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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 421-430 of 6,499 reviews
Mar 17, 2016
Potter2016
2 out of 5 stars review

Unexpected reaction.

I used it for the first time just under a week ago, and the skin on my face hasn't been the same since. I have other neutrogena products that I've used for months and I've never reacted to any of them before. It has gone down a lot in the last couple days, but when I used it my face dried out far too much and nothing I tried would fix it. My face also became red, extremely itchy, tight, and I actually have more acne than I did before. I don't know if this is a common thing that happens when you first use it or not, but this is what happened to me.The price was great and I'm sure it works for many other people! See if it works for you, I'm not going to tell you not to use it because it didn't work for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 25, 2025
letif2_9849
5 out of 5 stars review

Clear skin, no stress!

This cleanser has been a game-changer for my skin! The salicylic acid helps keep breakouts in check without over-drying, and it leaves my face feeling fresh and clean. Unlike some acne washes that strip the skin, this one is gentle yet effective, making it great for daily use.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 28, 2024
Anonymous
4 out of 5 stars review

Get it sis!

I love the ease of having a pump for my product. I am a makeup wearer so it is important for my to feel as if my skin is clean at night. I would definitely recommend it to anyone who just needs a product that is affordable and one that is going to get the job done.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 31, 2019
nicole3546
1 out of 5 stars review

My skin is dried out.

I bought this product a few days ago, the first two or three days were fine. My skin felt amazing and well cleansed. After the third or fourth day, my skin became very dry around my mouth area (under nose and chin). I began having tiny whiteheads around my mouth area as well. I’ve moisturized twice and my mouth area is still very dry. Not to mention, my whole face is dry as well but my mouth area is the worst. I have oily skin so I thought this product would be perfect for me. I do not recommend this product at all. This product has made my skin worse.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

When you have a chance, we'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Feb 25, 2016
No5smom
5 out of 5 stars review

Solved my adult acne

I'm 45. Since my early 20's I have occasionally been plagued by both small acne breakouts to some pretty bad bouts of cystic acne. This is the ONLY cleanser I can use on my face to eliminate both types of acne. I use it twice daily and always follow with a moisturizer. If I have a particularly stubborn pimple, I'll use the On The Spot acne treatment and it's usually always gone the next morning. Of interest to me is that in my 20's I had very oily skin and now at 45, my skin is dry. After TWO DECADES and two different skin types, this product works!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 2, 2023
knishenar
4 out of 5 stars review

Like

I 💕 it me and my son he had black spot and bump on his face and Boby he had bad blackheads .he got better and it work I love it I buy it again and again I need some more..it a good product to had I recommend people to buy it love love it.love it I buy it it good for u and your kid so I recommend people to get it hope I get the product it work on my son went he where young and now he a man .teen use it to young lady and young man so go buy the product it good to remove make up and clean dirt off of Facebook get run out her get use need it young lady get this product I use it me and my son.i Hope I help someone get the product it so go get it please get it .I help u and help product people use it for longer as I have I was fun about it ad 3 year later I try it so I did me and my son.peoplego get it.so that all I need to say about the product get it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 25, 2014
liabean3
1 out of 5 stars review

My skin is dry and looks uneven

My skin had some acne which comes around every summer, so I used this face wash to get rid of it. The worse decision I made! I read the reviews prior to buying it and despite reading about the drying out I thought my skin would be different. It was not! All that happened was that now instead of having just acne, my skin is dry and is losing its glow. I have gorgeous brown skin and now it looks uneven and dry. Do not buy this product until they take all those drying agents out!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your feedback, liabean3. This is not something that is typical of our products and we are so sorry to hear that this happened. We would like to speak with you directly over the phone to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. We are available Monday through Friday 8am to 8pm EDT. We look forward to hearing from you.

Jan 23, 2021
dlynn9
1 out of 5 stars review

DRIED & BURNED MY SKIN

I rarely ever leave reviews but this product is horrible! I decided to switch face washes to try and help with oil and acne and this is the WORST face wash I have ever used! My skin is so dry and my face is literally burning! This is only my second time trying it! I wouldn't recommend this for my worst energy!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

This should never, ever happen and we want to learn more. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. Hope to hear from you soon!

May 28, 2024
skylery3
5 out of 5 stars review

Effective & Affordable!

I’ve been using this product recommended by my dermatologist for years and it’s extremely effective at keeping my breakouts at bay. The scent is on the medicinal side but that doesn’t bother me. The salicylic acid and other ingredients are effective and not overly drying.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 7, 2022
delises
5 out of 5 stars review

Wonderful product

Love this product! So many beauty/health products out there for facial cleansing leave your skin feeling dried out, or with a greasy sticky residue. When I washed my face in the morning with this, my skin felt clean and moisturized without any after yuckiness that you get with cheaper brands. I have been looking for a skin cleanser for years that works suit my needs but haven't been lucky before. All my life I have had acne proned, oily and dry skin. It's really difficult as an adult to be seen with pimples on your face and it's very embarrassing to say the least. I never tried it before because I just thought it was too simple or maybe too expensive to try something that may or may not work for my problematic skin issues. After the first time I used it, I noticed a difference and it was so nice to finally have my face feel really cleansed! I don't have to use it every day and it starts to eliminate the dirt and grime that accumulates on my face daily. After that first time experimenting with a new product, it made me a believer in the Neutrogena brand for life. I believe that Neutrogena is a wonderful company and definitely worth the extra money they charge for their products. What I also really like about Neutrogena is their packaging and advertising are simple yet elegant, classy yet modern for all ages and races and sex. They have been around for as long as I can remember and I believe they hold the market on sustainability with consumers.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361