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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 701-710 of 6,498 reviews
Jan 29, 2020
anna25
1 out of 5 stars review

It’s not working

I bought this product a few days ago and it’s making my skin super dry and irritated and causing tiny pimples to pop up in those places. I have no idea what to do, my skin is pretty sensitive and I’ve tried numerous face washes but none of them seem to be helping.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Hi there! So sorry to hear about this, we expect much better from our Oil-Free Acne Wash. Give us a call at 1-800-582-4048, M-F, 9-5:30 PM ET with your reviewer ID and we'll be happy to find you a better fit. Talk to you soon!

Mar 5, 2023
louisd3
5 out of 5 stars review

My go-to face wash!

Been using it since the days of my teens. Trusted for many years and always will. I've tried many brands of face wash across the shelf, but nothing works for acne better than Neutrogena. They perfected the formula with this one. Visible results in days and the results remain as long as you continue using it. Works on acne quick!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 26, 2023
tientien0524
5 out of 5 stars review

Nice and strong clean for sensitive skin !

I love the product. I’m sensitive to everything and I finally found a face wash for my very sensitive skin. It is a very strong face wash so you will need a ton of moisture. Your skin will dry and peel if you don’t use it. Overall, it’s Good cleanser, it’ll wash away all your remaining makeup, leaves your face super squeaky clean!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 24, 2014
Bandana
1 out of 5 stars review

This product is a disaster

i used this product a week ago and got rashes all over my face. My skin was Inflamed and swollen for 3 days and then dried up completely. the entire skin is peeling off and extremely dry now. Surprisingly my skin was never sensitive and this product should not have affected it this bad-"purely going by the product warning". Now with so many similar reviews it makes me think as to why is this product still there in market. It is a complete disaster..would never ever recommend anyone to use this.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our face wash. This is something we would not expect and want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EST. We hope to hear from you soon.

Nov 15, 2011
1137
5 out of 5 stars review

Finally something that works!

I have combination skin that has always been prone to breakouts and feel like I have tried everything out there. Proactiv made my breakouts worse and nothing else has seemed to make my skin feel healthy until this. Since I began using this product a few months ago I have started to have clear skin (except for a few blemishes during that time of the month). I use this with the intensive daily moisturizer and light night cream and it works like a charm! I will never buy any other facial cleanser ever again!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 3, 2023
shonangirl13
3 out of 5 stars review

Didn’t work

Tried many acne face washes and this one like many, fell into the “ok” category. Liked that it was unscented however, didn’t feel that my acne was getting any better. Being that it is a wash, doesn’t lather and personally didn’t feel refreshing after use.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 27, 2024
michelleooh
3 out of 5 stars review

Not the face wash for me

I tried Neutrogena Oil-Free Acne Wash with Salicylic Acid, and while it did help with breakouts, I wasn’t a fan of how it made my skin feel. After using it, I noticed significant dryness and flaking, which was really uncomfortable. It’s effective for acne, but the harshness on my skin is a downside for me. I wish it could provide clearer skin without the dryness. Overall, it’s decent, but I’m looking for something gentler.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 1, 2021
wakeupmakeupbri
3 out of 5 stars review

This oil free acne wash is truly is an ok for me but such a great price! I actually don’t have oily skin though so maybe it would be better for oily skin, it was an accidental purchase for me but I still used every drop so I do recommend to acne and oily skin!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 18, 2015
Caitlin M.
2 out of 5 stars review

It was an ok product

I was reccomended by a friend because I have semi-bad acne. This first week I tried it and it worked great, my mom could even see the difference. But I think it's now the 2nd or 3rd week and my face has totally broken out, I have been only using this product and the pomegranate moisturizer. I still have half the bottle left and all it does it break out by skin. :/

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello and thank you for taking the time to review our NEUTROGENA Oil-Free Acne Wash. We're sorry to hear that this product isn't working for you and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm ET Monday through Friday. We look forward to speaking with you.

Aug 27, 2014
flightybird
5 out of 5 stars review

No more LAYERS of makeup for me!

I originally bought this face wash for my daughter, who has just begun experiencing her first blemishes. I started using it as my evening face wash about a week ago, and the difference i have noticed in my own skin is already INCREDIBLE. For the past few years, my skin has been the bane of my existence. Seriously. I was putting on layers of foundation and powder every morning (concealer, foundation, powder, foundation, powder - not kidding.) and I could still see the flaws in my skin. Now, my skin is still by no means perfect, but the improvement this product has made on my skin just absolutely blows me away. I've had no problems with the dryness that some people have mentioned, but of course, I do use it just before bed (and before putting on my night time facial moisturizer) so maybe that's why. I honestly don't get the complaints about the scent. It just smells like soap - just simple, and clean. No frou-frou stuff. This is definitely a product I will purchase again and continue to use to keep my face in good shape!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361