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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 631-640 of 6,507 reviews
Jul 10, 2012
Reviewer name: Praktico1
5 out of 5 stars
5 out of 5 stars review

Pimples? Where?

Whenever I break out, it's not horrid, but it's noticeable. As soon as I see an abundant amount of acne on my face, I use this acne wash in the shower. When I get out of the shower, my acne is dramatically reduced. It feels like a brand new face! However occasionally, my skin will feel a tad dry after using this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 21, 2022
Reviewer name: wolfg
3 out of 5 stars
3 out of 5 stars review

Review

I do like that this product helped clear up my acne. It's also made my face feel dewy and soft. I wish I would have know that a little goes a long way. You don't need a lot. I use like a quarter size and it helped it just left a lot of soap on my face. I recommend a nickel size amount.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 23, 2023
Reviewer name: louscluez
5 out of 5 stars
5 out of 5 stars review

finally cleared my face up!

cleared my face up in a little kess than a couple of weeks. obviously with using it consistently but i finally found something that works!! not a very strong smell so good for sensitive skin, good price and the packaging is rather aesthetically pleasing if that matters :-)

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 2, 2022
Reviewer name: Zainabb
1 out of 5 stars
1 out of 5 stars review

I REGRET EVERYTHING

So this was my first time buying their face wash, I've used other stuff before but nothing quite like this. I have a recurring acne problem and I thought this would help me when all else failed. Well, I was wrong. The first time I used it, my skin felt squeaky clean and tight and I thought to myself: "This might just work." However, within two days, my skin turned into a COMPLETE MESS. I broke out around the mouth, chin and jaw and I NEVER break out so close to my lips. My skin peeled off, especially around my nose, eyes and temples. My eyes can barely open from how tight the skin is. And this is with just 4 WASHES. My skin has never felt this bad, not even from tret or any other acne meds. I am in pain, discomfort and even more self-conscious than before. Even moisturizer and vaseline won't work. I don't know what to do now. Thanks, Neutrogena. I am never buying again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you so much for bringing this to our attention! When you have a chance, we'd love to speak with you directly. Our team is available at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope you feel better, and we hope to chat with you soon.

Sep 5, 2013
Reviewer name: sdaare919
1 out of 5 stars
1 out of 5 stars review

My face felt like it was on fire!

I bought this product and used it for only 2 1/2 days. I woke up one morning and my face felt like it was on fire!! It was hot, red, and burned!! Even made my eyes red and burn. ( I never got the product in my eyes) Also it dried out my face so bad that I have to use lotion multiple times a day! Which I am sure has clogged my pores worse then when I started using this product!! Now I am stuck with almost a full bottle of wash and I can't do anything with it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2024
Reviewer name: francophilia
5 out of 5 stars
5 out of 5 stars review

Neutrogena's Oil-Free Acne Wash with Salicylic Acid offers an effective and gentle solution for acne-prone skin, cleansing without dryness, and reducing blemishes over time, making it a convenient choice for clearer, smoother skin.

Neutrogena's Oil-Free Acne Wash with Salicylic Acid is a standout solution for those battling acne. Its oil-free formula effectively cleanses the skin without causing dryness or irritation, making it suitable for daily use. The inclusion of salicylic acid helps to combat breakouts and reduce the appearance of blemishes over time. The gentle yet powerful formula, combined with its widespread availability, makes it a convenient and reliable choice for anyone seeking clearer, smoother skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 2, 2012
Reviewer name: ohwellheythere
1 out of 5 stars
1 out of 5 stars review

Not for sensitive or dry skin users

I have sensitive and dry skin and decided to use this because it looked simple and that it would work as an everyday cleanser (No bad acne treatment). I used it and my face tighten up and i could barely even talk! it felt horrible on my face, and didn't feel like it was even cleaning. I would definitely not recommend this for sensitive or dry skin users.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 4, 2016
Reviewer name: OrtizD42
2 out of 5 stars
2 out of 5 stars review

Would not recommend

I bought this because of its great reviews, but it has done nothing but make my skin worse. It dries out my skin, it has caused more breakouts and leaves my skin feeling rough and uncomfortable. I need something that works Disappointed in this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We appreciate you reaching out to us. It surprised us to hear about your experience with our acne cleanser and would like to learn more. Please call us at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can follow up with you. Thank you! We look forward to your call.

Aug 8, 2024
Reviewer name: farukb1
5 out of 5 stars
5 out of 5 stars review

Good for the cost

I've been using Neutrogena Oil-Free Acne Wash for a while now, and here's my take on it. It's a solid choice if you're dealing with acne. The salicylic acid really helps to clear out my pores and reduce inflammation. I like that it's oil-free because it doesn't add extra grease to my skin. That said, it can be a bit drying, so if you have sensitive skin or are using other acne treatments, it might be worth testing on a small area first. Overall, it's affordable and does a good job for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 12, 2025
Reviewer name: missy194_9545
2 out of 5 stars
2 out of 5 stars review

Too harsh

I really wanted to like the Neutrogena Oil-Free Acne Wash with Salicylic Acid, but it just didn't work well for my skin. While it does contain 2% salicylic acid to target acne, the formula ended up being way too harsh. Instead of clearing my breakouts gently, it stripped my skin and left it feeling dry, tight, and almost “fried out.”After a few days of use, my face looked more irritated than before, and I noticed extra redness and flakiness. It might work for people with very oily skin, but for me it was far too strong to use daily.The only positives are that it's affordable and easy to find, but the results didn't match the claims. If your skin is on the sensitive side, I'd recommend skipping this one and going for something more gentle, like CeraVe.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361