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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 411-420 of 6,498 reviews
Oct 12, 2019
Anonymous
1 out of 5 stars review

Skin Breaking out in painful hives

I bought this product a few days ago broke my skin out in hives itchy bumps all over my face. My skin is so dry it hurts to move my cheeks around. worst product I’ve ever came across and I have tried so much!! I wish I would’ve read the reviews before seems like this is nothing new with this product. I’m afraid to put anything on my skin right now I’m not sure what is going on with my skin!! & this is for acne?!? No ma’am!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're terribly sorry to hear about this reaction you've had to our cleanser and we'd like to see how we can help. Please give us a call at ​1-800-582-4048, Mon - Fri from 9 AM to 5:30 PM ET. We hope to talk soon!

Jun 2, 2023
lucui
1 out of 5 stars review

Broke my out

I think this cleanser is a bit harsh on the skin. My oily skin feels so dry and striped out after using this, I feel like my oil production got worse. My acne also got worse and I got cystic acne while on this cleanser. I don’t think there’s any pros with this one :< I finished the bottle though and sadly I have to say never again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
emilyz83
3 out of 5 stars review

Fragrance is counter-productive

Fragrance is counter-productive. This is a derm tested brand and fragrance is a know irritant esp to those with acne problems (the ones who’d be using this product) so i really did not like that they added fragrance to this. It’s an unnec. filler. The fragrance is also pretty bad — at that. If you’re gonna use an unnec. / counterproductive ingredient at least have it smell decent! I wouldn’t reccomend it to anyone— there are far better products with SA from cetaphil, Cera-ve etc.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Mar 30, 2024
adalinem
5 out of 5 stars review

This acne wash is very effective and great for oily skin

Neutrogena Oil-Free Acne Wash with Salicylic Acid is a dermatologist-recommended product designed to effectively cleanse the skin and target acne-causing bacteria. The salicylic acid in the formula works by exfoliating the skin, helping to remove dead skin cells and unclog pores, which ultimately reduces the occurrence of breakouts. This oil-free formulation is particularly beneficial for individuals with oily or combination skin types, as it helps to control excess oil production without leaving a greasy residue. Regular use of this product can lead to clearer, smoother skin, but it's essential to incorporate it into a consistent skincare routine and follow up with moisturizer to maintain skin hydration and balance. As with any skincare product, it's recommended to perform a patch test before widespread use and to discontinue use if any irritation occurs. Neutrogena Oil-Free Acne Wash with Salicylic Acid is a popular choice for treating acne-prone skin. Salicylic acid helps to unclog pores and prevent breakouts, while the oil-free formula ensures it doesn't exacerbate oily skin. It's important to follow the usage instructions and not overuse it to avoid drying out your skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 21, 2024
jessicah1430
5 out of 5 stars review

ONE OF THE BEST

I’ve used this stuff in high school and it’s worked so well for me! It’s definitely oil free, doesn’t have much of a scent. The packaging is always nice and clean with them! It’s worth it for the price. Give it a try if you have a combination skin type!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 9, 2022
michaelac55
4 out of 5 stars review

Very reliable

I’ve used this face wash for almost ten years and I swear it’s the secret to my lack of acne. The only issue I have with it is that there’s no exfoliating factor to it (but that’s because it’s not an exfoliating cleanser, duh) Definitely does what it’s supposed to!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 9, 2023
jeffw29
5 out of 5 stars review

Super Acne Treatment

Everyone in our family has an acne problem at some point in time. Whenever we have a break out, this is the product we turn to, it works to not only treat, but also help prevent more acne breakouts. Mom and dad down to the teens use this and love it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 18, 2023
ashleym1896
1 out of 5 stars review

More hype then action

For what your spending to what it actually will do for the skin are not properly weighed. The brand in general is a touch pricy for the lack of substance the product had to offer. Alot of unnecessary ingredients and it smells like chemicals. End up with more breakout then resolution. In my opinion

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 3, 2017
annoyedandswollen
1 out of 5 stars review

Burned my entire face

I used this in the summer one time and it didn't burn or make me break out. Thinking it was clearing my skin, I tried it again. I used it the night before, and when I woke up and went to school, I discovered my entire face was swollen and it burned off my skin. It was painful for 3 days straight with non stop burning. It hurt to move my face. I was shocked because Neutrogena products normally don't do this.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear about this. We wouldn't expect you to have any swelling or burning while using our product, and we'd like to speak with you directly to learn more. Please call us at 1-800-582-4048 between 9AM to 7PM ET Monday-Friday. We hope to hear from you soon.

Feb 21, 2013
kayla
2 out of 5 stars review

Cleans but WARNING

So my skin is usually a soft texture, and when seeing this in my bathroom, I decided to try it out and prevent any acne. Well, it works, but after a while, my skin felt different. When my hand touched my cheek, it was rough and felt flaky, but when I scratched at it, nothing came off. It may work, but it dries the skin and gives it a coarse texture.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361