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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 471-480 of 6,498 reviews
Feb 8, 2019
Caity
1 out of 5 stars review

DO NOT USE! Face swollen & burning

I bought this product after finding it was rated too 5 acne treatment across multiple websites. I only used this ONCE and 24hrs afterwards my face started to burn and swell. After googling side effects I noticed this has happened to hundreds of other people. NO WARNING! With this many reported cases it should be taken off the shelves

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 31, 2019
Unknown3002
1 out of 5 stars review

I don’t recommend this product

I bought this product a week and a couple days ago. If you have dry skin DO NOT by this product. It will dry out your skin that’s if you try to put moisturizer on it won’t help. If you have REALLY oily skin then I would recommend this for you. If you have a combination definitely no. The bottle said to Usenet it 1-2 times a day but I only do it incense because of how badly it dries out my skin. neutrogena has a lot of very good care products that are amazing and definitely worth it but this product was a big no for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we'd like to apologize for this as we would never expect our products to cause dryness. When you have a chance, we'd like to learn more about your experience. Please give us a call at ​1-888-663-8876, we're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Oct 10, 2013
nicholeclare
1 out of 5 stars review

Burning?

So I started using this stuff last Sunday and it seemed fine! It made my skin feel fresh and nice! Acne started to fade the next day! I followed the directions, using it twice a day. But around last night after I put it on, my skin was itching and started to burn kinda! I didn't thin k much and put it on again this morning. Gah! My skin was burning nearly ALL day and I felt like my face was rubbed against concrete! When I looked in the mirror, I noticed my skin was getting bumpy! I noticed alot of reviews said the same thing, so how is it 'Number 1"? Please, Neutrogena, help us out! My skin is still burning and its been over twelve hours! Not using it again! I just need a wash to actually work. My face needs to cool down.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2024
francophilia
5 out of 5 stars review

Neutrogena's Oil-Free Acne Wash with Salicylic Acid offers an effective and gentle solution for acne-prone skin, cleansing without dryness, and reducing blemishes over time, making it a convenient choice for clearer, smoother skin.

Neutrogena's Oil-Free Acne Wash with Salicylic Acid is a standout solution for those battling acne. Its oil-free formula effectively cleanses the skin without causing dryness or irritation, making it suitable for daily use. The inclusion of salicylic acid helps to combat breakouts and reduce the appearance of blemishes over time. The gentle yet powerful formula, combined with its widespread availability, makes it a convenient and reliable choice for anyone seeking clearer, smoother skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 5, 2020
Somrita
1 out of 5 stars review

Skin dry and itchy; woke up with swollen eyes

It was a horrible experience to use this face wash. I started experiencing itching and constant sense of burning on my face. On the second day I woke up with swollen eyes - something I have never experienced before with any product in my life. I have always been a fan of neutrogena products but very, very, disappointed with this one.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

Thank you for being a loyal consumer and bringing this to our attention! We're sorry to hear this happened and we'd like to learn more about your experience. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET.

Jul 6, 2022
demishah
3 out of 5 stars review

Love it will purchase again

I suffer with acne as a teenager and as a child coming up but since I've been applying my own makeup foundation Etc and been using the acne product I have seen a difference I have seen a chain and I would recommend if you have acne this will be the number one product

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 16, 2022
lrnlife82
5 out of 5 stars review

Keeps me Clear!!

I keep a few bottles on hand in case they ever decide to stop this product. This hands down has cleared and keeps my face cleared. Whenever I try to sway and try something new the bumps come back out! I notice it only has 3stars but for me it’s 5+++++ hope it helps someone too

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 18, 2022
kaciep11
5 out of 5 stars review

Love it!!!

I have been use Neutrogena Ance Wash a years. It’s make me feel my face clean and refesh after it used. It take all the dust deeply. It’s dry the Ance and make them smaller until the ance gone. With that price You can not find any products with the high results like Neutrogena.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 9, 2022
christiner119
5 out of 5 stars review

Great for Acne

This wash is absolutely the best face wash to use if you have light acne. I’ve been using this wash for over five years and have never gotten another blemish again. This is absolutely the best face wash if you have light acne. Use it twice a day. You won’t go wrong.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 10, 2020
laneyphils
3 out of 5 stars review

Mixed Emotions!

This Acne wash was recommended by my doctor so I tried it and i immediately started peeling on the sides of my mouth and around my nose/upper lip and I can’t make the feeling go away. The good part is that my face used to be extremely oily and now it’s normal except for the spots I had just mentioned. Other than that I have definitely seen improvements.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you sharing your experience and would like to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.