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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 471-480 of 6,507 reviews
Jan 12, 2020
Reviewer name: redrashyandunhappy
1 out of 5 stars
1 out of 5 stars review

Ruined my skin

I used this product with no issues for the first couple of days, but on the fifth day I woke up to find my face feeling burnt across the bridge of my nose and both of my eyes looking extremely puffy. Over the course of the day it’s felt like I’ve been suffering from extreme sunburn, my face is hot and itchy even after taking an anti-histamine and applying cold presses. I dread what is going to happen next after reading the reviews online. I’ve long used Neutrogena products and have always treated them as something I can pick up and use without a worry, but after this experience I’ve definitely lost my faith in the brand. The number of people who have experienced this reaction is too high for this to be on the shelves without a decent warning on the label.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that you had a reaction to our wash. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope so chat soon!

Sep 24, 2020
Reviewer name: MsMarie
1 out of 5 stars
1 out of 5 stars review

Bad reaction on my face like an allergy like!

I bought this product last weekend and only used for 2 days and my skin reacted so bad! My face is so itchy and full red rashes all over my face! It burned my upper cheeks skin and my lower eyelid skin. I am.suffering now with so much irritation and itchiness since last night! Just for 2 days that i have use this product and this is what happen already!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We're sorry to hear this and would like to learn more about your experience. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Mar 9, 2023
Reviewer name: martinr27
5 out of 5 stars
5 out of 5 stars review

Clear Up Your Skin with Neutrogena Oil-Free Salicy

The Neutrogena Oil-Free Salicylic Acid Face Wash has quickly become a staple in my skincare routine. Its refreshing scent and lightweight, gel-like consistency make it a pleasure to use, and the salicylic acid has been a game-changer for my acne-prone skin. I love that this face wash is oil-free, as it effectively removes excess oil without over-drying my skin. It leaves my face feeling clean and refreshed, and I've noticed a significant improvement in the overall appearance and texture of my skin since using it. In addition to its effectiveness, I appreciate that the Neutrogena Oil-Free Salicylic Acid Face Wash is gentle enough for daily use. As someone with sensitive skin, I've struggled to find acne products that don't irritate my skin, but this one has caused no redness or irritation. Overall, I highly recommend the Neutrogena Oil-Free Salicylic Acid Face Wash to anyone struggling with acne. It's a reliable, affordable option that delivers great results without causing any irritation.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 16, 2024
Reviewer name: kathrynl71
3 out of 5 stars
3 out of 5 stars review

Oil Free isn't for me

This face wash is pretty effective at cleaning but honestly it might be a bit too good. This product makes my face a little too dry and as a consequence my face is even more oily by the end of the day! I think it's a little too stripping for me but I'm sure this could be effective for others.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey! So sorry to hear about your experience!! We'd love to chat with you more soon, so please call us at 1-800-582-4048, M-F, 9AM-5:30PM ET. We look forward to connecting soon!

Nov 1, 2024
Reviewer name: tannerg7
5 out of 5 stars
5 out of 5 stars review

Classic clean

This cleanser has always been the GOAT and keeps my face squeaky clean. Has a nice thick feel to it, without feeling watery. It has a nice clean scent (tho I personally wouldn't consider it a scented product). It's basic, effective, affordable, and available in tons of locations.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 7, 2022
Reviewer name: delises
5 out of 5 stars
5 out of 5 stars review

Wonderful product

Love this product! So many beauty/health products out there for facial cleansing leave your skin feeling dried out, or with a greasy sticky residue. When I washed my face in the morning with this, my skin felt clean and moisturized without any after yuckiness that you get with cheaper brands. I have been looking for a skin cleanser for years that works suit my needs but haven't been lucky before. All my life I have had acne proned, oily and dry skin. It's really difficult as an adult to be seen with pimples on your face and it's very embarrassing to say the least. I never tried it before because I just thought it was too simple or maybe too expensive to try something that may or may not work for my problematic skin issues. After the first time I used it, I noticed a difference and it was so nice to finally have my face feel really cleansed! I don't have to use it every day and it starts to eliminate the dirt and grime that accumulates on my face daily. After that first time experimenting with a new product, it made me a believer in the Neutrogena brand for life. I believe that Neutrogena is a wonderful company and definitely worth the extra money they charge for their products. What I also really like about Neutrogena is their packaging and advertising are simple yet elegant, classy yet modern for all ages and races and sex. They have been around for as long as I can remember and I believe they hold the market on sustainability with consumers.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 30, 2014
Reviewer name: D-RELIEF
5 out of 5 stars
5 out of 5 stars review

What a Relief!

I used this routinely for about a year then stopped. After a few months, I had the worst breakout in my entire life! Don't know the cause, no one seems to know why...maybe hormone, maybe stress, they are not really sure. I tried many natural remedies for 2 months then went to the dermatologist- last resort. She prescribed antibiotics capsules, antibiotic spray, eczema ointments # I also have sensitive skin prone to eczema) and special arisulphur soap. After 1 month I noticed the breakouts eased a bit in severity but I was still having at least 6 breakouts per week. I then recalled that I used this product for sometime without having these issues and decided to try it. Best decision ever! Within a week I almost had no breakout on my face. I use it with the arisulphur soap given by the derma and I am having excellent results! I don't plan to be without these again! I wash first with the Neutrogena then with the arisuphur soap. Thanks Neutrogena! Don't stop making this! The formula is perfect! PS: it does not dry out the skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 23, 2022
Reviewer name: leslieke468
5 out of 5 stars
5 out of 5 stars review

Did more than I thought

I used this product to keep my skin clear. It seem to work very well as I had almost no breakouts. It was also suggested that I put a dot of it on my skin where it felt like a zit was going to come through. To my amazement, this totally worked! Since then I have used it on a few other spots and it has continued to keep the acne from coming and breaking through the skin and it dissolves completely. I think this would be a great product for anyone who has acne issues that are not severe

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 12, 2021
Reviewer name: Axel
1 out of 5 stars
1 out of 5 stars review

My face feels so itchy and red after using this pr

I bought this product coz I have oily face and few acne scar. I used this product for 2 days and after that My face got so red and had rashes. I had to stop using this product coz it makes my face worst. Before my only problem are few acne marks. Now, I have redness, rashes and itchy face. I dont know what to do. Wont ever recommend this.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're a bit bummed that we weren't the best fit for you! We'd like to learn more about your results and see how we can help out. Could you give us a call and share a few details? Please reach us at 1-800-582-4048, M-F, 9-5:30PM ET. Hope to hear from you soon, thanks!

Nov 12, 2023
Reviewer name: iam_alexita
5 out of 5 stars
5 out of 5 stars review

it's really gentle and let the skin soft

i feel like this product has helped me a lot when i was using it, the reason why i didn't upload a picture of it it's because i used it a long time ago, but it actually helped me with my breakouts!! Has no scent in it and my dermatologist told me i had to use Salicylic Acid so i went to purchase this!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361