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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 531-540 of 6,498 reviews
Dec 30, 2020
lilyc456
1 out of 5 stars review

Harsh and irritating

I have used this product 3 times total and each time, it seems to strip the natural oils from my skin, leaving it feeling tight, red, and slightly rough to the touch. It seems quite harsh and I am not going to use it anymore as it seems to be disrupting my skin's moisture barrier.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We're sorry to hear that our acne wash didn't agree with your skin. We'd love to learn more about your experience. Please give us a call at 1-800-582-4048 Mon-Fri 9AM - 5:30PM ET. When you reach one of our specialists, provide them with your email address. We hope to hear from you soon.

Jan 28, 2015
Bes143
1 out of 5 stars review

okay...for a little while

i was looking for a wash that would help with my oily skin and cleanse my pores... this face wash did exactly that for the first week. After the first week everytime I wash my face with this wash it would make my face EXTREMELY dry till the point I had to put face moisturizer on afterwards

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 22, 2019
amye
1 out of 5 stars review

Dried my skin out! Made it peel and rough.

I bought this product a week ago and have used it 3 or 4 times (once a day). I use no other type of face wash or makeup or product on my skin besides a face lotion i’ve used for years. My skin is currently extremely dried out (way more than usual) and burns when I put on lotion now. It feels like sandpaper and it’s leaving patches of dry skin that’s peeling.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello, we are so sorry to hear about your experience with our product! We would like to help and learn more about this. When you get a free moment, please give us a call at ​1-800-582-4048, Monday - Friday, 9am - 5:30pm ET. We hope to hear from you soon!

Mar 29, 2025
kristyz5_2461
5 out of 5 stars review

Still using after 25 years!

Kickin it old school with this face wash. But I’m in my 40’s and doing alright! My husband in his 50s and always shocks people when he says his age! We both use this face wash (I’m sure that’s not the only reason why) but it I’m sure helps! Doesn’t dry our faces out and leaves us clean, clear and under control!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 28, 2015
Jackie
1 out of 5 stars review

not for me

I tried this product based on other reviews and after using it for a little over a month, I stopped. I have porcelain skin with a combination of oily and dry and some what sensitive. I occasionally get break outs around my chin and I thought this product would help. It didn't. It made my skin ichy. I began to get blemishes in other areas of my face and after almost every wash my face felt stiff. Now I have a bottle of face wash that I will never use again. Money down the drain. Was not happy with this product at all.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Jackie. We are so sorry to hear that you had this experience while using our product. This is not something that is typical and we would like to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Jun 21, 2014
Pinksky1
3 out of 5 stars review

I am in love

This product is so good at clearing up my acne and stop all oil from my face but i still have to wear a moisturizer which i dont mind!! Overall i love it.... I wish it can come in a different texture like a foam when it came out of the pump... I really hope this review was helpful...thx 4 ur time

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 26, 2019
MrsDav
1 out of 5 stars review

Caused blisters and dryness

I do not have, and never have had, sensitive skin. I've been using this product for 3 days and I have only been using it once a day (as I do when I'm trying a new product). I woke up this morning (on the 3rd day) with severe dryness around my nose and blisters all over my chin; it's not just uncomfortable, it's painful. If this product can effect someone with normal skin, I can't imagine what damage it would do to someone with sensitive skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this. Give us a call at 1-800-582-4048 so we can learn more. We're available M-F 9am-5:30pm ET. Thanks for letting us know!

Sep 21, 2012
iloveyou2014
4 out of 5 stars review

Works for me.

I decided to try it. I love it. It helps with the acne that i already have and it deos help prevent future break outs. Now thats not to say that i do still have few break out here and there but nothing like i did before. It does leave my skin feeling tight and a little dry but i put on like a pea size drop of mosterizer and it helps with the dryness without causeing me to break out. :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 19, 2024
mitchel
5 out of 5 stars review

Good even for sensitive skin

This works so well!!! I have sensitive skin and I was afraid of breaking out, but I wanted to try it anyway. I don't regret it!! This cleared my skin up in just a few days. My face became softer and I didn't any bumps on my face, not even a pimple. This is one of the best acne washes that I have tried and I will continue to use it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 27, 2024
Anonymous
5 out of 5 stars review

Neutrogena Oil-Free Acne Wash: A Powerful Acne Fighter

The powerful formula, featuring salicylic acid, effectively tackles breakouts without over drying the skin. The oil-free texture is light, making it perfect for oily or combination skin. A little goes a long way, delivering noticeable results and leaving your skin feeling refreshed. A reliable and affordable choice for clear, blemish-free skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361