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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 701-710 of 6,499 reviews
Oct 24, 2021
Tlbe
1 out of 5 stars review

Extremely dry, itchy, burning skin

I don't usually write reviews and try to be positive when I do but my face and neck are in so much pain after a couple uses. I used this same product when I was younger and trusted this brand and with acne issues still in middle age, I decided to try it again. This time has been pure misery. My face dried out so severely it's flaky, the irritation and redness is down my neck. I am constantly moisturizing with black seed oil and coconut oil but they can't even relieve the pain. I have even been using benadryl. On day 5 of severe discomfort. Possibly a bad batch or using bad ingredients? Either way throwing new bottle in trash and never using again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hey thanks for the review & bringing this to our attention! We’d really like to learn more about your experience with our acne wash as this isn’t what we’d expect. When you have a moment, please give us a call at 1-800-582-4048 (M-F 9-5:30PM ET). Thanks & hope to chat soon!

Mar 17, 2024
danielleb727
5 out of 5 stars review

Effective acne cleanser

If you’re struggling with acne this is a great basic cleanser with 2% salicylic acid. I use once daily at night along with a gentle cleanser in the am and it keeps my skin clear and free of breakouts. We recommend this cleanser all the time at my dermatology office.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 26, 2024
406love208
5 out of 5 stars review

Great for acne

I use several different Neutrogena products. This face wash does wonders for hormonal Acne and minor breakouts. It's great quality, affordable and long lasting. A little bit goes a long way. It's strong enough to alleviate your Acne but still pretty gentle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 28, 2022
_aniellesylvia
5 out of 5 stars review

Neutrogena

I really love the packaging of the product and the color. Neutrogena oil free face wash has been used for years in my family and everytime I come to travel I use this face wash and it really make my skin feel feel smooth and clean. It’s very gentle and great for people with absolutely sensitive skin. #Neutrogena ♥️

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 12, 2023
nishar19
1 out of 5 stars review

Broke me out

I really wanted to like this product but it dried out my skin and it made me break out. I recommend using something that does not have salicylic acid or is just gentle on the skin instead like the Cetaphil cleanser or the survey those never break me out and they do a really good job of removing all the make up. Neutrogena makes great products, but I think this one is a pass.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Mar 22, 2024
vickyt54
4 out of 5 stars review

Affordable and control breakout

My son is a pre-teenager and start to have a Lot of acne on his face. I have brought Neutrogena oil-free acne for him to wash his face. I also used it too for my daily face wash. It was an affordable to buy any store. As free using it, it’s helping my son’s face, it helps yo control the breakouts. Keep is face dry and clean.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 9, 2015
clear_face21
4 out of 5 stars review

Clear and happy

I have combination skin but more on the oily side. I have been battling with acne since I was 9 and I am currently 17. I've tried other products (proactive,clean and clear etc) but this face wash has worked the best. I use this every day along with the blackhead scrub. It gets my face clean and smooth. I haven't had a breakout in about 3 weeks now and I usually breakout every week.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 18, 2011
mild_acne_user
4 out of 5 stars review

Great acne wash

I started using this acne wash this week and within a couple days, I'm already seeing results. I have mild acne and occasionally white heads develop, and I've never found an acne wash that will clear pores and fully reduce my acne. I wash once in the morning and once before bed, and although this wash does dry out my skin, I simply apply a thin layer of moisturizer and I've found that that does the job. My skin is noticeably clearer and my break out is under control.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 29, 2022
dominiquep43
5 out of 5 stars review

Acne wash

Last year, I was at war. I had waged war against my adult acne that had decided to pop from the blues. I documented a bit of my journey by reviewing two products I hoped would help. Check out the review on the Black Face Mask and Bio Oil. To be honest those were just samples of the products I used with many having little to no effect. The bio-oil was actually a good product but over time my acne seemed resistant. However, I am glad to report that I won the war. Well, somewhat. If you have had any experience with adult acne you know it isn’t an easy thing to shake off completely. But the worst is surely behind me.a

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 26, 2018
haley
1 out of 5 stars review

RUINED MY FACE.... completely

This is absolutely the worst face wash i have ever used. I tried this in hopes to clear up my problem areas on my cheeks, and it did the EXACT opposite. Three times after using it, i got a RED RING round my face where i placed it. This product dried my face out so much that I am literally flaking, cant put any product on my skin without it BURNING and it made my acne worse. I got little white bumps everywhere. Feeling my face makes feels like bumpy dry road. I NEVER had sensitive skin until i started using this. DO NOT USE. This is so terrible i have to go to a dermatologist, nothing over the counter will fix how messed up this made my face. This should not be allowed to sell.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

We're very sorry to hear this and want to help. Please give us a call at 1-888-663-8876. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.