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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 551-560 of 6,507 reviews
May 18, 2024
Reviewer name: brittanyb426
3 out of 5 stars
3 out of 5 stars review

Not effective!

I used this product for a while and didn't see any major results. It's slightly scented and I like the clear bottle to be able to see how much product is left. The ingredients suppose to target acne but I saw no improvement in my skin. For the price point it could be doable.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 7, 2018
Reviewer name: danacw90
1 out of 5 stars
1 out of 5 stars review

There’s nothing gentle about this product

Do not buy this product! You’ve been warned! I’m actually very disappointed that Neutrogena would market this product as a “gentle” cleanser (haha!) At least call it what it is, a very abrasive cleansing agent. Unfortunately, I learned after the fact that sodium C14-16 olefin sulfonate can be very drying. Needless to say my face is on fire! Parts of my Facebook are swollen. My skin, which was once almost baby smooth is rough. I’m terrified that this product has done some lasting damage to my skin or will cause a massive outbreak due to the irritation. All of this after having used this produce for three days (shows you how potent the irritant is)! This product is a far, far cry from gentle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no! We’re so sorry to hear this and we fully understand your frustration regarding your experience with our Oil-Free Acne Wash. When you have a moment, please call us at 1-800-582-4048 between the hours of 9:00AM – 5:30 PM ET, Monday – Friday so we can learn more about what happened and see what we can do to help. We hope to hear back soon!

Jan 1, 2023
Reviewer name: morticiaa2
5 out of 5 stars
5 out of 5 stars review

Excellent and gentle facewash

This is a great product for skin with acne. The scent is light. It washes gently and leaves skin feeling soft. It works in a couple of days for severe acne. It doesn't cause severe dryness or peeling like other harsh washes. I highly recommend this!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 21, 2023
Reviewer name: amy_c
4 out of 5 stars
4 out of 5 stars review

Squeaky clean!

This product cleanses your face very well. There is barely an fragrance at all which is great for those with skin sensitivities. When I use this product, my skin feels clean but it also makes it feel a little too dry. I can feel a tightness in my face after using it. Although I think this is a great product, it's not the right fit for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Thank you for your review. We're sorry to hear about your experience and would like to learn more about it. Please call us at 1-800-582-4048 Monday - Friday 9:00 am-5:30 pm EST so we can chat.

Aug 20, 2024
Reviewer name: sksimracing
4 out of 5 stars
4 out of 5 stars review

Neutrogena Oil-Free Acne Wash: Effective and Refreshing Cleanser

The Neutrogena Oil-Free Acne Wash with Salicylic Acid stands out as a dependable option in the fight against acne. Over several weeks of use, I found it effective in significantly reducing breakouts without being overly harsh on the skin. The 2% salicylic acid concentration works well to unclog pores and treat existing blemishes, while also preventing new ones from forming. My skin showed noticeable improvement in clarity after consistent use, with fewer pimples and reduced redness. It's particularly effective for those with oily or combination skin. The fragrance is fresh and mild, with a subtle hint of citrus. It doesn't linger too long after rinsing, which is great for those who prefer unscented products. The scent is clean and not overpowering, contributing to a refreshing cleansing experience. Aside from the active ingredient, salicylic acid, the formula includes several other beneficial components, such as aloe vera and chamomile extracts, which help soothe the skin. However, it does contain some alcohol and artificial fragrance, which could be a concern for users with sensitive skin. Nonetheless, the formula remains simple and effective for its intended purpose. The wash has a gel-like consistency that lathers well without being overly foamy. It feels smooth and spreads easily across the face. Upon rinsing, it leaves the skin feeling clean without the tightness that some acne washes can cause. The packaging is practical, with a sturdy pump dispenser that delivers just the right amount of product each time. The transparent bottle is simple yet functional, allowing you to see how much product is left, which is always a plus. It's compact enough to fit neatly on a bathroom shelf without taking up too much space. Overall, Neutrogena Oil-Free Acne Wash with Salicylic Acid is a solid choice for those looking to manage mild to moderate acne. Its effectiveness, pleasant scent, and easy-to-use packaging make it a reliable addition to any skincare routine. While the inclusion of some alcohol and fragrance might be a drawback for very sensitive skin, it's generally a well-balanced product that delivers on its promises.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 29, 2015
Reviewer name: David
4 out of 5 stars
4 out of 5 stars review

Reduced blackheads and pimples

This cleared my face reasonably well. I haven't had any extra problems with dryness compared to other face washes. I use it almost everyday in the week. If you're someone who gets break outs when they try something new I'd suggest doing a spot test first, like you should with every new skincare product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 8, 2023
Reviewer name: destinys154
5 out of 5 stars
5 out of 5 stars review

Need

This has been my go it product for a while I love the feeling and the out come of this product I recommend using this it's amazing and I would actually love to use this more and my daily routine it's just that good I'm obsessed with make up and beauty products and would love to get more !!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 15, 2024
Reviewer name: alexandral237
5 out of 5 stars
5 out of 5 stars review

Great first face wash

I grew up using this! It's such a simple, basic face wash and that's what I love the most about it… simple and to the point. I used this in my teens when I was trying to find my skin type and managing teen acne. I always recommend this to younger females!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 26, 2018
Reviewer name: Sushiroll
1 out of 5 stars
1 out of 5 stars review

Terrible

I purchased this product about a week or so ago. First use was good. Nothing happened the next day. However, the day after the second use, I noticed that my cheeks were really ichy. Then I realized that I had little weird bumps all over my face. I had some acne on my cheeks and forehead but my skin was smooth other than where I had the acne, so I easily noticed the change. My skin is usually oily but this product dried it out. I have skin falling off from my nose and cheeks. I hoped this was just a side effect before the results kicked in, but even after a week my skin condition just gets worse. All I wanted to do was to clear my skin from my mild acne. Now not only did I waste my money on this, I have to do something about my dryed out breaking out skin on top of the acne I already had to worry about. It said it was #1 recommended. That's why I chose it but I wish I didn't. Thanks a lot.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

Thank you for bringing this to our attention! We're so sorry to hear about your experience, and we'd like to learn more to help you. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Oct 23, 2013
Reviewer name: KaylaNicole
5 out of 5 stars
5 out of 5 stars review

Love this product!!

I love this product, for the past 6 months I've been having a lot of trouble with my skin. I've tried a lot of different products and nothing has rly worked for me. Within a week my face was clearing up..all the little under the skin blackheads were gone, as well as the infected bump. I have very oily skin and since using this product I have noticed a lot of the oil is gone too. I did have to buy an oil free moisturizer for my cheeks tho, they aren't as oily as my t zone. Everyone is gripping about there skin peeling but I think that's kind of the point to an acne wash, how are u suppose to get rid of bumps and blackheads without exposing them first. It did burn the first couple times I used it but the burning has stopped now. It's strong and may not work for everyone but I'm thankful to have it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361