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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 531-540 of 6,499 reviews
Mar 14, 2025
amandap1003_1485
5 out of 5 stars review

A gentle yet effective acne-fighting cleanser that

I’ve been using the Neutrogena Oil-Free Acne Wash for a while now, and it has truly made a difference in my skin! This face wash effectively clears up breakouts without over-drying, which is a huge plus for me. The salicylic acid helps fight acne, while the oil-free formula keeps my skin feeling fresh and clean. I love how it removes excess oil and dirt without leaving my face feeling tight or irritated. It lathers well and rinses off easily, making my skin feel smooth and refreshed after every wash. Plus, it helps prevent new breakouts, which is exactly what I need in an acne cleanser. If you’re looking for an affordable, dermatologist-recommended face wash that actually works, I highly recommend this one. It’s a staple in my skincare routine, and I won’t be switching anytime soon!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 5, 2023
victors42
1 out of 5 stars review

Irritated my skin

Now I live neutrogena products however this one was not one of them. From its horrible scent to the irritation and dryness it cas used my skin. It wasn’t for me. However my wife loves it and it does wonders on her. Like lost products some work for others. She says it leaves her feeling soft. I rated it low based on my experience but I wouldn’t tell anyone not to try it as neutrogena has great products.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 11, 2013
Blue8454
4 out of 5 stars review

Great!

It's a great product. Althought it has slow results when it comes to removing acne, it does help greatly with oily skin. It makes my skin dry but there's nothing that a little moisturizer can't do! I have extremely oily skin and I'm happy that it dries it up. The smell isn't overpowering but it still smells good and very refreshing, especially in the morning.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2013
thisstuffworks
4 out of 5 stars review

Since we all have acne here....

You can not use just one product and expect results. Truth is our skin need the scrub, the wash and the lotion. I use the scrub once every other day followed up with the lighter feeling acne stress lotion. Second wash in the early evening, not at night before bed, I use this wash followed up with the stress lotion. If your skin is breaking out or drying, you need to add that scrub and always follow up with the stress lotion or their rapid clear acne lotions that leave skin soft. Stay away from toners, period. These products are the best I'll found, you just need to figure out the right system for you in terms of how often to scrub and its not everyday. I can just use water and my face dries out, becomes sore and breaks out like there is no tomorrow until I scrub and don't try to scrub your face off.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 24, 2018
HeavenLiy
1 out of 5 stars review

DRIED MY SKIN !!!

I've been using this product for a few weeks now and I'm upset. It's been working so well at first. I have bad acne on my chin area and nose area it began to clear within days. All of a sudden I noticed the more I used it the less it worked. My skin is very peeley and I just don't know what to do. The moisturizers I have only help for about 2 hours or so. Any suggestions?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello, we are so sorry to hear about your experience with our product. We would love to help and learn more. When you get a chance, please call 1-800-582-4048, Monday - Friday, 9am - 5:30pm ET. Thanks and we hope to hear from you soon!

Aug 2, 2022
Zainabb
1 out of 5 stars review

I REGRET EVERYTHING

So this was my first time buying their face wash, I've used other stuff before but nothing quite like this. I have a recurring acne problem and I thought this would help me when all else failed. Well, I was wrong. The first time I used it, my skin felt squeaky clean and tight and I thought to myself: "This might just work." However, within two days, my skin turned into a COMPLETE MESS. I broke out around the mouth, chin and jaw and I NEVER break out so close to my lips. My skin peeled off, especially around my nose, eyes and temples. My eyes can barely open from how tight the skin is. And this is with just 4 WASHES. My skin has never felt this bad, not even from tret or any other acne meds. I am in pain, discomfort and even more self-conscious than before. Even moisturizer and vaseline won't work. I don't know what to do now. Thanks, Neutrogena. I am never buying again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you so much for bringing this to our attention! When you have a chance, we'd love to speak with you directly. Our team is available at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope you feel better, and we hope to chat with you soon.

Sep 5, 2013
sdaare919
1 out of 5 stars review

My face felt like it was on fire!

I bought this product and used it for only 2 1/2 days. I woke up one morning and my face felt like it was on fire!! It was hot, red, and burned!! Even made my eyes red and burn. ( I never got the product in my eyes) Also it dried out my face so bad that I have to use lotion multiple times a day! Which I am sure has clogged my pores worse then when I started using this product!! Now I am stuck with almost a full bottle of wash and I can't do anything with it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 21, 2024
tastemakerarw
5 out of 5 stars review

Very good

It's formulated with salicylic acid, which helps to exfoliate the skin, unclog pores, and reduce acne-causing bacteria. The oil-free formula is gentle on the skin and suitable for daily use, helping to keep the skin clean and clear without causing excessive dryness. Many people with oily or acne-prone skin find it effective in managing their skin condition.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 13, 2020
AbbyJade
1 out of 5 stars review

Burnt my skin

This cleanser is VERY strong, so strong in fact it will remove the top layer of your skin. I’m not even kidding. A week has gone by and I am STILL suffering with the chemical burns and very dry skin. The skin around my eyes was so badly damaged it looked like I had two black eyes! And this lasted for about 4 days! >:/ my skin is very red and very sore, I can’t moisturise, I can’t even wear makeup to hide this mess because anything I put on my face absolutely BURNS!! I would not recommend this product to anyone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're extremely sorry to hear about your reaction to this cleanser, but we appreciate you letting us know! We'd love to learn more about your experience to see how we can help, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Mon-Fri. Talk to you soon!

Jan 7, 2014
Pirkko5
1 out of 5 stars review

Itchy and irritated skin

I thought I'd use this product because I've been having quite bad skin problems recently so I tried it and at first, I thought it was okay! I've used it once. The consistency is like jelly and it lathers up nicely but it dried my skin out SO. BAD. My skin is very oily but it just dried it out completely. It's really irritated the area around my mouth, like on my chin and everything. I've been having really super itchy skin for about 2 days now and it will not go away! Please don't risk using this product, you'll regret it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361