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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 691-700 of 6,507 reviews
Apr 6, 2019
Reviewer name: Cheyenne96
1 out of 5 stars
1 out of 5 stars review

My face broke out worse!

I bought this about 3 weeks ago started using it as directed it made my face feel tight, went to bed work up not long after with my face red and burning almost like it was wind chapped, I used it the second day thinking it's just a new face wash my skin isn't use to it yet. I was wrong. It made my acne was, white heads all over my chin and forehead, red. I have stopped using it and my face is still broke out within 5 days after.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We're sorry to hear that, Cheyenne! We'd love to learn more about your experience and see how we can help make this right. Please give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Mar 4, 2020
Reviewer name: Nikkik25
2 out of 5 stars
2 out of 5 stars review

Works but dries out your skin so badly.

I have very rarely dealt with my skin getting too dry so I was not worried to use this product. I LOVED it for two days my hormonal acne was drying up my skin was looking clearer after just two days I was so happy, until I woke up the third day and the skin around my lips cheeks and nose were dry and stinging. I tried chapstick and my morning moisturizer but the moisturizer just made my face sting more. Today Ive tried cactus water, honey, aloe, and now banana and my face still hurts. If your face is the least bit sensitive I would stay away from this. I did like it before it destroyed my moisture barrier and could maybe have tolerated to use it once or twice a week, but honestly I’m scared to use it now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you letting us know about this! We'd like to hear more about your experience with our cleanser. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jan 5, 2016
Reviewer name: January16
1 out of 5 stars
1 out of 5 stars review

Not happy

I normally use the neutrogena transparent facial bar without any problems, however, I decided to try the liquid as it seemed more convenient, just squirt and wash. I used it for 2 days, by the 3rd day I noticed my face felt really dry, kinda like a light sandpaper, its rough feeling and kinda feels like sunburn, especially around my eyes, jawline and my neck! This is odd as I have oily skin normally. I try to moisturize after I shower and wash my face, but whatever I put on stings...I didn't know my face to be so sensitive. I have since stopped using it for the past 2 days with my face still having the rough feeling to it, but the sunburnt feeling is gone. I think I will stick with the facial bar.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello January16! We wouldn't expect you to see dry skin while using our products, and we want to learn more. Please call our consumer care center at 1-800-582-4048, Monday through Friday, 8AM to 8PM ET. We look forward to your call, have a lovely day!

Feb 7, 2023
Reviewer name: asht15
5 out of 5 stars
5 out of 5 stars review

This will deep clean your soul

It does dry out your face, so I would advise lotion after but this will clear up anything you got going on, this soap keeps my anxiety acne away, this with a rotating brush head will make your crops bountiful and your face clean. I also use the body wash of this brand and it also works well

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Nov 28, 2014
Reviewer name: Jenna
1 out of 5 stars
1 out of 5 stars review

My Skin Broke Out Even WORSE

When i first used it it worked fine it cleaned it and got all the oil out. Thats a big deal because i have extra oily skin. But anyway, as soon as i hit that air my face cracks and peels and leaves it real nasty and dry. Then after a while it gave me acne and didn't take it away. This product is a shame no wonder its cheap. TAKE IT OFF THE SHELVES.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi Jenna, we're sorry to hear you've had this reaction to our product. It's not typical, and we'd like to learn more. Please give us a call at 1-800-582-4048, M-F 8am-8pm EST so we can talk. We look forward to hearing from you, Jenna!

Aug 23, 2022
Reviewer name: leslieke468
5 out of 5 stars
5 out of 5 stars review

Did more than I thought

I used this product to keep my skin clear. It seem to work very well as I had almost no breakouts. It was also suggested that I put a dot of it on my skin where it felt like a zit was going to come through. To my amazement, this totally worked! Since then I have used it on a few other spots and it has continued to keep the acne from coming and breaking through the skin and it dissolves completely. I think this would be a great product for anyone who has acne issues that are not severe

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 7, 2025
Reviewer name: angell940_6328
5 out of 5 stars
5 out of 5 stars review

Great for acne prone skin

Neutrogena Oil-Free Acne Face Wash is a reliable daily cleanser that helps reduce breakouts without over-drying the skin. It is very effective and helps clear pores, making it a great choice for my oily or acne-prone skin.it has a necessary fragrance which feels good after washing the face.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 1, 2023
Reviewer name: miah162
5 out of 5 stars
5 out of 5 stars review

5 STAR RATING ⭐️

I used to use this all the time back in middle school and high school it was amazing. It cleared my face up so quick. it leaves your face feeling fresh and cool. I definitely recommend this to anybody because it really does work wonders on how it works so fast. I also have very sensitive skin, so this is definitely a good one to go for. That's why I'm giving this five stars!! ⭐️⭐️⭐️⭐️⭐️

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello! We really appreciate you taking the time to review our product. We'd like to know more about your experience with it! Please give us a call at 1-800-582-4048. We're open Monday through Friday; 9am to 5:30pm EST. Can't wait to speak with you!

Apr 13, 2025
Reviewer name: olekisya_424
5 out of 5 stars
5 out of 5 stars review

Great product!

I recently started using the Neutrogena Oil-Free Acne Wash with Salicylic Acid after reading tons of positive reviews, and I have to say—it lives up to the hype. As someone with acne-prone, oily skin, I'm always on the lookout for cleansers that don't dry me out while still keeping breakouts at bay. This one strikes that balance. It gives a deep clean, removing excess oil and dirt without leaving my skin feeling stripped or tight. The 2% salicylic acid really helps with keeping my breakouts under control, and I noticed a reduction in redness and bumpiness within just a few days. It lathers nicely and has a refreshing, no-frills scent. I've paired it with my Black Radiance moisturizer, and together they're doing wonders for my skin. If you're dealing with acne or oily skin, I'd definitely recommend giving this wash a try—it's become a staple in my routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 9, 2012
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Not good for acne, but great for cleaning skin.

I used this product when my face was (for once) pretty clear. I noticed that my skin was softer and brighter. However, when I began getting breakouts, this cleanser did not do much about them. It took a solid week and a half before the zits were gone. This product smells great and gives your skin a good, clean feel, but it is probably not best for those with acne prone skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361