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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 561-570 of 6,507 reviews
Sep 30, 2022
Reviewer name: cindys15
5 out of 5 stars
5 out of 5 stars review

All time best !

This product is a one of a kind gentle but effective clean and clear skin product. It's all ages appropriate and simply the best choice for all skin types ! I have used this product as long as I can remember and I am 54 years old . It's still a staple in my skincare collection and I now purchase it for my grandchildren.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 15, 2025
Reviewer name: msakhigbe_6106
5 out of 5 stars
5 out of 5 stars review

Wonderful!!!

I have always used Neutrogena products. They've always proven to be very effective. A very silky smooth texture is very nicely. Sent it safe ingredients to use on sensitive scan. It comes in nice packaging. The ingredients seem to be very mild for any type of skin. You'll never go wrong with using any of Neutrogena products whether it's Eye wipes, facial makeup remover you cannot go wrong.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 19, 2018
Reviewer name: Brittney22
1 out of 5 stars
1 out of 5 stars review

Burned my skin terribly

So the first day I used it my face felt great ! Then Day 2 came and I used it once again and realized I was starting to get weird bumps around my mouth and on my chin so I immediately stopped using it ! It’s been 2 days Since I used it and my face looks terrible the skin is cracking and extremely dry ! I have to lay on my back because it hurts to lay on a pillow with my face ! So angry and mad that I wasted my money ! They need to take this off the shelf seeing so many people have had this same exact experience! I feel like I have a really bad sunburn !!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hey Brittney, so sorry to hear you had this reaction with the Oil-Free Acne Wash. We definitely wouldn't expect this to happen and we'd like to hear more about your experience. Give us a call at 1-800-582-4048, we're open Monday - Friday from 9:00am to 5:30pm ET. We look forward to your call!

Nov 5, 2013
Reviewer name: DW76
2 out of 5 stars
2 out of 5 stars review

Dries me out!

I've only been using this for a week, so I can't properly discern its overall effectiveness, but I can say that my skin is now incredibly dry. Use lots of moisturizer and drink lots of water when using the product. I've also started using it in the winter, so the elements have not really helped with the results. My skin feels tight, looks dull, and is peeling a bit around some problem areas. It may work for some, but I'm not really a fan.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 17, 2016
Reviewer name: Potter2016
2 out of 5 stars
2 out of 5 stars review

Unexpected reaction.

I used it for the first time just under a week ago, and the skin on my face hasn't been the same since. I have other neutrogena products that I've used for months and I've never reacted to any of them before. It has gone down a lot in the last couple days, but when I used it my face dried out far too much and nothing I tried would fix it. My face also became red, extremely itchy, tight, and I actually have more acne than I did before. I don't know if this is a common thing that happens when you first use it or not, but this is what happened to me.The price was great and I'm sure it works for many other people! See if it works for you, I'm not going to tell you not to use it because it didn't work for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 14, 2023
Reviewer name: lucyd111
4 out of 5 stars
4 out of 5 stars review

A Way to Win Against Acne

The Neutrogena Oil-Free Acne Wash is a fantastic product. As a teenager struggling with acne, I've had my fair share of “acne fighting” products. I first heard about it on my search for a better face. I felt down and my confidence was being destroyed because of my acne. It got so bad that I would constantly just like on product after product, treatment after treatment just hoping it would go away. That was until I found this product. I bad finally started to gain a minimalist skincare routine and this was my cleanser. While a lot of cleansers have you reapply multiple times because you can't spread it all over your face that easily, Neutrogena only takes one pump. You barely need any water to lather it up and as you rub the cleanser all over your face, you don't feel like you're forcing it. You feel refreshed and happy with the outcome. That is my I give this product a 4 star rating.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 24, 2018
Reviewer name: HeavenLiy
1 out of 5 stars
1 out of 5 stars review

DRIED MY SKIN !!!

I've been using this product for a few weeks now and I'm upset. It's been working so well at first. I have bad acne on my chin area and nose area it began to clear within days. All of a sudden I noticed the more I used it the less it worked. My skin is very peeley and I just don't know what to do. The moisturizers I have only help for about 2 hours or so. Any suggestions?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello, we are so sorry to hear about your experience with our product. We would love to help and learn more. When you get a chance, please call 1-800-582-4048, Monday - Friday, 9am - 5:30pm ET. Thanks and we hope to hear from you soon!

May 1, 2021
Reviewer name: wakeupmakeupbri
3 out of 5 stars
3 out of 5 stars review

This oil free acne wash is truly is an ok for me but such a great price! I actually don't have oily skin though so maybe it would be better for oily skin, it was an accidental purchase for me but I still used every drop so I do recommend to acne and oily skin!

Review from influenster.com
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Sep 11, 2025
Reviewer name: samanthav48e3_1067
5 out of 5 stars
5 out of 5 stars review

Great

I've been using the Neutrogena face wash for a while now, and overall it's a solid everyday cleanser. It has a lightweight gel texture that lathers up easily and gives my skin a really clean, refreshed feeling without leaving it overly tight or dry. I like that it's oil-free and dermatologist-tested, which makes it feel gentle enough for daily use.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 5, 2013
Reviewer name: sdaare919
1 out of 5 stars
1 out of 5 stars review

My face felt like it was on fire!

I bought this product and used it for only 2 1/2 days. I woke up one morning and my face felt like it was on fire!! It was hot, red, and burned!! Even made my eyes red and burn. ( I never got the product in my eyes) Also it dried out my face so bad that I have to use lotion multiple times a day! Which I am sure has clogged my pores worse then when I started using this product!! Now I am stuck with almost a full bottle of wash and I can't do anything with it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361