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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 591-600 of 6,498 reviews
Oct 17, 2020
Amanda30
1 out of 5 stars review

Face Burned after use

I got it thinking it wouldn't be too harsh on my skin but sadly I was mistaken. After two uses my skin was very irritated and hurt. It seemed to bother the skin around my lips the most. I was really hoping this would work for me but it is what it is lesson learned.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear this. Give us a call at 1-800-582-4048 Mon - Fri from 9 AM to 5:30 PM EST, and mention your reviewer ID or email, so we can learn more about your experience. We look forward to speaking with you.

Dec 13, 2022
monicas317
5 out of 5 stars review

Great for Teens

My mom taught me as a young child to use this stuff, same thing as the bar kind yes. I used this face wash most of my teenage years and this is a great product. I say this is perfect for teenagers since their bodies are changing as well as their skin, this is a great acne reducer and removes impurities from the day easily !! This is still a favorite in my book and cleans the skin extremely well !!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 18, 2024
alexg431d_8250
2 out of 5 stars review

Not Suitable for Sensitive Skin

I had high hopes for the Neutrogena Oil-Free Acne Wash, but it proved to be a harsh disappointment for my sensitive skin. The formula left my skin feeling stripped and uncomfortably dry, contrary to its "oil-free" claim. The overpowering fragrance caused redness and a burning sensation. Instead of improvement, my acne worsened, leading me to believe the product's aggressive formula is unsuitable for those with sensitive skin. I won't be continuing use and will be seeking a gentler alternative.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we're sorry to hear about your experience with our product. We would like to follow up with you. When you have a moment, please give us a call at 1-800-582-4048 Monday - Friday 9 AM–5:30 PM. Thank you, and we look forward to hearing from you soon.

Apr 23, 2023
bryleel1
1 out of 5 stars review

NEUTROGENA

Personally this isn’t the product for me. It may work for others but not specifically me. I used it day and night for awhile and I didn’t see any new results. My face felt the same and looked the same and I continued to get acne even after using this product. I did get rid of this product that is why I can not take a picture.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 14, 2024
michelle39
3 out of 5 stars review

Over drys skin out.

I was disappointed with my Neutrogena Oil-Free Acne Wash With Salicylic Acid. It . made my skin really dry and flaky. I like that the package was easy to open,close, and doesn't take up a lot of space. This product is very affordable so everyone can afford it. I like that it doesn't have a overpowering smell like most brands have

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Apr 6, 2025
dollf1_8297
5 out of 5 stars review

Clean and Refresh Skin

I am loving the New Formula of Neutrogena Oil-Free Acne Wash! It’s mild, gentle on skin. It’sFragrance Free. The signature bottle pump packaging has generous amount of cleanser. This cleanser is my all time favourite especially during summer sweaty days- it refresh and cleanse instantly!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
emilyz83
3 out of 5 stars review

Fragrance is counter-productive

Fragrance is counter-productive. This is a derm tested brand and fragrance is a know irritant esp to those with acne problems (the ones who’d be using this product) so i really did not like that they added fragrance to this. It’s an unnec. filler. The fragrance is also pretty bad — at that. If you’re gonna use an unnec. / counterproductive ingredient at least have it smell decent! I wouldn’t reccomend it to anyone— there are far better products with SA from cetaphil, Cera-ve etc.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Apr 19, 2023
tashaw54
5 out of 5 stars review

Best acne wash!

I love this wash because it makes your face feel very clean and it cleared my acne up when my face would break out. I also used this wash to take off my makeup in the shower. It’s Best if you use it twice a day, once in the mornings and in the evenings.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 13, 2023
miaria315
3 out of 5 stars review

Not so bad

It’s been a long time since I’ve used this and I no longer do. However, there was a time I used it often when I had bad acne. It was drying for my face but of course that is expected. If you need a simple face wash on a budget for acne this could be okay .

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! Thanks for sharing with us. However, we’d like to learn more about this experience. Please call us at 1-800-582-4048, Monday – Friday from 9am to 5:30pm ET. Thank you!

Jan 15, 2021
marianinel
2 out of 5 stars review

Dried my skin out so bad!

I bought this about a week ago and it helped with my breakouts some. I noticed I didn’t get as many whiteheads as I usually do. BUT, after about 3 days I noticed my face was extremely dry especially around my eyes and mouth area. The skin around my mouth has been flaking. I’ve been moisturizing my entire face but every lotion I have tried so far makes it burn and has been painful.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi, there! We're sorry to hear this. We care about your experience and want to learn more. Please give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm ET and share your Reviewer ID with the beauty expert. Hope to talk soon!