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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 461-470 of 6,507 reviews
Jan 22, 2025
Reviewer name: cyniaisabel_6368
3 out of 5 stars
3 out of 5 stars review

It's good, but could be better

This is a great product for someone who definitely has an oily face. Personally, it wasn't the best for me for the simple face that it does make my face itch afterwards, but aside from the itchiness my face feels amazingly, smooth and soft, and it helps my acne in the long run. If you don't mind a few minutes of itchiness after washing your face with this, it's definitely a good product. But if you have very irritable skin, I wouldn't recommend.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 29, 2020
Reviewer name: elena23
1 out of 5 stars
1 out of 5 stars review

DO NOT RECOMMEND

Do not use this product. I used it for the first time and it gave me a horrible allergic reaction to my face. It left it swollen, itchy and red and now I have little white sacs of pus on my face. I thought it was just me who this has happened to. But I looked more online and over 300 reviews of different individuals have experienced this! Please, think again before investing your money and risking your face by buying this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear this! We take matters like this very seriously so we'd like to chat more with you about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Aug 20, 2022
Reviewer name: matthewd19
5 out of 5 stars
5 out of 5 stars review

Face so clean

I've been fighting acne for what feels like my whole life. Spent a ridiculous amount of money on all the new acne “treatments” and cleansers just to return to old faithful. Wash once at night and moisturize and once in the morning with an spf moisturizer and I'm good to go. Of course I just get blemishes here and there but I blame that on my sweet tooth. Lol.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 23, 2020
Reviewer name: Reagh59
1 out of 5 stars
1 out of 5 stars review

Burnt my face

I bought this Wednesday afternoon I used it that night the next two days my neck started itching and the next day my face was sensitive when I removed my make up, I washed my face with it Saturday night and woke up Sunday morning with eyes swollen and face red, burning, and very sensitive to the touch!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that you had a reaction to our wash. We'd really like to learn more about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Aug 27, 2021
Reviewer name: Miserable91
1 out of 5 stars
1 out of 5 stars review

This product BURNED my skin!

I used this product for two days as directed. I woke up on day three with a rash from my forehead down to it neck; it’s itchy, tight and painful. my eyes are swollen and I’ve taken four Benadryl since yesterday. The first day my eyelids were slightly swollen, puffy underneath and my whole face was red like severe sunburn. The next day I woke up, itchy with chafed skin, and now my eyelids are swollen. Please be so very careful when trying Neutrogena products. I’m headed back to the doctor today.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

This is not the sort of experience we expect from our acne wash. With that being said, we'd like to learn more about your experience and to see how we can help. When you have a sec, give us a call at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Oct 22, 2022
Reviewer name: rym11b
4 out of 5 stars
4 out of 5 stars review

My first ever

This was the first face wash I ever used. I had a lot of acne and oily skin, this face ash helped my face feel clean and refreshed afterwards. It never caused me to break out worse than I already was, had a good scent that was not too strong and it lasted me a good amount of time.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
Reviewer name: samiam007_8982
5 out of 5 stars
5 out of 5 stars review

Worked!!

Started to notice my face clearing up after first use. Woke up to sone new acne buds that were painful the day before to a huge reduction of sebum and not painful to touch. Dries skin out a tiny bit but everyone's different and nothing a little moisturizer can't fix.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review! We care about your experience with us and want to hear more. Give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm EST when you have a moment.

Jun 15, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I have been using Neutrogena Oil-Free Acne Wash and I love it. My face feel so clean and it help my acne. This is first time trying this. It doesn't dry my skin out and I really like that about the product. Yes I would buy this again. I would recommend you try it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 3, 2018
Reviewer name: Samantha18
1 out of 5 stars
1 out of 5 stars review

Allergic reaction

I bought this product a couple of days ago and the first night I didn’t see a difference the second night I was breaking out the third night my fave broke out completely I woke up this morning and my face is completely HAVING A ALLERGIC REACTION, my face before using this product was smooth and great now my face has rash bumps and red and dry my Facebook has never been like this before every time I touch my face it burns and hurts so bad, I try to apply cream on my face for the dryness and I am not able to, my skin is so dry it is starting to bleed, I am not pleased with this product. I am not sure what y’all are doing to the chemicals y’all are using but this is HORRIBLE!! My face has never gotten like this, I am crying from the pain I have, I work at a beauty store and how am I supposed to show up to work with swollen red skin. This is not okay at all!!!!!! For my family to say what happened to my face is unacceptable everyone has notice how mad this reaction is!!!! If I could give this 0 stars I would!!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We appreciate you giving our max strength acne cleanser a try, Samantha18, but sorry to hear about your results! We'd like the chance to see how we can make up for your experience and get you set up with an alternative product. When you have some time, go ahead and give us a call at 1-800-582-4048, Monday - Friday, from 9am to 5:30pm ET. Thank you!

Mar 27, 2013
Reviewer name: KIEARA1
4 out of 5 stars
4 out of 5 stars review

A MIRACLE!

Im from Chicago.Ive been using this product for 1 day and i already seen changing. My skin started breaking out 2 years ago.My skin is more smooth and not much black heads nor bumps. This Neutrogena Oil-Acne Free wash really works. Try it out people.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361