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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 741-750 of 6,498 reviews
Jan 23, 2021
dlynn9
1 out of 5 stars review

DRIED & BURNED MY SKIN

I rarely ever leave reviews but this product is horrible! I decided to switch face washes to try and help with oil and acne and this is the WORST face wash I have ever used! My skin is so dry and my face is literally burning! This is only my second time trying it! I wouldn't recommend this for my worst energy!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

This should never, ever happen and we want to learn more. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. Hope to hear from you soon!

Oct 22, 2017
A Happy Woman
5 out of 5 stars review

I love so much!!!

I have just start using 2 days ago, and tmy pores have disappeared completely! I used to have big black heads in every pore of my nose now they are completely gone from veiw!!! I would recommend to anyone with acne bit even just blackheads in particular. My skin looks more hydrated and just clearer since I started using, I recommend that you buy the pink grapefruit acne oil free moisturizer in the pump bottle to use with the wash if dryness occurs!!! I am a real person, and i lpve netrogena thanks!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 22, 2025
sophievollert_5093
5 out of 5 stars review

Fights acne and controls oil buy may cause dryness

This cleanser is effective for oily, acne-prone skin, thanks to its 2% salicylic acid formula that helps unclog pores and prevent breakouts. It has a lightweight gel texture that lathers well and rinses off easily. The citrus-like fragrance is fresh but may be strong for sensitive users. While it controls oil and reduces acne, it can cause dryness if overused, so pairing it with a moisturizer is recommended. Overall, it's a great choice for those looking to manage acne without clogging pores.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 21, 2024
tastemakerarw
5 out of 5 stars review

Very good

It's formulated with salicylic acid, which helps to exfoliate the skin, unclog pores, and reduce acne-causing bacteria. The oil-free formula is gentle on the skin and suitable for daily use, helping to keep the skin clean and clear without causing excessive dryness. Many people with oily or acne-prone skin find it effective in managing their skin condition.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 8, 2024
autumnm870d
4 out of 5 stars review

My daily face wash does a great job

My Daily face wash! I use this every morning! I cannot testify to it taking away acne because I don't have any in my late 30s, but could I attribute that to this face wash? Only you will know if you try it. I had terrible acne as a teen. This fave wash takes off most of my makeup. However, it does have trouble removing makeup around my eyes, like mascara and eyeliner. Anything on my lashes or close to my lashes I usually have to go over with a cotton swab of makeup remover.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 3, 2023
toniquaj
3 out of 5 stars review

It's ok

My face became very very itchy and my skin had some kind of a fine and textured rash that one can see and feel. I figured that’s normal since it’s my first time applying salicylic acid on my skin. I stopped for a couple of days and then resumed using this product. All was good after that until I started breaking out badly all over my chin and cheeks even though I use this face wash only once a day and I consistently moisturise afterwards.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We're sorry to hear about your negative reaction! We'd like to talk more about your experience, please give us a call at: 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Thank you!

May 12, 2021
Axel
1 out of 5 stars review

My face feels so itchy and red after using this pr

I bought this product coz I have oily face and few acne scar. I used this product for 2 days and after that My face got so red and had rashes. I had to stop using this product coz it makes my face worst. Before my only problem are few acne marks. Now, I have redness, rashes and itchy face. I dont know what to do. Wont ever recommend this.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're a bit bummed that we weren't the best fit for you! We'd like to learn more about your results and see how we can help out. Could you give us a call and share a few details? Please reach us at 1-800-582-4048, M-F, 9-5:30PM ET. Hope to hear from you soon, thanks!

Jun 24, 2014
amag
5 out of 5 stars review

Great go-to cleanser

I am in my early 20s and still experience some acne on my face and chin. This is a great, inexpensive go -to cleanser to clean your face and get the job done. Keeps my acne under control and removes the make-up on my skin. I use it about once of twice a day, every day of the week and see results.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi amag. Thank you for reviewing this product. This product is not intended to remove make-up and we would like to learn more about your usage. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forward to hearing from you.

Mar 12, 2024
phuongn24
5 out of 5 stars review

Deep cleansing , and affordable price

First, The packaging is really good. I have you been using this formula for years. These are just like you buy in the store excepted a better price. I’m not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue. Normal scents

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 17, 2021
kdmcgee22
1 out of 5 stars review

Dry itchy red patchy skin

I ran out of my Cetaphil cleanser. I bought some of this because a friend of mine in college swore by it. I rarely have pimples. I have some blackheads and whiteheads though. The first few days were OK. I have sensitive skin and I now have itchy red dry patches all over my face. It feels like sandpaper. My skin was not like this before. I have put tons of expensive creams on my face and nothing is helping.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no, we're so sorry to hear about your experience! We'd like to learn more and help however we can, so please give us a call at 1-800-582-4048 from 9am - 5:30pm ET, Monday through Friday. Talk soon!