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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 721-730 of 6,507 reviews
Sep 6, 2019
Reviewer name: Itsjustme
1 out of 5 stars
1 out of 5 stars review

Would not recommend!!!! Please read all reviews!

I bought this product 4 days ago and I used it one time. Seeing that it is #1 recommended I decided to try it to clear my face up. WORST MISTAKE EVER. The next day I noticed that my face was getting really dry and itchy. I had the worst reaction to this product and it make my face super red, dry, and flakey. I stopped using it right away and four days later my face is still super red and dry. The feeling is like having a face mask on that has hardened, but you can’t take it off. I wish I read the reviews before buying this product because I would have for sure not bought this face wash. If you are really considering it talk to a dermatologist first because this should be the last product recommended to use.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about this! We'd like to learn more about this. Give us a call at ​1-800-582-4048. We're available M-F 9am-5:30pm ET. We look forward to hearing from you!

Oct 14, 2013
Reviewer name: too beautiful
1 out of 5 stars
1 out of 5 stars review

too strong

I have had cystic acne all my life, and I even felt that this cleanser was too strong. I have used this only once and already find it too drying. Face felt tight for 24 hours after use. There was slight burning around my mouth, and tingling around forhead. In morning , skin still felt tight yet had a thick layer of oil on my forehead. My skin may be compensating for all the natural moisture that just got sucked out of it. I find most doctors ( probably all the one that recommend this product) don't have a clue what a women needs in skincare.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2013
Reviewer name: LongIslander1996
5 out of 5 stars
5 out of 5 stars review

IN LOVE WITH THIS PRODUCT!

I am absolutely in love with this product. Before this product I used many other gentle cleansers, but none of them seemed to help my acne. This cleanser makes my skin feel very clean, while helping get rid of my acne. I have mild acne, but whenever I get one my whole face breaks out. This does not dry out my skin in any way. My skin is left feeling extremely soft and refreshed. I highly recommend for people who have problem break outs. Especially for teens! Awesome product, I saw results within the first use of this product. I'm definitely repurchasing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 4, 2016
Reviewer name: OrtizD42
2 out of 5 stars
2 out of 5 stars review

Would not recommend

I bought this because of its great reviews, but it has done nothing but make my skin worse. It dries out my skin, it has caused more breakouts and leaves my skin feeling rough and uncomfortable. I need something that works Disappointed in this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We appreciate you reaching out to us. It surprised us to hear about your experience with our acne cleanser and would like to learn more. Please call us at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can follow up with you. Thank you! We look forward to your call.

Jun 12, 2019
Reviewer name: Littlebo14
2 out of 5 stars
2 out of 5 stars review

Mixed Emotions. Read until end!

Ok, I have mixed emotions on this product. I am a teen going through mild teen acne. I bought this product for my irritated red bumps on my skin. Good news: The bumps were immediately calmed after one day, and invisible by the next, but that's the only good news. Bad news: Once the bumps were gone, I still had mild whiteheads. The wash did absolutely nothing to them! I was SOOOOO disappointed! To be honest, they created MORE whiteheads! I washed my cheeks with the wash, hoping the so called "micro clear" technology would make sure I got no pimples on my cheeks from now on, since Neutrogena says the wash doesn't clog pores. 1 day later, 2 PIMPLES APPEARED THAT WERE NOT THERE BEFORE! I was so confused. This product also has given me an irritated rash on my jawline. Disappointed.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for letting us know! We're so sorry to hear you had a reaction to our acne wash. This definitely isn't something we'd expect, so we'd like to talk more with you. Please give us a call at ​1-800-582-4048. We're available M-F 9am-5:30pm ET. We look forward to speaking with you.

Mar 28, 2025
Reviewer name: ruchip14_233
4 out of 5 stars
4 out of 5 stars review

Cleanser changed my life

This cleanser has been a changed my life .The salicylic acid helps keep breakouts in check without over-drying, and it leaves my face feeling fresh, smooth and clean. Unlike some acne washes that strip the skin, this one is gentle yet effective, making it great for daily use.great value for price.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 23, 2024
Reviewer name: jhierneyb
5 out of 5 stars
5 out of 5 stars review

Neutrogena Oil-Free Acne Wash with Salicylic Acid

Neutrogena Oil-Free Acne Wash with Salicylic Acid is a skincare essential for anyone dealing with breakouts. Its gentle yet effective formula thoroughly cleanses the skin, removing dirt, oil, and impurities without over-drying. The inclusion of salicylic acid helps to unclog pores and prevent future breakouts, leaving the complexion clearer and smoother over time. Plus, its oil-free formulation is suitable for all skin types, including oily and sensitive skin. With consistent use, this acne wash is a game-changer for achieving a clearer, healthier complexion. Say goodbye to pesky breakouts and hello to radiant skin with Neutrogena Oil-Free Acne Wash!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 17, 2013
Reviewer name: kstout87
1 out of 5 stars
1 out of 5 stars review

my face is burning!!!

I recently started breaking out more than I ever had so being that neutrogna is so highly praised I decided I would try 5his acne wash. I haven't had it a week and my chin and areas around my lips feel as if they are on fire! My skin is so dry,red, and sore to touch that I cant even wash my face without grimacing. Eating has become a task as well since the area that is burnt is around my mouth!!! Needless to say I wont be using it anymore and I'm fearful to use any other neutrogena products!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 2, 2024
Reviewer name: rachelm977
5 out of 5 stars
5 out of 5 stars review

Highly Recommend

Neutrogena Oil-Free Acne Wash for sensitive skin is a fantastic product. The fragrance-free formula with 2% salicylic acid effectively targets acne without causing irritation. My skin feels clean and refreshed after each use. It's gentle yet powerful, making it a staple in my skincare routine. Highly recommend!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 18, 2015
Reviewer name: Caitlin M.
2 out of 5 stars
2 out of 5 stars review

It was an ok product

I was reccomended by a friend because I have semi-bad acne. This first week I tried it and it worked great, my mom could even see the difference. But I think it's now the 2nd or 3rd week and my face has totally broken out, I have been only using this product and the pomegranate moisturizer. I still have half the bottle left and all it does it break out by skin. :/

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello and thank you for taking the time to review our NEUTROGENA Oil-Free Acne Wash. We're sorry to hear that this product isn't working for you and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm ET Monday through Friday. We look forward to speaking with you.