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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 501-510 of 6,507 reviews
Oct 3, 2017
Reviewer name: Kenya3000
1 out of 5 stars
1 out of 5 stars review

Created a rash covered face and neck

I bought this a couple days ago and I’m regretting it. After buying I used once before going to sleep. Unfortunately I wake up to my face and neck covered in a rash/hives. My face felt like it was on fire. Fast forward to today after having to use a burn relief gel for the past days, my face is slowly healing. It feels less like it’s burning/stinging and the blotches are starting to go away. Would not recommend this product for people with sensitive skin or who don’t have a lot of acne. One problem area turned into a full face and neck full of problems.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 7, 2023
Reviewer name: paulinab77
5 out of 5 stars
5 out of 5 stars review

Great to get rid of acne

Works great, l used it a long time ago when I had acne and it really helped. You get the clean feeling and the salicylic acid gets rid of the oil in your face. Be sure to rinse your skin very good after using this,I used micellar water afterwards to get rid of all the residue

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. Mention your username to the phone rep so they can quickly assist you. Talk soon!

Sep 21, 2024
Reviewer name: sarahpar
5 out of 5 stars
5 out of 5 stars review

Actually Works

This is the only face wash my husband will use because it is the only one that works to control his acne and oil production. It can be a bit drying, although that is probably from the salicylic acid, but if paired with a good moisturizer, that is nothing to worry about.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Sep 15, 2024
Reviewer name: vc_jimenez
5 out of 5 stars
5 out of 5 stars review

10/10 !!

I've used this wash since my early 20's, I'm in my 30's now, swapping out my regular body wash twice a week in the summer months and once a week the rest of the year. My skin is always silky smooth, I love that there's no lasting scent or residue feeling on the skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 16, 2023
Reviewer name: alexa_o
3 out of 5 stars
3 out of 5 stars review

Not approved❌

I'm someone who suffers with acne/ combination skin and unfortunately this product did not leave me impressed. ✅Pros - affordable - available anywhere - does give a deep clean ❌Cons - strips away your skins barrier - promotes oiliness - too harsh to be part of a daily routine - didn't pair well with other skincare products (even the gentle ones)

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear that you had a bad experience with our face wash! When you get the chance, please call us at 1-800-582-4048 between Monday - Friday 9:00am-5:30pm EST so we can learn more and help you out! Thanks in advance!

Jan 28, 2023
Reviewer name: lookthisisiuliia
5 out of 5 stars
5 out of 5 stars review

My savior!

I love Neutrogena, but even with this brand it was hard for me to find something for my breakouts. Finally, I did! I love this face wash with my whole heart and not going to exchange it for anything else. My skin feels super clean, not oily for the whole day, breakouts noticeably reduced. Totally recommend!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 12, 2019
Reviewer name: kate95
3 out of 5 stars
3 out of 5 stars review

Clears my skin, but...

This product did an AMAZING job at clearing out a section of whiteheads that I’ve been trying to eliminate for years. However, for some reason when I use my sensitive skin moisturizer afterwards, it burns. My moisturizer has never burned with other products before, so I have to assume that it’s the face wash, but I work outside and it just started getting hot, so maybe I’m just sunburnt. In any case, I don’t want to give up on this product too soon since the results have been fast and effective. Does anyone know how to combat this? If I wait a while after washing my face to apply moisturizer will that stop that stop the burning? I love how clear my face is but I don’t want to risk damaging it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 9, 2013
Reviewer name: Nayy16
3 out of 5 stars
3 out of 5 stars review

My skin is dry!

i started using this product about 3 weeks ago when I started I felt it was cleaning my skin like my skin was soft but it wasn't smooth yet.. I used it for a week or two and I did the same routine over and over again 2 times a day everyday then some of my break outs started turning red so I stopped for a day . Its great but isn't the best .

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 23, 2019
Reviewer name: Upsetcustomer4
1 out of 5 stars
1 out of 5 stars review

Leave Face Dry And Itchy

Bought because I wanted to try out a face wash with salicylic acid and THOUGHT neutrogena was a reliable company. I used it only twice, and I have an itchy rash all over my face. I don’t have sensitive skin. I can’t believe they still sell this stuff even after all the complains. Will be returning immediately.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hi there, thanks for reaching out! We're so sorry you have a negative experience with our face wash. We'd love to learn more and help make it right. If you wouldn't mind giving us a call at 1-800-582-4048 M-F 9AM-5:30PM ET. When you call please mention your reviewer name to our specialist. We hope to hear from you soon!

Aug 30, 2012
Reviewer name: NotForMe
2 out of 5 stars
2 out of 5 stars review

Not for me

I'll start with my skin type. I have a very oily tzone and minor breakouts on my cheeks and chin. I bought this product on Sunday and used it that evening. I continued to use it twice a day I did see a different with the few pimples that I had they dried up pretty quick so I was happy to see that. By Wednesday my face felt awful! my cheeks, around my mouth and chin were/ are really dry and it burns and itches. So bottom line I do not recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361