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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 481-490 of 6,499 reviews
Jan 11, 2022
Alex R
1 out of 5 stars review

Face burning, peeling, and swollen.

I almost never leave reviews, but please don’t buy this!!! I have acne and have used many acne products without a reaction like this. After two uses, my face is swollen, peeling, and burning! And it seems to just be getting worse. I actually took the day off work because my skin hurts and looks so bad! This is ridiculous.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear you had this experience, Alex. We want to learn more about this and see how we can help out. Please call us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. When you call, mention your email to our specialist. We hope to chat soon!

Sep 24, 2022
jodie80
4 out of 5 stars review

Face wash

Neutrogena is definitely a great brand but I really don’t think I liked this I used it years ago and obviously I’m not using it now so I have my other face wash techniques in my seabreeze that I like to use if I’m having any acne issues but give it a try you might like it like I said Neutrogena products are great

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 27, 2024
ashj27
5 out of 5 stars review

HG for blackheads

The consistency of the wash is a lightweight gel that lathers easily, making it simple to apply and rinse off. Despite being a powerful cleanser, it’s gentle enough to use daily without causing excessive dryness or irritation, though those with sensitive skin might need to use it sparingly or follow up with a good moisturizer.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 21, 2024
georges47
1 out of 5 stars review

Steer away if you have sensitive skin

It’s too drying for my skin type. the scent is really strong and irritated my skin. Combined with the salycylic acid, it just made my skin dry, flaky, and red. Will never buy again. Probably would work for those with very oil, and tough skin that isn’t sensitive

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about this negative experience you had with our Oil Free Acne Face wash. Please call us at 1-800-582-4048 Monday-Friday 9:00am-5:30pm EST, so we can learn more. Thank you!

Oct 5, 2023
Anonymous
1 out of 5 stars review

Not great

As an esthetician, I have only seen skin become incredibly dried out and irritated by this product. It strips the skin of its natural oils, and can cause irritation through repeatedly using salicylic acid every day. Yes, the price point is good. But the product does more harm than good over time.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hey! SO sorry to hear this! Let's chat more! You can reach us at 1-800-582-4048, M-F, 9AM-5:30PM ET. We look forward to connecting with you soon!

Dec 7, 2014
CleanGirl1212
4 out of 5 stars review

Skin feels not to dry, not too oily!

I tried this in a sample size at first. Here's what I think: The Smell: It doesn't smell all that great but not bad either, reminds me of baby bath products. The Price: The price isn't too bad, kind of expensive but most cleansers are more. Application: It felt nice when I put it on, my face felt cool after applied before I washed it off. It was easy enough to use. Skin Results: My skin felt perfect! Right in the perfect zone between not too dry and not too oily :) I also just felt so clean.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 18, 2024
brittanyb426
3 out of 5 stars review

Not effective!

I used this product for a while and didn’t see any major results. It’s slightly scented and I like the clear bottle to be able to see how much product is left. The ingredients suppose to target acne but I saw no improvement in my skin. For the price point it could be doable.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Feb 23, 2016
Ray4815
1 out of 5 stars review

HIVES!!!!

Used this product once and I woke up with my face covered in hives. I skipped class today because my face looks so terrible. It's dry, tight, and flaking. All I wanted was a product that would clear up my acne and acne scars because I didn't want to be self conscious anymore when walking around without makeup on. Instead, i got this mess. Everyone's staring at me like I'm a diseased person. This sucks so much. I had such high hopes.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking time to review our cleanser, Ray4815. We're very sorry to hear about what happened. We can assure you that hives and your other symptoms are not typical when using this product. Since this is not something we expect to hear, we'd like to learn more by having you call us. You can reach our care specialists at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. We look forward to speaking with you directly.

Feb 2, 2023
laylarosy
4 out of 5 stars review

It’s works well

It works well, but you have to continue using it for a while. But if you have really sensitive skin I suggest not to use it, because it can either get worse or it can irritate your skin really bad. I didn’t had any bad experience, but I know someone that did. It work for me well, use it morning and night.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 26, 2023
jonathanb104
3 out of 5 stars review

Works great without overpowering scents

This is a simple but effective face wash that will leave your face feeling fresh, clean, and rejuvenated. It’s smell is neutral so not overpowering. The price is on the higher end compared to other products but I would say this is an example of you get what you pay for.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361