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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 511-520 of 6,499 reviews
Feb 2, 2018
Daysha
1 out of 5 stars review

DO NOT BUY

I started using this literally two days ago. My acne cleared up bit after the first day, but on the second day of use my skin is literally burning SEVERELY and is extremely itchy and irritated. This completely dried out my skin, and honestly shouldnt even be for sale. Oil free shouldnt mean drying your skin to the point of SKIN FLAKING OFF. 100% do not recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

We wouldn't expect this and want to see how we can help. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you soon.

Feb 14, 2024
bellas220
2 out of 5 stars review

Neutrogena acne wash

Honestly I don’t like this product in less then 5 minutes I got a rash. Of course I don’t want to hurt the brands feelings but I don’t love This product. I really don’t like the formula ether and how it leaves my skin sticky. So that’s why I rate it 2 stars! Bye.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2016
January16
1 out of 5 stars review

Not happy

I normally use the neutrogena transparent facial bar without any problems, however, I decided to try the liquid as it seemed more convenient, just squirt and wash. I used it for 2 days, by the 3rd day I noticed my face felt really dry, kinda like a light sandpaper, its rough feeling and kinda feels like sunburn, especially around my eyes, jawline and my neck! This is odd as I have oily skin normally. I try to moisturize after I shower and wash my face, but whatever I put on stings...I didn't know my face to be so sensitive. I have since stopped using it for the past 2 days with my face still having the rough feeling to it, but the sunburnt feeling is gone. I think I will stick with the facial bar.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello January16! We wouldn't expect you to see dry skin while using our products, and we want to learn more. Please call our consumer care center at 1-800-582-4048, Monday through Friday, 8AM to 8PM ET. We look forward to your call, have a lovely day!

Dec 23, 2023
louscluez
5 out of 5 stars review

finally cleared my face up!

cleared my face up in a little kess than a couple of weeks. obviously with using it consistently but i finally found something that works!! not a very strong smell so good for sensitive skin, good price and the packaging is rather aesthetically pleasing if that matters :-)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 8, 2022
hollyw140
4 out of 5 stars review

Good drug store choice

This is a great acne choice from the drug store. It works really well at dissolving makeup, no residue and doesn’t dry out skin excessively. Salicylic is way better for skin than benzoyl peroxide. I switched to curology because it was better for me but this is great as an inexpensive acne solution.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2019
Anonymous
1 out of 5 stars review

WOULD NOT RECOMMEND

I bought this product 2 weeks ago as recommended for oily skin by Dr. Dray on YouTube. Almost immediately after using it I had a faint itch on my jawline and neck. After a few days this progressed and became an extremely painful and itchy rash. Skin on my cheeks and chin became drier than ever before. I tried different moisturisers, toners, and exfoliators all to no avail. It got so bad that I eventually had to use a peeling mask to get rid of the dry skin. A week after ceasing use, my skin is still sore and badly irritated. I don’t even have particularly sensitive skin so be warned!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Serivce

So sorry to hear this! We'd really like to chat more and help if we can, so please give us a call at ​1-800-582-4048. We're available from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!

Nov 22, 2022
kimelar
5 out of 5 stars review

Neutrogena oil-free Acne Wash with Salicylic Acid

So, I've always had a problem with acne. This has been a product that I have used for as long as I can remember. I use it twice a day as directed. When I wake up and once before bed. I love the easy-to-use dispenser. I do recommend that you start off with once a day to make sure your skin can tolerate the cleanser that often.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 15, 2022
seasaltpink
4 out of 5 stars review

Great facewash!

I love this facewash so much, i even used the bodywash for a while! I love the color (such a weird thing to compliment but i do!) and it did a great job of cleaning my skin without leaving it feeling too dry. I knocked a star off bc i read they are not cruelty free, which has become something i look into when i purchase! I do not buy their products anymore but they did work for the time being! Anything with salicylic acid of a go for me, so i guess i give this product a thanks for introducing me to that.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 2, 2023
lucui
1 out of 5 stars review

Broke my out

I think this cleanser is a bit harsh on the skin. My oily skin feels so dry and striped out after using this, I feel like my oil production got worse. My acne also got worse and I got cystic acne while on this cleanser. I don’t think there’s any pros with this one :< I finished the bottle though and sadly I have to say never again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2023
shilam3
5 out of 5 stars review

Perfect to keep your skin blemish free

I have used this product for 20 years, morning and night. I am 57 and if I eat the wrong foods I would get breakouts. Using this product has kept my skin completely blemish free. I love how clean it makes my skin feel before I moisturize and use serums. I don’t travel anywhere without it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361