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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 581-590 of 6,498 reviews
Mar 8, 2023
destinys154
5 out of 5 stars review

Need

This has been my go it product for a while I love the feeling and the out come of this product I recommend using this it's amazing and I would actually love to use this more and my daily routine it's just that good I'm obsessed with make up and beauty products and would love to get more !!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 30, 2022
abigailb149
5 out of 5 stars review

No acne!! Ever!

My face is either really oily or really dry no in between this you can use either way I think when your finished it leaves a nice silky soft glow I don't think I'll ever stop using this one my 2 teenage boys also use it they have a day and night time

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 3, 2024
anastassia
5 out of 5 stars review

Stuck with me through all my life

There's a reason why this product has been around for decades!! This tried and true face wash was with me through the years of super acne teen skin covered in powdery cakey makeup in highschool, through extra long nights filled with dancing, sweat and tons of night club partying in college, through years of heartbreak while dating, was there to wash off my wedding day makeup, was there after being covered in baby drool from smooches from my babies.. this product has been with me through all of life and it still remains the best face wash and acne fighter!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 4, 2021
JenMar4
1 out of 5 stars review

My face is burning!

I wish I read all of the horrible reviews before I bought this face wash. I have used other salicylic acid face washes for years, but I have been breaking out from wearing a mask and my usual face wash wasn’t helping, so I decided to try a new one. Well after only using this face wash 3 times, my face feels tight, is burning, and super itchy. I haven’t used it in almost 24 hours and now I’m icing my face because my cheeks are swelling! I have NEVER had a reaction like this with any other product. I do not recommend this to anyone. I threw mine away!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi JenMar4, thanks for trying our acne wash and SO sorry to hear you had that reaction. It's not the norm and we'd like to learn more. Please call us at 1-800-582-4048 between 9:00am-5:30pm ET, M-F, and mention your Review ID so one of our specialists can help you out. Thanks!

Oct 12, 2019
Anonymous
1 out of 5 stars review

Skin Breaking out in painful hives

I bought this product a few days ago broke my skin out in hives itchy bumps all over my face. My skin is so dry it hurts to move my cheeks around. worst product I’ve ever came across and I have tried so much!! I wish I would’ve read the reviews before seems like this is nothing new with this product. I’m afraid to put anything on my skin right now I’m not sure what is going on with my skin!! & this is for acne?!? No ma’am!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're terribly sorry to hear about this reaction you've had to our cleanser and we'd like to see how we can help. Please give us a call at ​1-800-582-4048, Mon - Fri from 9 AM to 5:30 PM ET. We hope to talk soon!

Jan 17, 2021
kdmcgee22
1 out of 5 stars review

Dry itchy red patchy skin

I ran out of my Cetaphil cleanser. I bought some of this because a friend of mine in college swore by it. I rarely have pimples. I have some blackheads and whiteheads though. The first few days were OK. I have sensitive skin and I now have itchy red dry patches all over my face. It feels like sandpaper. My skin was not like this before. I have put tons of expensive creams on my face and nothing is helping.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no, we're so sorry to hear about your experience! We'd like to learn more and help however we can, so please give us a call at 1-800-582-4048 from 9am - 5:30pm ET, Monday through Friday. Talk soon!

Jan 7, 2023
melissap473
3 out of 5 stars review

Neutrogena Acne Wash

I had this in my shower so I was using it everyday. I have very sensitive skin and I know that Neutrogena will not affect my skin it's always good for that. I didn't feel it made much of a difference in the acne problem but I did feel that my face was clean when I was done using it there was no film left over or anything

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear you didn't receive the full benefits of this product. When you have a chance, we'd like the opportunity to learn more about your time using this product. Please give us a call using our "Contact Us" page on our website. Thanks!

Feb 12, 2015
Lgm23
1 out of 5 stars review

Very Dry Skin

I only used the product for one day and I saw results fast but when I used it again the next day I noticed that my skin was drying up really bad. I haven't used the product for three days now and I have to moisturize my face continuously to try to get rid of the dryness. I had really high hopes for this product and it was horrible to me and now I have to worry about dryness on my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Lgm23, thank you for taking the time to review our acne wash. We are concerned by your experience, and would greatly value the chance to speak with you direclty. When you can, please call us at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to speak with you soon!

Dec 29, 2013
Anonymos
1 out of 5 stars review

Ow

I got a mini bottle of this for Christmas in my stocking. I've used it day and night for a couple of days and the skin on my cheeks by my nose and eyes feels like it is on fire every time I try to put something on it (ex. moisturizer, makeup, concealer, different face wash, etc.). The skin there is also really red and I can't get my makeup to cover it up. My mom thought I had been crying because my face was so red there! I'm guessing it is from the salicylic acid that is in the wash, but I'm not sure.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2021
CharChar30000
1 out of 5 stars review

My daughter’s face is peeling

I purchased this product for my daughter because she was experiencing issues with acne, now my daughter’s face is peeling, bruised and now discolored. This product is HORRIBLE her face looking like this doesn’t make her feel good at all. This product needs to be removed from the shelves permanently.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361