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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 501-510 of 6,499 reviews
Jun 30, 2019
tchavez4
1 out of 5 stars review

Allergic Reaction!

I purchased this product 2 days ago and I used it one day and it was irritated itchy and burning, the next day I continued to use it and woke up the next with a swollen face severely itchy!!! I do not recommend this for anyone!! Btw my skin is not sensitive like so this has never happened to me and as far as I know I’m not allergic to anything.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Service

We're sorry to hear this and want to help. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to chat soon!

Dec 23, 2014
PuffyEyes
1 out of 5 stars review

The first reaction I've ever had

I don't have sensitive skin and have used many different products before for my spot prone skin. I used this once a day for three days and on the fourth morning I woke up and looked like I'd been in a fight. My eyes were very puffy with large bags underneath, my skin was patchy, red and felt like sandpaper and I had lots of little whiteheads on my chin. It is now the fifth day and there is no improvement. With christmas two days away maybe I should have asked for a ski mask as even I don't want to look at myself right now. I have read so many reviews of people having the same reaction so when Neutrogena say this reaction is not typical, I'm starting to think it is quite typical. It's safe to say I'll be throwing this product away.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello. We are so sorry to hear that you had this experience. We would like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Nov 12, 2023
iam_alexita
5 out of 5 stars review

it’s really gentle and let the skin soft

i feel like this product has helped me a lot when i was using it, the reason why i didn’t upload a picture of it it’s because i used it a long time ago, but it actually helped me with my breakouts!! Has no scent in it and my dermatologist told me i had to use Salicylic Acid so i went to purchase this!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 10, 2024
kathyb5199
5 out of 5 stars review

Love this stuff!!

As a 52 year old with adult acne this works. The salicylic acid in it helps clear up my skin. The price is always within budget and the orange color and pump make it easy to find on the shelf at the store. This has been my go to since I was a teen.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 28, 2013
Kitdancer98
3 out of 5 stars review

Rough Skin

I bought this product after my sister starting using it. It works great for her, so I thought I'd give it a try. I have been using Proactive for 3 months and that has been working great but I have been looking for a less time consuming and expensive face wash. After using this for 2-3 days, a rash appeared on my face. I had small bumps which you couldn't really see but when you would tough my skin, it would feel like a dry and tough. I don't know whether to keep trying this product or to keep looking for others.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 14, 2020
GabrielleMakowski
1 out of 5 stars review

My acne is getting worse.

I bought this a last week and at first it was semi-good but now it is terrible. Im getting new pimples places where i never used to. My face feels tight, itchy, and dry. It makes my face redder than it is. It does exactly opposite of what it says it will.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We truly hope you're feeling better! This definitely shouldn't happened, could you give us a call so we can learn more? We can be reached at 1-800-582-4048, M-F, 9-5:30PM ET. Just mention your reviewer ID and we'll be more than happy to help. Hope to hear from you soon!

May 9, 2023
creatorjanelle
5 out of 5 stars review

Another Classic

I think this was my go-to all through my teen years and I have found myself reaching for it again. I was looking for a new face wash that didn't irritate my skid and realized I hadn't used this in years. So last year, I grabbed another bottle of this and it is now my daily cleanser. It's just like it used to be. A great buy!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 5, 2024
shigz
5 out of 5 stars review

Best for oily skin

I've been using Neutrogena Oil-Free Acne Wash with Salicylic Acid for a few weeks now, and I’m quite impressed. Effectiveness: It's great at reducing breakouts and keeping my skin clear. Scent: The scent is mild and pleasant, not overpowering at all. Packaging: The packaging is practical, with a pump that dispenses just the right amount. Ingredients: The key ingredient, salicylic acid, is effective for acne treatment. Texture: The gel texture is light and refreshing, and it doesn’t leave my skin feeling dry or tight. Overall, a solid choice for acne-prone skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 25, 2025
aaliyahk_23_9868
3 out of 5 stars review

The Neutrogena Oil-Free Acne Wash is an affordable

The Neutrogena Oil-Free Acne Wash is an effective and affordable cleanser, especially for oily and acne-prone skin. Its key ingredient, 2% salicylic acid, works to penetrate pores, remove excess oil, and prevent breakouts. The lightweight gel formula lathers well, leaving the skin feeling fresh and thoroughly clean. It’s gentle enough for daily use but may cause dryness for those with sensitive or combination skin, so it’s best paired with a hydrating moisturizer. This product also helps minimize blackheads and whiteheads over time, making it a great choice for maintaining clearer skin. While it may not suit everyone, it’s a solid, budget-friendly option for anyone looking to control mild to moderate acne. Works best for me!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 31, 2020
Mirah123
1 out of 5 stars review

DO NOT USE

I bought this product over the weekend and noticed that my skin around my nose and mouth area developed tiny little bumps. This product also caused my skin to have a burning sensation and break out even more. My skin is so sore and sensitive to touch. I thought this would work bc I have oily and sensitive skin- and just recently developed acne. But this is the worst product I’ve ever bought in my life. No offense, my skin feels like it’s on fire. However, I love the oil free sensitive skin lotion.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're incredibly sorry to hear about your reaction to this cleanser, but we appreciate you bringing it to our attention! We'd love to learn more, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Mon-Fri. Talk to you soon!