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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 561-570 of 6,499 reviews
Jan 12, 2020
Esmith
1 out of 5 stars review

My face is covered in a rash and hives

I bought this last week, after 3 days of use my face is covered in hives. This is the only thing I've changed in my routine. I used to use this product about 2 years ago and never had any issues but now I regret buying it again. I'm supposed to go to a birthday party today but I'm covered in hives all over my face and dont want to even leave the house.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear this! We'd like to hear more about your experience with our wash. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!

Jan 4, 2024
muditg
5 out of 5 stars review

Clear Skin Essential

This facial cleanser has been a game-changer for me in combating pesky breakouts and keeping my skin consistently clear. The formulation's inclusion of salicylic acid not only targets existing blemishes but also prevents new ones from forming, leaving my skin feeling refreshed and thoroughly cleansed after each use. The oil-free formula ensures that it doesn't overly dry out my skin, striking a perfect balance between clearing acne and maintaining hydration. Additionally, I appreciate how gentle yet potent the formula is, suitable for daily use without causing irritation or redness. The light, refreshing scent makes the cleansing routine even more enjoyable.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 22, 2018
skincarejunkie101
4 out of 5 stars review

Good wash!

This is a good face wash. if anybody is concerned with the bad reviews here, it is either because the users have very sensitive skin, or they are not using the cleanser correctly. When using this cleanser you must follow the directions carefully for the best results, first you pump a pump of the cleanser into your hands, wet your hands and face, and work the cleanser into a foamy lather BEFORE applying to the skin. then, you massage the cleanser into the skin gently for no more than 1 minute. rinse off the cleanser THROUGHLY, if you do not rinse it all the way off, irritation of the skin is unavoidable. this is with any cleanser, especially acne treatment cleansers. Now, this face wash was very good for me personally. after using this products for almost a month, morning and night, my acne has made significant improvement. i plan to continue using it. the only problem that i have is that it causes dryness around my nose, but i now just avoid that area when cleansing and make sure to give it extra attention with my moisturizer afterwards. please make sure you are also moisturizing your skin after cleansing no matter your skin type!! moisturizing hydrates, calms, and soothes the skin. i recommend olay face creams, or neutrogena sensitive skin moisturizer. i hope that this review helped somebody. this cleanser is good, you just have to use it properly and wait after using it for a while to be able to convey a full review on it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to write and share your review with us! We'd like to learn more about your experience with our Oil-Free Acne Wash, so please give us a call at 1-800-582-4048 when you have a moment.. You can reach us Monday-Friday from 9A-5:30P ET. We're looking forward to your call!

Dec 23, 2019
Upsetcustomer4
1 out of 5 stars review

Leave Face Dry And Itchy

Bought because I wanted to try out a face wash with salicylic acid and THOUGHT neutrogena was a reliable company. I used it only twice, and I have an itchy rash all over my face. I don’t have sensitive skin. I can’t believe they still sell this stuff even after all the complains. Will be returning immediately.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hi there, thanks for reaching out! We're so sorry you have a negative experience with our face wash. We'd love to learn more and help make it right. If you wouldn't mind giving us a call at 1-800-582-4048 M-F 9AM-5:30PM ET. When you call please mention your reviewer name to our specialist. We hope to hear from you soon!

Mar 9, 2023
alexiism2
4 out of 5 stars review

Clean skin

If you are oily, or helming prone great cleanser but if you are normal/dry this will dry you out fast! My skin changes and I like this in transition into summer couple times a week, great when my skin is breakout from the extra oil. The scent isn’t very strong but there is a scent.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're so sorry to hear this. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Dec 21, 2020
Anonymously
1 out of 5 stars review

Made me breakout even more

I bought this product hoping it would help my acne since I have oily skin, but it has cause me to breakout horribly. I haven’t broken out like this since middle school and I’m 22. I’ve been using it still, hoping it was just my skin needing to get used to the product but after two weeks, it’s time for something else.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We definitely wouldn't expect this cleanser to break you out, and we appreciate you letting us know about this! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Jun 11, 2025
lisahill1982_2867
5 out of 5 stars review

