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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Feb 19, 2024
luciannaw
5 out of 5 stars review

Very strong and needs moisturizer after

This is one of the strongest oil free salicylic acid facial washes that I have ever used. If your facial skin is prone to dryness definitely you would need to use this less times during the week and also a few minutes after using it you would need to add moisturizer because it is very strong. One time I used this days and days after one another and my skin got so dry it actually started peeling for a week or so and it was so embarrassing. I didn't realize this product had dried my face out so much since I was using it so frequently. However this facial wash definitely makes it hard to get breakouts.

Review from influenster.com
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reply from Customer Service

We're sorry to hear this. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Apr 8, 2013
Aly1515
1 out of 5 stars review

Awful Facial Reaction to this Product

I have never had a reaction to anything in my life. No foods, makeup, cleansers, or allergies have made me break. Until now, that is. I purchased a few Neutrogena products a couple days ago just to try something new to remove my makeup. I always thought Neutrogena was suppose to be a really good brand for facial products. I used the Oil-Free cleanser the first night of purchase, and then the second. When I woke up on the third morning my face had to bright red spots on the sides of my nose. I thought I possibly got a sunburn the day before, but knew I hadn't been in the sun long enough. After brushing it off later that day lines along both jaw lines started to appear full of tiny dots resembling tiny pimples. Since I rarely ever get acne, zits, or pimples I was very confused and alarmed. My face started to become extremely dry and now it is even peeling a bit. After returning both of the Neutrogena products I had purchased, I am trying to get rid of these awful pimple like things on my face that has clustered together in multiple areas. I am guessing it is some sort of reaction to this products. It is now starting to itch and burn. I pray to God that it doesn't get any worse, because it is already painful and awful looking. Please be careful when using this product!

Review from neutrogena.com
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Feb 2, 2011
Beautiful Girl
4 out of 5 stars review

LoVe It!!

I like it..it washes well and leaves my skin feeling clean. The only downfall I've had is it drys my skin out so even though I am pimple free my skin still feels rough because of the dry skin. I backed down washing my face with it once a day and at night time putting mosturizer on. I love it!!! 3

Review from neutrogena.com
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Mar 29, 2011
Jazmin
5 out of 5 stars review

Best Acne Wash! I love it!

I'm 17 & I have a lot to deal with already- school, boys, friends, etc.- the last thing I needed was acne! I recently started developing more and more acne and it really made me self conscious. I've tried other popular acne washes and they didn't work for me. Then, I saw all of the commercials for the best #1 dermatologist recommended acne wash and I decided to give it a try. So far,I love it. My acne disappeared on some parts of my face within days. My friends noticed a difference right away. I love the way the cleanser feels and I actually look forward to washing my face every morning now. I have gained so much confidence with my face looking like it did when I was younger!

Review from neutrogena.com
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Mar 5, 2023
louisd3
5 out of 5 stars review

My go-to face wash!

Been using it since the days of my teens. Trusted for many years and always will. I've tried many brands of face wash across the shelf, but nothing works for acne better than Neutrogena. They perfected the formula with this one. Visible results in days and the results remain as long as you continue using it. Works on acne quick!

Review from influenster.com
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Jan 26, 2017
Jordan27
5 out of 5 stars review

Best Cleanser I've Found

I've struggled with acne all my life and have tried almost every cleanser out there. This is the only one that I've noticed a difference with in clearing my skin and also making it less oily. It's gentle enough for daily use and doesn't dry my skin out. Awesome formula!

Review from neutrogena.com
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Apr 3, 2024
azuro_24
5 out of 5 stars review

Oil-Free Acne Wash | Neutrogena

The Oil-Free Acne Wash cleanser has salicylic acid, this ingredient helps to clean and exfoliate the skin, reduces and controls acne from the first uses, ideal for oiyl or mixed skin. 🍊🔶 • Facial cleansing is the first step to have healthy skin • El limpiador Oil-Free Acne Wash tiene ácido salicilico, este ingrediente ayuda a limpiar y exfoliar la piel, reduce y controla el acne desde los primeros usos, ideal para pieles grasas o mixtas. 🍊🔶 • La limpieza facial es el primer paso para lucir una piel sana •

Review from influenster.com
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Aug 8, 2024
masont
1 out of 5 stars review

Doesn’t work for me

I kept seeing and hearing great things about this cleanser, and by my math it would be cheaper than what I was currently using. After a couple months though it became very obvious that I needed to go back to what I had before, or something similar. My skin gradually got a lot worse, and I made the mistake of thinking I did something else wrong, like using a towel that was washed in a different detergent than I'm used to, and it just got terrible. What I realize now is that the active ingredient in this is salicylic acid, but of course you're instructed to rinse this off when you're done. What I used before this was a wipe with salicylic acid, that you did not rinse away, but instead left to dry on your skin. For my specific body chemistry/skin type leaving it on and not rinsing it away works better. I can easily see how someone with more sensitive skin might not be able to tolerate the acid left on the skin by the wipe, and therefor this product would be better for them. That's why I'm not saying Neutrogena is a bad brand, or that it doesn't work, just that it doesn't work for me. I have pretty oily skin, almost greasy, but still pretty sensitive, if this sounds like you, I'll tell you I've had the most success so far using YesTo tomatoes charcoal bar soap and the same brand wipes (red pack/white wipes, NOT black pack/charcoal wipes). Also 100% pure fractionated coconut oil (MCT) is a simple and amazing moisturizer that doesn't make my skin feel nasty on the rare occasion that my skin gets dry (the charcoal bar soap I mentioned earlier can dry the skin a bit and make it itchy too) Good luck out there, I truly hope you find the product(s) that eliminate your acne and allow you to live blemish free.

Review from influenster.com
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reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Oct 23, 2017
Lion242
5 out of 5 stars review

This product works better than any face wash I’ve

My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.

Review from neutrogena.com
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Oct 22, 2024
jault7876
5 out of 5 stars review

The Old Standby

I have been using this brand for years, super effective cleanser. The scent is pretty average but you don’t want anything strong on your face. The texture is nice and smooth and the price is super affordable. Packaging has always been the same, nozzle hasn’t changed. Why adjust a good thing?

Review from influenster.com
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