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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 451-460 of 6,499 reviews
Jul 7, 2018
AishaC
1 out of 5 stars review

This product sucks

Really not sure how this is a dermatologist recommended product. I bought this face wash about a week ago and returned it today. After using it for about three days, my face was dry, burning and patchy. My skin literally resembled that of someone having an excema outbreak. It took nearly a week for the patchiness to clear up and now I am left with more acne than I started with. I will be going back to Proactiv- I guess this is one of those instances where you get what you pay for. If I could give this 0 stars I would.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jul 19, 2024
dutchchocolate
5 out of 5 stars review

Gente and Refreshing Clean

This has become one of my most used facial products on a daily basis. I have used oil-free acne wash for over 15 years and I love the Neutrogena brand. Most of their products are dermatologists recommended and I like that this has 2% salicylic acid in it. It is very gentle on sensitive skin and does a great job getting deep into pores without irritating the skin. It's best to use this product twice a day and work into a lather but the rinsing is very simple. Overall I would highly recommend this to anyone wanting an oil-free cleanser without having to break the bank, this is very affordable. Neutrogena has also made great products for blackheads that I would also recommend overall I am a huge fan of the brand and will continue to purchase for years to come.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 26, 2024
jermonicaw_3746
5 out of 5 stars review

Love

I love the product just have to stay consistent and using it but for the time that I have been using it, it works wonders. I even bought some from my son and he loves it but if you’re not consistent with using this product, then this will not be the right product for you.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 16, 2016
cleanface
5 out of 5 stars review

Best Cleanser for my Papule/Pustule Acne

I suffered from papule and pustule acne for so long, not to mention oily skin but this face wash took care of all of that! I did suffer from redness in the beginning but my skin was getting used to the product! I love this face wash and the smell is addicting! My skin can get dry but after using my moisturizer everything is A okay! I love this wash so much and will continue to use this face wash happily!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review of our product. We would like to learn more about your experience. If you could, please call our consumer care center at 1-800-582-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Oct 14, 2021
Khyia
1 out of 5 stars review

Dried out my oily skin and left dry patches

I have a strict skin care routine to care for my oily skin and decided to switch up my face wash due to hormonal acne. This product left me with more acne than i started with and think the products irritated my face because now i have dry patches on my eyelids and my chin. Very overdrying you can feel your skin getting dry and tight immediately after washing it off. The salicylic acid did nothing to combat my acne prone skin, used it twice a day for 3 weeks.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Thank you so much for giving our Acne Wash an try! We'd love to hear from you about your experience so that we can continue to improve. Please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET. We hope to hear from you soon!

Jun 3, 2023
kaylag332
5 out of 5 stars review

Dermatologist recommended

Treat and help prevent breakouts. The oil-free formula gently cleanse deep into pores for clear skin. It contains Salicylic Acid to help get rid of acne and help prevent future breakouts. Plus, the special skin soothers help leave skin not feeling dry.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 28, 2024
katia1407_948640
3 out of 5 stars review

So so

Everything seems to be good about this product, but I really don't like the texture because it's like some kind of jelly that crumbles into small pieces, it's very unpleasant to apply it to your face, although everything else is pretty good, if the manufacturers work on the texture, I think it will be a good product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 24, 2023
hannahm735
3 out of 5 stars review

Very drying on combination skin

As a person who struggles with cystic acne this was something I grabbed at a very young age. My mother has used this face wash for as long as i remember but for me it was like washing my face with a hand wash and didn’t help my deep acne, maybe just for surface level whiteheads.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this product wasn't a good fit for you. We'd like the chance to learn more about your experience using this face wash. When you have a moment to talk, please give us a call at 1-800-582-4048 to speak with someone from our team. We look forward to hearing from you!

Mar 9, 2023
katiem717
5 out of 5 stars review

WORKS!!

i had been struggling with pimples so much and had tried every product but once I used this oil free acne wash my life completely changed, I thought I would have the same results but over all it was the opposite my skin is now so clear and smooth. Love this!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 14, 2025
bromleyd_7930
5 out of 5 stars review

Great wash for acne without drying skin

I have been using this wash for 20 years, nothing has been more effective for removing makeup and preventing acne without drying. I have combination skin and I have yet to find another product that is effective at cleansing without drying for a reasonable price point.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361