Amazing

NEUTROGENA'S OIL-FREE ACNE WASH WITH SALICYLIC ACID HAS BEEN A STAPLE IN MY SKINCARE ROUTINE FOR YEARS.ITS EFFECTIVENESS IN CLEARING UP BREAKOUTS IS REMARKABLE, LEAVING MY SKIN FEELING FRESH AND REJUVENATED. THE SUBTLE SCENT ADDS A PLEASANT TOUCH TO MY DAILY ROUTINE. I APPRECIATE THE PUMP DISPENSER FOR ITS CONVENIENCE, HOUSED IN PRACTICAL PACKAGING THAT SUITS MY DAILY NEEDS. I DO NOT USE THIS CLEANSER EVERYDAY BUT I ALWAYS COME BACK TO IT WHEN THE BREAKOUTS ARE BAD!! THE SALICYLIC ACID WORKS WONDERS WITHOUT CAUSING IRRITATION. THE OIL-FREE FORMULA HELPS MAINTAIN A BALANCED FEEL ON MY SKIN. WHAT'S GREAT IS THAT ALL THESE BENEFITS COME AT A REASONABLE PRICE, MAKING IT AN AFFORDABLE YET RELIABLE CHOICE FOR ANYONE DEALING WITH BREAKOUTS. NEUTROGENA HAS TRULY NAILED IT WITH THIS ACNE WASH!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 20, 2024
sksimracing
4 out of 5 stars review

Neutrogena Oil-Free Acne Wash: Effective and Refreshing Cleanser

The Neutrogena Oil-Free Acne Wash with Salicylic Acid stands out as a dependable option in the fight against acne. Over several weeks of use, I found it effective in significantly reducing breakouts without being overly harsh on the skin. The 2% salicylic acid concentration works well to unclog pores and treat existing blemishes, while also preventing new ones from forming. My skin showed noticeable improvement in clarity after consistent use, with fewer pimples and reduced redness. It’s particularly effective for those with oily or combination skin. The fragrance is fresh and mild, with a subtle hint of citrus. It doesn’t linger too long after rinsing, which is great for those who prefer unscented products. The scent is clean and not overpowering, contributing to a refreshing cleansing experience. Aside from the active ingredient, salicylic acid, the formula includes several other beneficial components, such as aloe vera and chamomile extracts, which help soothe the skin. However, it does contain some alcohol and artificial fragrance, which could be a concern for users with sensitive skin. Nonetheless, the formula remains simple and effective for its intended purpose. The wash has a gel-like consistency that lathers well without being overly foamy. It feels smooth and spreads easily across the face. Upon rinsing, it leaves the skin feeling clean without the tightness that some acne washes can cause. The packaging is practical, with a sturdy pump dispenser that delivers just the right amount of product each time. The transparent bottle is simple yet functional, allowing you to see how much product is left, which is always a plus. It’s compact enough to fit neatly on a bathroom shelf without taking up too much space. Overall, Neutrogena Oil-Free Acne Wash with Salicylic Acid is a solid choice for those looking to manage mild to moderate acne. Its effectiveness, pleasant scent, and easy-to-use packaging make it a reliable addition to any skincare routine. While the inclusion of some alcohol and fragrance might be a drawback for very sensitive skin, it’s generally a well-balanced product that delivers on its promises.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 26, 2023
husseind1
5 out of 5 stars review

Great face wash for daily routine

I really enjoy using this face wash! I've found it to be very effective at cleaning my skin without leaving it feeling dry or tight. I've been using it in the morning and at night as part of my daily skincare routine and have noticed a significant improvement in the overall appearance of my skin. The scent is pleasant and the consistency is perfect - not too thick or thin. I highly recommend this face wash to anyone looking for a gentle yet effective cleanser. Before purchasing, I would have wanted to know more about the ingredients and if it's suitable for my skin type. But overall, I'm very satisfied with my purchase and will continue to use it in my daily routine.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 24, 2010
Lexi
4 out of 5 stars review

LOVE this product

I am a 15 year old girl and was luckly blessed with almost perfect skin. I noticed white under the skin bumps and knew I would get acne soon. So I started using Neutrogena oil free acne wash. It has kept my skin clean and acne free, except for an accasional pimple that I just use a zapping creme for. This product does somewhat dry out my sensitive skin. I apply moustrizer, yet and hour later it drys up again. Overall I am very pleased with this product. THANK YOU neutrogena:)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361