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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 461-470 of 6,498 reviews
Jul 28, 2019
CapCharismatic
3 out of 5 stars review

It works BUT

I used to use this product all the time in the winter and NEVER had any problems but I stopped since I went to Air Force basic training. It’s now summer and its working to clear my skin but it makes my face extremely dry to the point I have to put lotion on it which seems counterproductive.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks so much for your service and for choosing Neutrogena! We're surprised to hear that you're now experiencing something different after starting to use this acne wash again, and we'd like to follow up with you. When you can, please call us at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your email address. We look forward to helping!

Oct 21, 2023
amy_c
4 out of 5 stars review

Squeaky clean!

This product cleanses your face very well. There is barely an fragrance at all which is great for those with skin sensitivities. When I use this product, my skin feels clean but it also makes it feel a little too dry. I can feel a tightness in my face after using it. Although I think this is a great product, it's not the right fit for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Thank you for your review. We're sorry to hear about your experience and would like to learn more about it. Please call us at 1-800-582-4048 Monday - Friday 9:00 am-5:30 pm EST so we can chat.

Aug 20, 2023
wilted_rose_art
3 out of 5 stars review

Cleans skin but made me breakout more

I used to think I had oily skin but since using products like this I found my face needs more moisture to get rid of my pimples not a product like this. It cleans rhe face well and got rid of small bumps at first over time, however, my face got more sensitive and since it got agitated easier broke out even more.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Hi there, thank you for reaching out. We're so sorry to hear about your experience. So we can learn more about it, please call us at 1-800-582-4048 Monday - Friday 9:00 am-5:30 pm EST. We look forward to hearing from you soon.

Oct 9, 2022
christiner119
5 out of 5 stars review

Great for Acne

This wash is absolutely the best face wash to use if you have light acne. I’ve been using this wash for over five years and have never gotten another blemish again. This is absolutely the best face wash if you have light acne. Use it twice a day. You won’t go wrong.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 27, 2023
rebeccah2003
3 out of 5 stars review

It works for oily skin types

I tried using this product for several months. And I just didn't love it. ALthough it did make my face feel clean, it also dried it out a little. I already have naturally dry skin. So this just made it worse. But I think it could work really well for somebody else.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate your review, and we never want to dry out your skin. Would you be willing to share a few more details? When you have a few minutes, please give us a call at 1-800-582-4048 Monday-Friday, 9:00 a.m.-5:30 p.m. EST. Thank you!

Jul 10, 2011
vgirl
5 out of 5 stars review

it depends on your type of skin

neutrogena products are very good, and this product for me has worked excellent. it may dry a little bit your skin because it really works, and remember that if you are using this you have oil skin so you dont have problems with dryness. but every product depends on the type of skin, if your skin is too sensible you should go to a dermatologist.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 11, 2021
courtneyg96
4 out of 5 stars review

This is a standard item that most teenagers should have in their cabinet. I used to use this regularly as a teenager who battled acne, its mild and effective. I no longer use it as my skincare needs are different, but would recommend this product to anybody battling acne.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 29, 2020
elena23
1 out of 5 stars review

DO NOT RECOMMEND

Do not use this product. I used it for the first time and it gave me a horrible allergic reaction to my face. It left it swollen, itchy and red and now I have little white sacs of pus on my face. I thought it was just me who this has happened to. But I looked more online and over 300 reviews of different individuals have experienced this! Please, think again before investing your money and risking your face by buying this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear this! We take matters like this very seriously so we'd like to chat more with you about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

May 22, 2021
WinterFrost
5 out of 5 stars review

Do research,follow directions, guys...

I have used this product for many years,and it never fails to work.Judging from many reviews here,I don’t think it’s understood that salicylic acid is meant to gently exfoliate the skin,and dry up existing lesions.In the middle of that exfoliating, whatever’s under the skin may come up,so sometimes your face will seem worse before it improves.That’s often true when fighting acne,so patience is key. Next, PLEASE do your research on salicylic acid based products and the side effects. It isn’t advised to use them with other acne products,and sun screen while you’re using them is a must. Lastly, those of you who may be experiencing burns could very well be using the face wash more often than your skin can tolerate.Because of the exfoliating properties, salicylic acid DOES sting. Using the face wash every OTHER day is a more common sense application for sensitivity. Neutrogena’s Acne Wash can and does work, if you’re willing to follow directions and use good sense.

Helpful?6BX1SN339KCK13596802361
Nov 5, 2013
TheThoughtful1
5 out of 5 stars review

It works! (for oily skin)

I've been using this product for about 15 years. Obviously, if it didn't work, I would've given it up long ago. I know it works because whenever I run out and go without, after a few days I start getting acne. I have oily skin and live in a dry climate, but am not experiencing the dryness and irritation that others have claimed. I highly recommend this to anybody with oily skin and suffering from acne.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361