Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 681-690 of 6,499 reviews
Jul 3, 2024
michellea705
5 out of 5 stars review

Fresh and clean face every time .

I've been using Neutrogena for quite some time and it's never failed me . I have combination skin and this helped me control the poly parts on my face .My teenaged children have now asked me to buy this pump action cleanser to help keep their skin clear .

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 2, 2023
knishenar
4 out of 5 stars review

Like

I 💕 it me and my son he had black spot and bump on his face and Boby he had bad blackheads .he got better and it work I love it I buy it again and again I need some more..it a good product to had I recommend people to buy it love love it.love it I buy it it good for u and your kid so I recommend people to get it hope I get the product it work on my son went he where young and now he a man .teen use it to young lady and young man so go buy the product it good to remove make up and clean dirt off of Facebook get run out her get use need it young lady get this product I use it me and my son.i Hope I help someone get the product it so go get it please get it .I help u and help product people use it for longer as I have I was fun about it ad 3 year later I try it so I did me and my son.peoplego get it.so that all I need to say about the product get it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 13, 2020
AbbyJade
1 out of 5 stars review

Burnt my skin

This cleanser is VERY strong, so strong in fact it will remove the top layer of your skin. I’m not even kidding. A week has gone by and I am STILL suffering with the chemical burns and very dry skin. The skin around my eyes was so badly damaged it looked like I had two black eyes! And this lasted for about 4 days! >:/ my skin is very red and very sore, I can’t moisturise, I can’t even wear makeup to hide this mess because anything I put on my face absolutely BURNS!! I would not recommend this product to anyone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're extremely sorry to hear about your reaction to this cleanser, but we appreciate you letting us know! We'd love to learn more about your experience to see how we can help, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Mon-Fri. Talk to you soon!

Nov 23, 2018
Tai1
1 out of 5 stars review

Chemically burned me

Within 30 minutes of using this product, even after moisturizer, my face was extremely dry, burning, sensitive, and my skin was flaking off. For a week after, I had to apply a moisturizing mask and lemon balm daily. Please never buy this product, I have seen great reviews for it but it is not worth the risk of this pain. If you have sensitive skin, use Cetaphil. It works painlessly and never burns the face. Neutrogena has responded to reviews of this product, so they are aware that this burns many people, but instead of taking action all they do is leave a useless customer service line. Guess they are still making too much money off of this product to consider pulling it, at the expense of burning peoples skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to share your feedback with us. We're so sorry to hear you had this reaction after using our Oil-Free Acne Wash. We'd like to gather some more information and help to make this right. Once we have this information, we can share it with our safety team to help us continue to improve our products. When you have a moment, please give us a call at 1-800-582-4048. We're available Monday-Friday from 9a-5:30p ET. We hope to hear from you soon!

Oct 12, 2013
Amelia ford!
1 out of 5 stars review

DO NOT BUY!!!

I used this for less than one night, I woke up the next morning to find, my face double the size of the normal size, burning and itching this product is full of acid, it will burning your skin off and make it peel! The amount of bad reviews I seen is horrifying they shouldn't be selling it!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 26, 2013
Mishka588
5 out of 5 stars review

My face cleared up!

I love the oil-free acne wash. I used to have constant breakouts but my face completely cleared up after I started using this product. The best part is that the wash doesn't completely dry up my skin either! Truthfully, I do have to apply moisturizer in the winter - but it's kept my breakouts to a minimum.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 7, 2018
cnorwood
1 out of 5 stars review

ALLERGIC REACTION

I bought this product less than a week ago and used it 4 times before my skin started turning red, itchy, and bumpy. I wake up with my eyelids extremely swollen every morning and my skin burns throughout the day. This has been going on for 2 days and I’ve completely stopped using the product. I don’t typically have very sensitive skin to new products so this reaction is extreme for me. I’m not sure why this product is on the market when numerous people have had the same reaction!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 1, 2024
haleya95_9487
3 out of 5 stars review

Basic cleanser

I tried Neutrogena’s Oil-Free Acne Wash, and it’s okay. It does a decent job of cleansing my skin and keeping breakouts at bay. The formula feels refreshing, and it doesn’t leave my skin feeling too dry or tight. However, I didn’t notice a significant improvement in my acne after using it for a while. It’s not a miracle product, but it’s a solid option if you’re looking for a basic acne cleanser.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 9, 2013
swim luver
3 out of 5 stars review

drys skin!!!

I am a swimmer and I practically live in water. This dries my skin out but is good for acne with 10 % benzoyl peroxide spot treatment and non medicated lotion with spf at night I substitute the ultra gentle cleanser 4 this on cause it removes makeup . :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 14, 2013
joy13
4 out of 5 stars review

its okay

im not going to lie it does work! it makes my skin soft, clean, and clear! i wash my face with this stuff in the morning and before i go to bed. but sometimes my skin starts to burn, and dry my skin a little. but in general i do recommend it if you want clear skin fast!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361