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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 681-690 of 6,498 reviews
Nov 13, 2023
adrianl55
3 out of 5 stars review

Decent face wash for the price

I used this product when I was younger and it was a decent face wash. It did somewhat dry my skin out and the scent wasn’t great. The price was the best part of this product. If you’re a beginner in the skincare game this might be a good choice to begin with.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate you taking the time to let us know your feedback on this product! We'd like to gather some more information from you when you have a chance. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you!

Jan 23, 2024
mikaylag41
3 out of 5 stars review

It was not my fav but wasn’t to terribly bad

This product was kind of if-ie for me.the scent wasn’t great but wasn’t horrible.packaging was fine.price was ok.but I did feel that it made my skin a little dry and didn’t work great for me.all in all peoples skin are different so what works for you may not for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! We're so sorry to hear your experience was less than ideal. We'd love the opportunity to learn more. When you have some time, please give us a call at 1-800-582-4048, M-F from 9AM-5:30PM EST, along with your reviewer name. We look forward to hearing back from you soon.

Feb 25, 2014
fantabulous:-)
3 out of 5 stars review

It's an ok product.

After I wash my face with Neutrogena acne wash my face gets really dry. Normally it takes about 7 hours to become normal again without moisturizer, and I wash my face 2 times a day so when I get to school my face is all dried up. Although it does keep your face clear all day, but that's only if u was your face twice a day so if not you will most likely break out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 16, 2023
vannhid
5 out of 5 stars review

Good for treating body acne

I have body acne and this acne wash has helped me a lot in dealing with my skin problem at such an affordable price. To me, it almost fragrance-free. The product packaging is a pumping bottle, which makes it easy to get your product while keeping everything neat.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 25, 2021
Sydritch17
2 out of 5 stars review

Gave me a reaction.

Used this face wash three times after buying a two pack and the third time I used it my face broke out in a bunch of itchy little bumps and my skin feels like it’s burned. The first day I used it though it did make my skin feel better but now I’m stuck with itchy bumps and I can’t even use my moisturizer to help with the burning sensation.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, we're sorry to hear that this face wash didn't work well for your skin! We want to help, so when you can, please call us between Monday and Friday 9am-5:30pm ET at 1-800-582-4048. Looking forward to chatting with you!

Apr 21, 2023
nancyj88
3 out of 5 stars review

Good in a pinch

I feel like this is actually a good product when you just need something that’s effective. But I have sensitive skin and probably would not use it long-term. I like the smell and the color and that it has a nice pump bottle. I’m exploring other cleansers, but I always know I can fall back on this one.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear you're not able to use this long-term with your sensitive skin. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Oct 26, 2024
406love208
5 out of 5 stars review

Great for acne

I use several different Neutrogena products. This face wash does wonders for hormonal Acne and minor breakouts. It's great quality, affordable and long lasting. A little bit goes a long way. It's strong enough to alleviate your Acne but still pretty gentle.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2016
KKBell420
5 out of 5 stars review

It works, but I can't use it as directed.

This is the most powerful acne wash EVER. This stuff will completely remove any oil from your skin and clear it out, but the problem is, it's just too strong for daily use. I actually use the regular Neutrogena facial bar on a daily basis. If my skin begins to feel oily, then I'll step up to the Neutrogena "Deep Clean Facial Cleanser" and if necessary I'll also use that with the "Clear Pore Oil-Eliminating Astringent". Normally, that's enough, but if, and only if, that isn't enough, I'll use the "Oil-Free Acne Wash". I can only use this product maybe once or twice a week, and that will do the job, in conjunction with the other products. I could never use it twice a day as directed, but that doesn't mean it isn't a good product. I read some of the other reviews and I sympathize with those that may have developed a rash from this product. The first time I used it, the same thing happened to me from following the directions, but I did figure out how to use it, and it does have a permanent place in my normal skin regimen now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

Hi, KKBell420. Thank you for your review and for letting us know about your experience with our product. We'd like to gather some information about what happened and about the product you used since this is not typical. Please call our consumer care center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM ET. We're looking forward to speaking with you.

Aug 16, 2011
CavemanSkincareRegimen:)
1 out of 5 stars review

WORST FACE WASH EVER

I started using this product after I noticed clogged pores and acne on my face. The first month I used oil-free acne wash my face was ok, the pimples mostly went away and my clogged pores disappeared too. However, after that I started severely breaking out on my jawline. My nose became oilier and clogged. My skin became extremely dry and irritated, even after using lots of moisturizer and reducing usage of this product. I really dislike how the soapy feel of this product left a thin film on my skin and made it feel dry and tight. Dry skin does not mean clear skin. I will not be buying Neutrogena products again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 19, 2020
Ginger92
5 out of 5 stars review

Acne free!!!! :)

My boyfriend introduced me to this product a few years ago. Before this I tried proactive, home remedies and Dr prescriptions and nothing worked. My acne was disgusting, it would be lined up from my chin and cheekbones. There was always a new zit on my forehead or nose. I would always have whiteheads on my T zone and just oily as well. So when I tried this, it burned at first but I tried it again a few days later and it made my face feel dry and few days more of using it and my skin cleared up but then I had dry, tight skin situation. I thought “ok, dry skin is better than acne” LoL. I found it very useful if I use it every other day or just 3-4 times a week and I use it with a moisturizer, it works perfectly! So I AM VERY HAPPY!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We'd love to learn more about this! When you have a chance, give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET Monday through Friday. When you call, mention your username you used to leave this review. We hope to hear from you soon!