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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 661-670 of 6,498 reviews
Sep 3, 2012
Productreview!
1 out of 5 stars review

My skin started peeling and getting red !

I LOOK LIKE IM A RED CHERRY ! MY SKIN WAS PEELING OFF. SO EMBARRASSING. DO NOT BUY THIS. NEVER EVER BUY THIS. MY SKIN STARTED HAVING FLAKES. OMG I SWEAR ITS LIKE THE TERRIBLE DECISION TO BUY THIS PRODUCT . DO NOT AND IM WARNING YOU !!!!!!! DONT BUY THIS

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 3, 2023
megankathleenflahert
5 out of 5 stars review

It was made for me!

I started washing my face with Neutrogena Oil-Free Acne Wash in high school. Like every teenage girl I was trying everything I could find to keep pimples to a minimum. For me, the solution was this face wash. I used this formula exclusively for over a decade and I can say that "break outs" were never a problem. Also I have notoriously sensitive skin and so the formula is not harsh. Aside from a little dryness there was never any irritation. When I started using it I was in high school, I worked in a pizza kitchen, and I played soccer. So I had hormones, oil, and plenty of heat and sweat to combat. Not to mention all of the make up teenagers experiment with. Then into adulthood with greasy fast food, tons of stress, and hormonal fluxuations... I had occasional pimples but that would happen using any product. I'm much older now and my skincare needs have changed, but I will always favor this face wash. Just writing this review I can smell the light, clean fragrance and feel the thin, fluffy lather. It might be weird but I really do love this product!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 13, 2025
chaun40_2338
5 out of 5 stars review

Great product

I bought this for my son to use; he found it effective, and his acne has improved. He doesn't like the smell, but that's not a big deal. Also, the price seems high, but it's worth it, if you break it down over the time it's used, it's not that much since you only need to use a pea-sized amount each time. Oil-free, non-comedogenic, residue-free formula rinses clean to unclog pores and treat acne. Definitely, this is the most effective thing my son will never stop using.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2023
mariahr90
2 out of 5 stars review

Not for dry skin.

I got this product hoping that it would help my oily skin, although it did, it made my face completely DRY! So dry I had to get a moisturizer cream after I use it and it still wouldn’t be “not dry”. It’s okay for some, but for me, I won’t be purchasing this product again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're very sorry to hear that this has happened to you. We would like to learn more about your experience so we can best help you. If you could, please give us a call at 1-800-582-4048, Mon-Fri 9am to 5:30pm ET. When you reach one of our specialists, please provide them with your email address. We hope to hear from you soon!

Apr 30, 2021
chariss20
5 out of 5 stars review

I you this every morning and night. Super gentle on your skin and definitely helps clear up acne. I’ve been using this for about five years now and has worked perfect ever since. I think that it is a wonderful product for a great price. You can also get an off brand one and it still works so well.Neutrogena Oil Free Acne Wash My face is so much cleaner and clear since using this! 

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 4, 2021
Memp
3 out of 5 stars review

Irritated

I can’t say that the product is bad. But, since I started using it my skin has become more sensitive, and it’s been SUPER DRY and IRRITATED! I have red spots that burns!!!! I don’t know if it’s part of the treatment or the ingredients are to strong. I have been using it since may and today I had to stop using it because I can’t handle the pain on some parts of my skin! I saw improvements but my face is TOO dry and burned

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, that definitely isn't something we'd expect to happen from using the face wash. We want to help, please call us at 1-800-582-4048 from 9AM-5:30PM ET Mon-Fri so we can learn more about your experience. We can't wait to chat with you!

Nov 5, 2024
chikamnariou
5 out of 5 stars review

This is a very solid product and definitely worth trying to see if it works for you.

I really enjoy this product. I’ve used it a lot in the past and I can always feel it working. It’s not harsh or hard on my skin and I appreciate that because I have sensitive skin. The smell is not super strong and it has a fresh scent to it. The ingredients are not super harsh and are relatively mild. It’s definitely a product I would recommend.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 16, 2016
cleanface
5 out of 5 stars review

Best Cleanser for my Papule/Pustule Acne

I suffered from papule and pustule acne for so long, not to mention oily skin but this face wash took care of all of that! I did suffer from redness in the beginning but my skin was getting used to the product! I love this face wash and the smell is addicting! My skin can get dry but after using my moisturizer everything is A okay! I love this wash so much and will continue to use this face wash happily!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review of our product. We would like to learn more about your experience. If you could, please call our consumer care center at 1-800-582-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Nov 24, 2016
Jre53738
1 out of 5 stars review

Product dries out skin terribly!

I used this product 4 times, and it only got worse with each use. It made my skin dry and my face felt so tight and uncomfortable. My skin was red and inflamed. It also burned a little and made my face itchy. It still did not feel much better after using moisturizer. Will not be using this product again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello, Jre53738! What you've described is definitely not a typical reaction to our products. We'd like to learn more about the specific product you used, as well as your experience overall. Please give us a call at 1-800-582-4048, Monday through Friday, 9AM to 7PM ET. We hope to hear from you soon!

Feb 9, 2021
Green113
1 out of 5 stars review

I have dry skin and chemical burns

I bought this 2 days ago and used it twice. After the first use my face felt a little dry but nothing bad, but I used it before I went to bed and woke up with my face swollen and dry. This was especially bad at my eyes, they are now so dark and swollen and dry that I look 20 years older. Even with that my skin burns and itches. I have no clue what to do next but I will not use this product again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We wouldn't expect you to experience such a terrible reaction while using our Oil Free Acne Wash, we hope you feel better! We want to learn more about your experience. When you have the time, please give us a call at 1-800-582-4048. We're available M-F 9am-5:30pm ET. When you reach our phone reps, please share your reviewer ID with them.