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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 721-730 of 6,498 reviews
Jul 8, 2014
Annon
3 out of 5 stars review

Irritates skin

I have never thought my skin as being sensitive until I tried this product, My face and neck was red, itchy and dry and my skin type is considered to be oily. I would have to say though that I did see improvements by getting rid of some of my acne but the product is just too harsh.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical and we would like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear back from you.

Dec 15, 2014
ThatOneGirl16
3 out of 5 stars review

It helps but...

I have tried a lot of cleansers and cremes from high-end and drugstore but since i found this one it has helped me a lot with my acne but the only problem i have with it, is that it dries my skin really bad. Sometimes i can see my t zone peeling and flaky, it helps me with the acne but at the same times it dries my skin. Not sure if buying it again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hi, ThatOneGirl16. We would love to speak with you to learn more about your experience with our products. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to your call.

Jan 25, 2025
aaliyahk_23_9868
3 out of 5 stars review

The Neutrogena Oil-Free Acne Wash is an affordable

The Neutrogena Oil-Free Acne Wash is an effective and affordable cleanser, especially for oily and acne-prone skin. Its key ingredient, 2% salicylic acid, works to penetrate pores, remove excess oil, and prevent breakouts. The lightweight gel formula lathers well, leaving the skin feeling fresh and thoroughly clean. It’s gentle enough for daily use but may cause dryness for those with sensitive or combination skin, so it’s best paired with a hydrating moisturizer. This product also helps minimize blackheads and whiteheads over time, making it a great choice for maintaining clearer skin. While it may not suit everyone, it’s a solid, budget-friendly option for anyone looking to control mild to moderate acne. Works best for me!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 29, 2014
shai
1 out of 5 stars review

Oh No!

This is the only product i have ever used for acne that started a few months ago for the first time in my 32 yrs of life. My skin looked better on the first two days of usage but acne came back with vengence on the third day and my skin started looking dry and bruised! I have stopped using it now to let the skin heal but acne is many fold more than what it was before usage of this product

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you for your review, shai. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EDT. We look forward to hearing from you. Thank you!

Aug 6, 2021
Barb60
5 out of 5 stars review

Leaves my skin feeling good.

My husband and I have been using this acne wash for more then 5 years. It not only keeps our acne away, but leaves our skin soft and hydrated. Has a light unnoticeable scent, which my husband likes. It also removes my makeup perfectly. I highly recommend it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 28, 2014
CButtt
1 out of 5 stars review

Not for me

I have combo skin and I decided to use this during the summer since I have an oilier face in the summer. I used a pea size and it literally washed all the moisture off my face. My face was dried and it hurt when the wind blew it. I had to use a serum, face oil, and moisturizer and it still felt really dry. I also broke out from it and my face itched really badly the next morning after using it. I really doubt it was an allergic reaction if anyone was wondering, I just think the product didn't react well with my skin. (also weird since I don't have sensitive skin)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi CButtt. We are so sorry to hear that this happened while using our product. We would like to speak with you to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to hearing from you.

Oct 27, 2024
michelleooh
3 out of 5 stars review

Not the face wash for me

I tried Neutrogena Oil-Free Acne Wash with Salicylic Acid, and while it did help with breakouts, I wasn’t a fan of how it made my skin feel. After using it, I noticed significant dryness and flaking, which was really uncomfortable. It’s effective for acne, but the harshness on my skin is a downside for me. I wish it could provide clearer skin without the dryness. Overall, it’s decent, but I’m looking for something gentler.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Sep 21, 2024
sarahpar
5 out of 5 stars review

Actually Works

This is the only face wash my husband will use because it is the only one that works to control his acne and oil production. It can be a bit drying, although that is probably from the salicylic acid, but if paired with a good moisturizer, that is nothing to worry about.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 27, 2025
nazarabeauty_4373
5 out of 5 stars review

Neutrogena face wash

I’ve been using the Neutrogena Oil-Free Acne Wash for a few weeks now, and it’s made a noticeable difference in my skin. I have combination skin that’s prone to breakouts, and this cleanser manages to clean deeply without leaving my face feeling dry or tight. The salicylic acid works wonders for keeping acne at bay, and I’ve noticed fewer blemishes overall. What I love most is how refreshing it feels—it lathers nicely and rinses off easily, leaving my skin smooth and clean. It’s become a staple in my routine, and I’d recommend it to anyone struggling with acne-prone skin!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 29, 2014
Lara
2 out of 5 stars review

DRY DRY DRY!

I have been using this product for seven days. It has made my skin so dry and pealing...At first I thought that this the way its supposed to work, but after rereading the back of the product it clearly said "does not dry up skin" so I panicked! My face hurts, and its itchy, it even hurts to smile and open my mouth sometimes. I'm very disappointed with the product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361