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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 481-490 of 6,498 reviews
Jul 1, 2012
ThrowingLuvr
4 out of 5 stars review

Great Overall Wash!!

I love this wash! My acne problems include blackheads, minor blemishes, and oily skin on my cheeks, chin, and nose. I have used the wash twice a day for about two weeks and I have already noticed a difference. The only problem with this wash is that it can be a little overdrying around my forehead and the bridge of my nose. I really recommend this product for people with minor acne.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 10, 2024
kathyb5199
5 out of 5 stars review

Love this stuff!!

As a 52 year old with adult acne this works. The salicylic acid in it helps clear up my skin. The price is always within budget and the orange color and pump make it easy to find on the shelf at the store. This has been my go to since I was a teen.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 13, 2014
CJewel
1 out of 5 stars review

Burned my skin!

I got this product thinking it would help my oily skin, and if did for the first few days, i only used it once a day to let my skin get used to it, and i woke up this morning with my skin actually being burned! this is the only thing i can tie it with, especially after reading other reviews online. no lotion is helping the pain. I'm really sad that ill have to throw away a nearly full bottle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your feedback, CJewel. We are so sorry to hear that you had this experience while using our product. This is not something that is typical. We would like to speak with you to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to your call.

Sep 28, 2023
scottm66
4 out of 5 stars review

Leave your face like it was the day you was born ! Fresh and acne free with the best scent in thenisimes s

The product is hands down one of the best out there for maintaining beautiful skin and for the price your not gonna find many as effective as this one ! The smell will leave you in amazement with freshness all concealed in a small package ! And also filled with many great ingredients!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 23, 2025
milliel10cc_4178
2 out of 5 stars review

Maybe good for someone but too harsh for me

This was wayyyy to harsh on my skin and left my face incredibly red and tight, almost to point of feeling burned. I'm sure that it works amazing for someone out there so definitely try it for yourself to see if it's right for you, but doe me Ive never purchased since that first experience and would not buy in the future.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 9, 2012
riced0e
5 out of 5 stars review

d1$ $tuFf !$ g00d

If you have acne-prone skin, this cleanser would be great because it dries out your pimples which will cause them to disappear. But, if you have dry skin, this might break you out because it dries out your skin just a bit too much. If you apply a moisturizer after this cleanser though, your acne will go away. :D Also, the smell of it is alright.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 28, 2023
shellyk30
5 out of 5 stars review

Makes a visible difference

I used this product for years and it definitely made a difference in the amount of oil on my face during the day. It also helped with all the forehead blackheads I could never seem to get rid of. It can have a drying effect so I recommend using it every other day at first.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 7, 2018
Amy29
1 out of 5 stars review

Horrible product !

I bought this today and I was so excited to use it, because my chin, nose, and forhead were covered in blackheads and pimples ... So I get home I wash my face how the directions on the back of the bottle say and 5-10 minutes after I wash my face I notice a gigantic dry patch on my cheek, from one wash and personally I'm scared what would happen if I kept using it honestly I don't think people should be using this, DO NOT BUY THIS PROUDUCT.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for writing this review, Amy – we're so sorry to hear about your experience. Please give us a call at 1-800-582-4048 between 9am and 5:30pm ET, Monday-Friday so we can chat some more about it. We hope to hear from you soon.

Sep 9, 2024
babyyxbrookee_4832
5 out of 5 stars review

Definitely recommend!!

My little brother bought me this because I kept complaining about my acne and boy did he pick good!! Its so gentle and smooth on the skin and ends up making your skin super clear and smooth! It doesn't take much maybe a squirt then a little to spread all across your face as needed! And it has a pleasant clean scent!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 20, 2014
Lauren
1 out of 5 stars review

This is NOT a SAFE over-the-counter product

Mistake number 1: I used this and woke up with a rash on my face. It usually takes time for any acne treatment to work so I kept using it. Mistake number 2: I noticed my skin was VERY VERY DRY. So I decided to use it once a day and use plenty of moisturizer. ...no results. Mistake number 3: I used a small amount and added lots of water to dilute this HARSH product. YET my skin changed from dry to very flaky, leathery, itchy, and I got clusters of pimples my cheeks. I have small zits and these pimples/cyst were new to me! The BEST decision discontinued using this product after several months of using it. My skin was so bad, I HAD to see a dermatologist to help my skin recover from the damages and acne marks of this HARSH product. My self-esteem was at all time low due to my face. I looked like I aged too. AWFUL!! 2 Cents: Just because a product is on the market and "over the counter" does not mean it is safe to use on your face. Your face is delicate. Please don't use just any product. Do you research. Better yet, see a dermatologist. It is the safest way and your doctor is accountable & reliable for your skin care. Even though it's expensive, realize that dermatologist are experts in the field of skin care and are willingly to help you get clear skin in the safest way possible. For 14 years, I've used product after product (including proactive) trying to "cure" my acne with similar over-the-counter drugs when I should have just called my doctor to help me find the best product for my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Hi Lauren. We are so sorry to hear that you had this experience. Your experience with our product is not typical. We take these issues very seriously and would like to speak with you directly to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.