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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 711-720 of 6,499 reviews
Feb 14, 2024
bellas220
2 out of 5 stars review

Neutrogena acne wash

Honestly I don’t like this product in less then 5 minutes I got a rash. Of course I don’t want to hurt the brands feelings but I don’t love This product. I really don’t like the formula ether and how it leaves my skin sticky. So that’s why I rate it 2 stars! Bye.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 3, 2023
shonangirl13
3 out of 5 stars review

Didn’t work

Tried many acne face washes and this one like many, fell into the “ok” category. Liked that it was unscented however, didn’t feel that my acne was getting any better. Being that it is a wash, doesn’t lather and personally didn’t feel refreshing after use.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 31, 2019
UserUnkown
3 out of 5 stars review

Caused redness..

I got this face wash seeing it was in the top products, I am not happy with the results. While it did clear my acne it caused a ton of redness, it would also make my skin tight. After drying my face would feel dry around my nose area and around my mouth. My skin also looked like I had been running for miles it was so red. I wish there was an acne wash that cleared acne but also didn’t cause redness. I might get the hydrating facial cleanser that is more gentle on the face. If you have sensitive oily skin with a little acne I wouldn’t recommend this, especially if you are out in the sun a lot playing sports

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Serivce

So sorry to hear about your experience with our Oil-Free Acne Wash! We'd love to learn more and help you out, so please give us a call at 1-800-582-4048. We're available from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon!

Aug 24, 2016
Lauren
5 out of 5 stars review

Works well for my skin

I've been struggling with acne for many years and I have very sensitive skin. I went to a dermatologist and she recommended Neutrogena's products to me. I was a little hesitant at first, but I gave this product a try and follow up with a toner and sensitive skin moisturizer. It really leaves my skin feeling clean and smooth. When I am consistent with this product, I barely have any breakouts. If you are frustrated with your sensitive acne prone skin, I recommend this product. But also find a trusted dermatologist to give you even more tips. :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 24, 2015
kristinaxo
1 out of 5 stars review

Don't use!!

I used this 5 days ago and my reaction is still not gone. I have little bumps around my chin and lower face. It feels like it's sunburnt a bit and itchy and red!! I can usually use anything as long as it doesn't have a strong scent but this was horrible. I hate how my skin feels now and it's no where near like it was before. :( Hopefully in time it will improve.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thanks for your review, kristinaxo. We'd like to speak with you over the phone to gather details about your experience since it is not a typical reaction to our product. Please call our consumer care center at 1-800-582-4048, Monday through Friday, 8AM to 8PM ET. We look forward to your call.

Jan 2, 2023
knishenar
4 out of 5 stars review

Like

I 💕 it me and my son he had black spot and bump on his face and Boby he had bad blackheads .he got better and it work I love it I buy it again and again I need some more..it a good product to had I recommend people to buy it love love it.love it I buy it it good for u and your kid so I recommend people to get it hope I get the product it work on my son went he where young and now he a man .teen use it to young lady and young man so go buy the product it good to remove make up and clean dirt off of Facebook get run out her get use need it young lady get this product I use it me and my son.i Hope I help someone get the product it so go get it please get it .I help u and help product people use it for longer as I have I was fun about it ad 3 year later I try it so I did me and my son.peoplego get it.so that all I need to say about the product get it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 12, 2023
caseys151
5 out of 5 stars review

Fantastic!

Neutrogena's Oil-Free Acne Wash with salicylic acid is a game-changer for anyone dealing with acne-prone skin. It effectively clears breakouts and keeps my skin feeling fresh without over-drying. It's become a staple in my skincare routine, and I've seen a noticeable improvement in my skin's clarity since using it. Highly recommended!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 16, 2018
YoureWelcomeInAdvance
2 out of 5 stars review

more dry than my dms

i just tried this product today & used it as soon as i got home. it seemed to work really well to take off the skin care products i had on, but my face was extremely dry and stiff after using it. i have tried their “morning burst” exfoliating cleanser as well and had the same result. i don’t know if it’s just my face being weird though lol. it also contains cocamidopropyl betaine which is derived from coconut oil soooo uhm wyd neutrogena???

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, thanks for taking the time to write a review. We definitely wouldn't expect this to happen while using our products. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048 when you have a chance. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Mar 7, 2018
danacw90
1 out of 5 stars review

There’s nothing gentle about this product

Do not buy this product! You’ve been warned! I’m actually very disappointed that Neutrogena would market this product as a “gentle” cleanser (haha!) At least call it what it is, a very abrasive cleansing agent. Unfortunately, I learned after the fact that sodium C14-16 olefin sulfonate can be very drying. Needless to say my face is on fire! Parts of my Facebook are swollen. My skin, which was once almost baby smooth is rough. I’m terrified that this product has done some lasting damage to my skin or will cause a massive outbreak due to the irritation. All of this after having used this produce for three days (shows you how potent the irritant is)! This product is a far, far cry from gentle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no! We’re so sorry to hear this and we fully understand your frustration regarding your experience with our Oil-Free Acne Wash. When you have a moment, please call us at 1-800-582-4048 between the hours of 9:00AM – 5:30 PM ET, Monday – Friday so we can learn more about what happened and see what we can do to help. We hope to hear back soon!

Nov 2, 2013
Grace9564
1 out of 5 stars review

Flaky, Red, Itchy and Dry Skin

This is the worst reaction to any product that I've ever had, after only four uses (the night of purchase, the following morning, that night and then this morning) I have had an allergic reaction. My skin is irritated, hot, flaky and itchy. I have to go to work tomorrow and am extremely worried about not only the reaction, but my skin. I don't know if I should seek medical advice or not.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361