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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 641-650 of 6,499 reviews
Jan 18, 2024
catherineskim
4 out of 5 stars review

Great cleanser

Great cleanser. I used it all up and am willing to repurchase. For someone who has oily and acne-probes skin, this product is great. It doesn’t leave your skin feeling stripped and dry afterwards and it does a great job in removing all the sweat and oils off my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 11, 2023
carriec127
3 out of 5 stars review

Not my favorite

This face wash is "fine". It is definitely not something I'll repurchase, as it just didn't work for my skin. I've always had oily skin that is prone to breakouts, but the older I get, the more dryness and fine lines I see. This didn't break me out, but it left an uncomfortable, tight, dried out feeling on my skin. My face felt stripped of it's moisture and I found myself slathering on more moisturizer to combat the "dryness". I love salicylic acid products, but this one's not for me!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! We're sorry to hear this and would love to learn more! Whenever you have a moment, please call us at 1-800-582-4048. We're open Monday-Friday 9:00am-5:30pm EST. We hope to hear back soon!

Oct 3, 2018
Samantha18
1 out of 5 stars review

Allergic reaction

I bought this product a couple of days ago and the first night I didn’t see a difference the second night I was breaking out the third night my fave broke out completely I woke up this morning and my face is completely HAVING A ALLERGIC REACTION, my face before using this product was smooth and great now my face has rash bumps and red and dry my Facebook has never been like this before every time I touch my face it burns and hurts so bad, I try to apply cream on my face for the dryness and I am not able to, my skin is so dry it is starting to bleed, I am not pleased with this product. I am not sure what y’all are doing to the chemicals y’all are using but this is HORRIBLE!! My face has never gotten like this, I am crying from the pain I have, I work at a beauty store and how am I supposed to show up to work with swollen red skin. This is not okay at all!!!!!! For my family to say what happened to my face is unacceptable everyone has notice how mad this reaction is!!!! If I could give this 0 stars I would!!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We appreciate you giving our max strength acne cleanser a try, Samantha18, but sorry to hear about your results! We'd like the chance to see how we can make up for your experience and get you set up with an alternative product. When you have some time, go ahead and give us a call at 1-800-582-4048, Monday - Friday, from 9am to 5:30pm ET. Thank you!

Nov 2, 2013
Grace9564
1 out of 5 stars review

Flaky, Red, Itchy and Dry Skin

This is the worst reaction to any product that I've ever had, after only four uses (the night of purchase, the following morning, that night and then this morning) I have had an allergic reaction. My skin is irritated, hot, flaky and itchy. I have to go to work tomorrow and am extremely worried about not only the reaction, but my skin. I don't know if I should seek medical advice or not.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 30, 2025
musicluvameg_510
3 out of 5 stars review

Try it if you have acne!

I used to have really bad back acne when I turned 30 cuz my hormones got really messed up. I tried all the different Neutrogena acne products and I feel like they helped some. It didn't get rid of all the acne though. The scent isn't bad and it's not super expensive. The packaging is standard, nothing special. I don't like using chemicals since I've had so many medical problems so I don't use this anymore. Luckily, I also don't need it anymore either. If you have acne and don't care about chemicals, give it a try.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 30, 2021
chariss20
5 out of 5 stars review

I you this every morning and night. Super gentle on your skin and definitely helps clear up acne. I’ve been using this for about five years now and has worked perfect ever since. I think that it is a wonderful product for a great price. You can also get an off brand one and it still works so well.Neutrogena Oil Free Acne Wash My face is so much cleaner and clear since using this! 

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 11, 2013
Blue8454
4 out of 5 stars review

Great!

It's a great product. Althought it has slow results when it comes to removing acne, it does help greatly with oily skin. It makes my skin dry but there's nothing that a little moisturizer can't do! I have extremely oily skin and I'm happy that it dries it up. The smell isn't overpowering but it still smells good and very refreshing, especially in the morning.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 25, 2015
Sarah_J13
1 out of 5 stars review

AWFUL REACTION! skin is so sore

bought this to clear up my skin, woke up the next morning and my face was swollen, blotchy and extremely sore. Now currently on anti-inflammatory medication to sort it out. I would never recommend this product to anyone, I am so disappointment in this and i just hope my face swelling and the soreness goes down in the next day or so. DO NOT BUY IF SENSITIVE SKIN.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical and we want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

Dec 29, 2013
Rel123
2 out of 5 stars review

WORST I HAVE EVER USED

It makes my face dry and causes me to get dry skin around my lips and below my eyes, and on my chin. It burns my face and my face looks terrible. It hurts when i smile and gives me wrinkles under my eyes. I cant even move my face. It doesn't bother my mom's face but mine. THIS PRODUCT SUCKS.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 12, 2022
ryinb
5 out of 5 stars review

Consistently Clear Skin

I love this product!!! With consistent use, I have noticed clearer skin and less random and big breakouts. It is gentle enough for me to use every night, but I do use a gentle cleanser in the A.M. Tip - I have noticed a big difference when I massage my cleanser into my face for a full minute, especial when there are active ingredients.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361