I was a teenager thanks to my mom.I grew up watching her use Neutrogena products,everything from cleansers to makeup! But I really like this cleanser because it helps to keep my face clear and free of future breakouts.It rinses clean leaving NO drying residue behind.My face feels soft and clean.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 19, 2023
niaj9
3 out of 5 stars review

Cost Effective Product

I tried this product and I like how easy it was to use. I tend to like washes that have thicker consistency and this one is more liquid base. Unfortunately after a few days of using this product, I noticed my skin not reacting well to this product so I had to discontinue use. But I will say this product is an option if you are trying to be more economical.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 28, 2024
reneeg124_7548
4 out of 5 stars review

Great for clearing skin of breakouts

This cleanser worked wonders on my skin when I had active breakouts with hormonal cystic acne. The pump makes it easy to use in the shower and it has a very light, clean scent that doesn’t stick around. I did find it a bit drying on my combination skin after continued use, so it’s definitely best for oily skin types. I will definitely be keeping this one on hand when my skin gets congested.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Apr 6, 2019
Cheyenne96
1 out of 5 stars review

My face broke out worse!

I bought this about 3 weeks ago started using it as directed it made my face feel tight, went to bed work up not long after with my face red and burning almost like it was wind chapped, I used it the second day thinking it's just a new face wash my skin isn't use to it yet. I was wrong. It made my acne was, white heads all over my chin and forehead, red. I have stopped using it and my face is still broke out within 5 days after.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We're sorry to hear that, Cheyenne! We'd love to learn more about your experience and see how we can help make this right. Please give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Oct 24, 2023
Anonymous
4 out of 5 stars review

It works

It's a good product it just the results take time the sent is fine it works good just takes time my skin feels a little dry after using the wash but I have very dry skin anyway it takes a lot of different products to use for my skin type over all Im fine with it I will use it again it's a little pricey but I will buy it again

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Sm

Thank you for your feedback! We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. Looking forward to hearing back from you soon! We hope you continue to have a nice day!

Jun 11, 2013
Blue8454
4 out of 5 stars review

Great!

It's a great product. Althought it has slow results when it comes to removing acne, it does help greatly with oily skin. It makes my skin dry but there's nothing that a little moisturizer can't do! I have extremely oily skin and I'm happy that it dries it up. The smell isn't overpowering but it still smells good and very refreshing, especially in the morning.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361