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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 661-670 of 6,507 reviews
Dec 2, 2017
Reviewer name: Hann6371
1 out of 5 stars
1 out of 5 stars review

SO MUCH NO!!!!

I bought this face was a few days ago. I wanted to branch out, and try something new. I always use face wash with Salicylic Acid, so I thought this would be great, especially because it's dermatologist recommended. Huge mistake. My face is in so much pain. I literally have BURNS on my face. Actual burns, and tiny blisters on my chin and forehead. I look like I got horrible sunburn. I am so upset. I hope this goes away soon.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Services

We appreciate you taking the time to let us know your feedback on this product! We'd like to gather some more information from you when you have a chance. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you!

Feb 18, 2024
Reviewer name: tianam56
5 out of 5 stars
5 out of 5 stars review

This product works better than any face wash I've tried

My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 20, 2012
Reviewer name: Gabbzandkenziesistas4eva
5 out of 5 stars
5 out of 5 stars review

They go away!!!!

We bought this product a couple days ago and it works wonders! My sisters and I have horrible acne and we used neutrogena and our pimples and zits went away! Ever since I hit puberty zits have become HORRIBLE!!! But thanks to this product, my skin is smoother, less pimples, and smells wonderful. If you notice more zits, it's just bringing out the ones you can't see and making them better....TRUST ME I LOVE THIS PRODUCT!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 3, 2023
Reviewer name: maryl152
4 out of 5 stars
4 out of 5 stars review

Keep acne away

The Neutrogena Oil-Free Acne Wash with Salicylic Acid is a solid choice for acne-prone skin. It effectively targets breakouts and helps to keep them in check. The oil-free formula is a plus, especially for those with combination or oily skin. While it does a good job, it's not a miracle worker, hence the four stars. It can be a tad drying if overused, so I'd recommend using it in moderation and following up with a good moisturizer. Overall, a reliable option in the battle against acne!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 4, 2020
Reviewer name: Nikkik25
2 out of 5 stars
2 out of 5 stars review

Works but dries out your skin so badly.

I have very rarely dealt with my skin getting too dry so I was not worried to use this product. I LOVED it for two days my hormonal acne was drying up my skin was looking clearer after just two days I was so happy, until I woke up the third day and the skin around my lips cheeks and nose were dry and stinging. I tried chapstick and my morning moisturizer but the moisturizer just made my face sting more. Today Ive tried cactus water, honey, aloe, and now banana and my face still hurts. If your face is the least bit sensitive I would stay away from this. I did like it before it destroyed my moisture barrier and could maybe have tolerated to use it once or twice a week, but honestly I’m scared to use it now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you letting us know about this! We'd like to hear more about your experience with our cleanser. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Dec 19, 2024
Reviewer name: mikkisworld_757
5 out of 5 stars
5 out of 5 stars review

Very effective, clean feeling!

This product works! It's very effective at keeping my face from getting and. I get a clean feeling every time I use it. It has a light, not over bearing scent which is a plus. It's made with Salicylic Acid which prevents future breakouts and clears up current breakouts. Highly recommend this product to anyone concerned about facial acne.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 16, 2013
Reviewer name: Jessie101
2 out of 5 stars
2 out of 5 stars review

Great at first but it sucked in the end.

I began to use this product and it was great and made my skin feel good. I only had a little bit if acne and it made it worse. It over dried my face and made my face burn. Now I'm using aveeno clear complexion foam and cream cleanser and if works great it starting to clear up my skin very well.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 31, 2014
Reviewer name: bunnylove
2 out of 5 stars
2 out of 5 stars review

Really Dry!

I bought this for my acne and herd good about this product. I started to use it and it completely dried my skin. It was irritating so i used lotion, since i have oily skin that lotion makes it oilier. Is there any other product that doesn't make my skin dry?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, Bunnylove. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EDT. We look forward to hearing from you. Thank you!

Jan 28, 2025
Reviewer name: anthoulad1_8248
5 out of 5 stars
5 out of 5 stars review

Clear skin forever!

I have been using this cleanser since I was a teenager. I have had clear skin my whole life to this product. It cleans out my pots and it truly gets the job done. After it may leave your skin a bit dry but when you pair it with your perfect moisturizer you are good to go!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 29, 2014
Reviewer name: Shipu
4 out of 5 stars
4 out of 5 stars review

My skin is glowing up and removed all acnes

Hi, This is the best face wash for those girls who are facing the acne problems and oily chik chik problem etc.... i have purchased this only last week and with in a week i saw a more much difference in my face and acne's are cleared also...skin are glowing up now my friends also complimented me. Now-days m looking more beautiful....so all thanks to this product and it's really effected in my skin. thanks ya..

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate all of your feedback! You mentioned that this product has made your skin glow, this goes beyond what the product is supposed to do. We would like to learn more about your experience and speak with you directly. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8PM EDT. We hope to hear back from you soon.