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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 671-680 of 6,498 reviews
Nov 17, 2014
Againstthisproduct
1 out of 5 stars review

Be very wary of this product

This face wash made me absolutely miserable. My skin instantly completely dried out and my face was covered in a red hot rash for about a week. I understand that a lot of people find this product works for them, but for the amount of people it causes genuine harm to, I really think it should be marketed differently. The only warning on it is against "sensitive skin" users. But my skin has NEVER been sensitive to any other product but this one. It is an incredibly harsh product that would be safer to be prescription only, at a doctor or dermatologist's recommendation.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 25, 2023
kymy
5 out of 5 stars review

One of my favorite acne cleansers!

I like anything with a lather, I just feel so much cleaner! This product. Dries up my oily skin and its oil fee for entire day. It leaves my face feeling tight and clean. It also removes my eye makeup w/o drying out the skin around my eyes .................

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thanks for your review. We would like to learn more about your experience. When you have some time, please call us at 1-800-582-4048 Monday to Friday (9AM - 5:30PM EST). We hope to chat soon!

Apr 1, 2015
Redface1
1 out of 5 stars review

Puffy eyes and dry burning skin

I bought this product as I usually buy a Tea Tree type product or spot preventing type product. I used for 2 days over the weekend and by Monday my right eye was swollen, and my skin was dry and painful, by Tuesday both eyes were swollen, day three after visiting Dr and taking antihistamines, the swelling in my eyes has reduced, but my skins is red and burning. I can't wear any make up and feel horrible, thanks for nothing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, Redface1. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!

Aug 13, 2014
catsareawesome
2 out of 5 stars review

FLAKING LIKE A TOASTER STRUDEL

The first week and a half of using it, my skin was clearing up quite nicely. However, after washing my face, it left it feeling quite taut, as if someone was pulling it at the edges. I told my grandmother, and we decided to go buy a moisturizer (Neutrogena). I wash my face every morning in night, and now I was applying moisturizer afterwards, every time. Four days later, my skin is VISIBLY dry. Now, just the other day, After washing my face and moisturizing in the morning, I went home, and my skin was FLAKING OFF. My skin has been visibly dry and flaky for the past three days or so! I know I need to wash my face, but, honestly, I'm scared to use it in fear of more dry skin, or even worsening what's already come up.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry to hear that this happened. We would like to speak with you directly to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to your call.

Jul 15, 2020
nr2003
4 out of 5 stars review

Best Acne Wash I've found

This is easily the best acne wash that I've found. I've been using it for two weeks and it has helped with my breakout and stopped new acne. I do concur that it will dry out your face- originally after just a couple days of use skin around my nose, mouth and eyes started peeling. But I stopped applying it there as I don't get acne there anyway, and that's not a problem anymore. Be careful with this stuff as it's powerful, but if nothing else works, this is definitely the best option. And the Sam's Club 2 pack is a great value too!

Helpful?6BX1SN339KCK13596802361
Oct 31, 2019
UserUnkown
3 out of 5 stars review

Caused redness..

I got this face wash seeing it was in the top products, I am not happy with the results. While it did clear my acne it caused a ton of redness, it would also make my skin tight. After drying my face would feel dry around my nose area and around my mouth. My skin also looked like I had been running for miles it was so red. I wish there was an acne wash that cleared acne but also didn’t cause redness. I might get the hydrating facial cleanser that is more gentle on the face. If you have sensitive oily skin with a little acne I wouldn’t recommend this, especially if you are out in the sun a lot playing sports

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Serivce

So sorry to hear about your experience with our Oil-Free Acne Wash! We'd love to learn more and help you out, so please give us a call at 1-800-582-4048. We're available from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon!

Feb 20, 2015
NYGirl0811
1 out of 5 stars review

bad reaction on my skin!

I was looking for a good face wash to use after sweaty workouts at the gym. I figured this product would be great to prevent me from oil buildup and break outs which tend to happen to my face after working out. The first day I used this wash (before bed), I noticed a tingling/ burning sensation on my face.I wrote it off thinking perhaps it was the tingling of the Sacilyc acid. BUT when i woke up I had red dry blotches in various spots on my face and eye lids! I washed my face again and immediately moisturized and my skin was left so sensitive and painful to the touch for the rest of the day. This is VERY disappointing since the face wash is practically unused but I don't think I can continue to use it. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We are very sorry to hear you're disappointed with our product, NYGirl0811. Your reaction is not typical of our product and we would like to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EST. We hope to hear from you.

Mar 9, 2023
sabrinam343
5 out of 5 stars review

hop all Neutrogena Neutrogena Oil-Free Salicylic A

Neutrogena Oil-Free Acne Wash is the #1 dermatologist recommended acne-fighting facial cleanser. This daily acne face wash contains 2% salicylic acid acne medication and is formulated to gently clean deep into pores for clearer skin and even helps treat acne before it emerges. Clinically proven MicroClear technology helps boost the delivery of acne medication to help clear up acne and blackheads, and even helps prevent future breakouts. The acne-fighting formula oil-free formula rinses clean without over-drying or irritating the skin. From the #1 dermatologist-recommended acne brand, Neutrogena Oil-Free Daily Acne Wash is suitable for use as part of a regular acne-prone skin care routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 10, 2024
aylinl18
3 out of 5 stars review

Very cute packaging and great scent.

I have tried it once and did not end up liking it. The packaging was cute and the scent was good. When I got the face wash the price was okay not too bad but I’m not sure about now. The ingredients in the wash did end up making my face break out so I did not end up using it again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear about your reaction to the product. We'd love to chat with you more about your experience, please give us a call at: 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Thank you!

Jan 25, 2018
gr8liz
1 out of 5 stars review

IRRITATING SKIN!!

I bought this acne wash and have tried it for 3 days and my skin is so itch and irritating. The first time I used it my skin felt kind of tingling and I thought ok maybe it's working clearing out my pours drying out my breakouts but today, day 3, my skin looks horrible. I look like a reptile, I guess I may be having an allergic reaction to this stuff. I only used this product on chin area where I have most of my breakouts. But for my this acne wash was no good, will be returning it the store where I purchased it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361