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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 511-520 of 6,507 reviews
Mar 24, 2025
Reviewer name: christianw59_6779
5 out of 5 stars
5 out of 5 stars review

a reliable option for acne-prone skin.

Neutrogena Oil-Free Acne Wash is a gentle yet effective cleanser that helps treat and prevent acne. It contains salicylic acid, which helps clear out pores and reduce breakouts without drying out the skin. The formula lathers well, and the scent is subtle. It's suitable for daily use, leaving the skin feeling refreshed and clean. However, those with sensitive skin may find it a bit drying, so it's important to follow up with a moisturizer.

Review from influenster.com
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Jan 5, 2025
Reviewer name: emnetkebede_8479
3 out of 5 stars
3 out of 5 stars review

It was okay

It's a fine product. I think it wasn't the best for my skin personally. The scent was fine. I have acne prone skin and have found the routine and products that work for me and this isn't a part of it. Good affordable price so i feel like it was an ok experiment for my skin regardless.

Review from influenster.com
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Aug 22, 2020
Reviewer name: Jasmine0314
1 out of 5 stars
1 out of 5 stars review

Currently in immense pain

I’m extremely terrified that I have scarring from burns around my month and nose. I’ve been in pain for the last 3 days from this acne wash while using the turmeric oil free moisturizer from this brand as well. It’s hard to eat and smile, I’m so upset.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're SO sorry to hear this happened to you. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Nov 29, 2015
Reviewer name: David
4 out of 5 stars
4 out of 5 stars review

Reduced blackheads and pimples

This cleared my face reasonably well. I haven't had any extra problems with dryness compared to other face washes. I use it almost everyday in the week. If you're someone who gets break outs when they try something new I'd suggest doing a spot test first, like you should with every new skincare product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 29, 2014
Reviewer name: Traybell
4 out of 5 stars
4 out of 5 stars review

Great Product

Very good product! I am teen and I happen to be very prone to acne especially if I'm stressed. This product is great and I haven't experienced any extreme drying of my skin but I'd like to know if you can recommend a moisturizer as I've been using the Neutorgena Rapid Clear 2 in 1 fight and fade toner. I endorse it!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 20, 2014
Reviewer name: Natalie8684
1 out of 5 stars
1 out of 5 stars review

My poor face!

I used this product for one day and on the second day my face got extremely itchy and red. Today when I woke up, it's dry, peeling, tight and still very red and itchy! I have stopped using this product and won't try it again! I will keep using other Neutrogena products but unfortunately this one isn't for me!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Natalie8684. Thank you for taking the time to review our Neutrogena® Oil-Free Acne Wash. It's not typical for our consumers to experience any type of reaction after usign this product and we would like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forwar to hearing from you.

Feb 24, 2023
Reviewer name: hannahm735
3 out of 5 stars
3 out of 5 stars review

Very drying on combination skin

As a person who struggles with cystic acne this was something I grabbed at a very young age. My mother has used this face wash for as long as i remember but for me it was like washing my face with a hand wash and didn't help my deep acne, maybe just for surface level whiteheads.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this product wasn't a good fit for you. We'd like the chance to learn more about your experience using this face wash. When you have a moment to talk, please give us a call at 1-800-582-4048 to speak with someone from our team. We look forward to hearing from you!

Apr 18, 2015
Reviewer name: nargis
5 out of 5 stars
5 out of 5 stars review

my skin is very oily and soft with fair complexion

i was using different types of medicines for my acne treatment but all the time when i stopped medicine acne came back. i heard about this product and start using it and i noticed positive change in couple of days. i am not taking any medicine now and my skin is glowing and acne marks also vanished. i am very satisfied now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 30, 2019
Reviewer name: tchavez4
1 out of 5 stars
1 out of 5 stars review

Allergic Reaction!

I purchased this product 2 days ago and I used it one day and it was irritated itchy and burning, the next day I continued to use it and woke up the next with a swollen face severely itchy!!! I do not recommend this for anyone!! Btw my skin is not sensitive like so this has never happened to me and as far as I know I’m not allergic to anything.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Service

We're sorry to hear this and want to help. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to chat soon!

Oct 4, 2023
Reviewer name: annab763
5 out of 5 stars
5 out of 5 stars review

Great product must have

I've been using Neutrogena's Oil-Free Acne Wash for some time now, and it's been a lifesaver for my oily, acne-prone skin. This product has become an essential part of my daily skincare routine, and here's why: First and foremost, it lives up to its promise of being oil-free. It effectively removes excess oil without over-drying my skin, leaving it feeling clean and refreshed. The gentle formula doesn't strip away natural moisture, which is crucial for maintaining a healthy skin barrier. The salicylic acid in this face wash works wonders for preventing breakouts. I've noticed a significant reduction in the frequency and severity of acne since I started using it. It unclogs pores and keeps my skin clear without causing any irritation. I appreciate the mild, pleasant scent of the product, and a little goes a long way, so a single bottle lasts for a while. It also lathers up nicely, making it feel luxurious to use. Overall, Neutrogena's Oil-Free Acne Wash is a reliable choice for anyone with oily or acne-prone skin. It effectively combats excess oil and acne while being gentle on the skin. I wouldn't hesitate to recommend it to others looking for an effective oil-free face wash.

Review from influenster.com
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