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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 541-550 of 6,507 reviews
Aug 21, 2020
Reviewer name: justsaying
2 out of 5 stars
2 out of 5 stars review

My honest review after 6 months of use

I am a novice to the skincare world, but I became interested in having an actual skincare routine about 6 months ago. The reason that this product is a 2 is that it doesn't do what is advertised, which was help with acne. If it was just supposed to be a cleanser to get rid of sunscreen, minimal makeup, or wash a face in general, I would use it in a double-cleansing routine. In this case, it would be a 4 for me but, that is not the case. To start out, I was looking at inexpensive products because duh. I am a college student and was trying to save some money while still trying to keep my skin clear. On the aspect of cost, this product is it. I have been using this product for about six months now and I can safely say it does a good job at cleaning the skin and making it feel fresh after a good wash. I do remember when initially using it, my skin was dry after washing. This was easily fixed with a good moisturizer. (I was using the Cetaphil face moisturizer) This dryness goes away if you are consistent but it does have 2% salicylic acid so I would say some initial dryness is normal. I am currently finishing my bottle and will not purchase again because I am looking for something to actually clear up my acne or prevent it. I recently began to get minimal acne around my jawline closer to the chin and although I don't think it was this product (probably just hormones/stress) I know this product is not working for my skin because it stays the same. I would say that if you have very very minimal acne, as the occasional pimple or two, that this product is great for you but if it is higher up on the scale of acne it probably won't clear up the skin. If you still feel compelled to try it because you are also trying out the product, I would say go for it because the price is great. Again, it is a good face wash in general but not for what it advertises. Additional info: - The pump of the bottle is great and although it is not a foaming face wash, it does feel nice of the skin (needs water to feel smooth) - The size of the bottle is also good for the price - This product has a more natural smell but after washing and rinsing, it goes away. I don't think it smells bad but if you don't like the more natural smelling product and prefer fragranced cleansers, then maybe this product is not ideal. (I think the smell is fine and minimal but maybe people who are extremely sensitive to any smells and also prefer absolutely no smell won't like this product)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you sharing your experience and would like to hear more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jan 22, 2020
Reviewer name: Just call me patches
1 out of 5 stars
1 out of 5 stars review

Turned my skin into an old leathery purse

Initially I was amazed by the results I received from the first use. My skin looked visibly brighter and clearer. However, after the third wash I begin to notice dry patches sprouting on my face. I use moisturizer everyday but its not enough to quench the thirst this product leave skin in. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that your skin was dry after using our wash. We'd like to hear more about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!

Mar 23, 2020
Reviewer name: Reagh59
1 out of 5 stars
1 out of 5 stars review

Burnt my face

I bought this Wednesday afternoon I used it that night the next two days my neck started itching and the next day my face was sensitive when I removed my make up, I washed my face with it Saturday night and woke up Sunday morning with eyes swollen and face red, burning, and very sensitive to the touch!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that you had a reaction to our wash. We'd really like to learn more about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Aug 20, 2022
Reviewer name: sarahj391
4 out of 5 stars
4 out of 5 stars review

Since Middle School

I had so many pimples when I was in middle school. I literally had to beg to get this cleanser, at first I used Noxcema and it did not do anything when it came to clearing up my skin. This works wonders tho, a lot of people said it's drying but I always follow up with a moisturizer when I use this. It's been years and this is still the only cleanser I use, though I switched to the Walmart brand because it's cheaper. My skin is way way wayyy better than it ever was and it's improving by the day :D

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 15, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I have been using Neutrogena Oil-Free Acne Wash and I love it. My face feel so clean and it help my acne. This is first time trying this. It doesn't dry my skin out and I really like that about the product. Yes I would buy this again. I would recommend you try it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 19, 2024
Reviewer name: sabrines3
4 out of 5 stars
4 out of 5 stars review

Overall, this product is very effective and affordable!

I really like this cleanser from Neutrogena! It's very effective for whenever I have pimples, blackheads, etc. Not to mention the price is very affordable and you could get it at most drugstores. It's ingredients are perfect for sensitive skin, as it contains aloe. It has a very fresh, clean scent!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 31, 2019
Reviewer name: Unknown3002
1 out of 5 stars
1 out of 5 stars review

I don’t recommend this product

I bought this product a week and a couple days ago. If you have dry skin DO NOT by this product. It will dry out your skin that’s if you try to put moisturizer on it won’t help. If you have REALLY oily skin then I would recommend this for you. If you have a combination definitely no. The bottle said to Usenet it 1-2 times a day but I only do it incense because of how badly it dries out my skin. neutrogena has a lot of very good care products that are amazing and definitely worth it but this product was a big no for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we'd like to apologize for this as we would never expect our products to cause dryness. When you have a chance, we'd like to learn more about your experience. Please give us a call at ​1-888-663-8876, we're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Feb 2, 2023
Reviewer name: darylb4
5 out of 5 stars
5 out of 5 stars review

Clean and fresh feeling

Give yourself that extra help with acne. Beat it before it beats you with Neutrogena Oil-Free Acne Wash. I use it and I love it…..and I'm a Dude so that's that. You are all beautiful so go out and smile that beautiful smile of yours, show the world how blessed we are to have you.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 27, 2020
Reviewer name: NicAsh
2 out of 5 stars
2 out of 5 stars review

Itching and redness

I love Neutrogena products but unfortunately, this one doesn’t fall on my must have list. I recently had surgery on my face and was looking for a gentle liquid cleanser, as I was worried my normal benzoyl peroxide based cleaner would be too harsh. After 3 days of use, my skin is red and itchy and has a rash over my cheeks and chin. Hoping that after stopping use my skin will resolve issues on own. Sticking with what I know works for the future.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

That's terrible! We wouldn't expect our face wash to cause you to have a rash and we feel awful that you had this happen, especially after just having surgery. Call us 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET so we can help. Feel better and talk to you soon!

Sep 4, 2012
Reviewer name: meeellxo
1 out of 5 stars
1 out of 5 stars review

Worst product ever.

I got this product a week ago, its horrible. after 2 days, my skin got so dry. it didnt even feel like skin. i used it again today. & now i have so much bumps all over my skin. it doesnt help your pimples at all! i dont know why people are saying it works, it doesnt.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361