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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 411-420 of 6,507 reviews
Apr 3, 2015
Reviewer name: Sadie
1 out of 5 stars
1 out of 5 stars review

My skin is dry, flaky, red and burning

I have only used this product twice. First time left my skin soft and fresh, but the second time i used it at night before bed and woke up the next morning with red burning skin around my mouth, nose, cheeks and neck! I am extremely disappointed as I am now embarrassed of my face and will be visiting a doctor.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2021
Reviewer name: CharChar30000
1 out of 5 stars
1 out of 5 stars review

My daughter’s face is peeling

I purchased this product for my daughter because she was experiencing issues with acne, now my daughter’s face is peeling, bruised and now discolored. This product is HORRIBLE her face looking like this doesn’t make her feel good at all. This product needs to be removed from the shelves permanently.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2023
Reviewer name: jasminel217
3 out of 5 stars
3 out of 5 stars review

Good cleanser but a little drying

I use this as a second cleanser after my oil based cleanser. I found this a little too drying on my skin, and I can tell because my skin feels “squeaky clean” after cleansing which is actually not a good sign. I would have to use serums and moisturizers right after to help balance out my skin's hydration.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking the time to review our product. We will take your feedback into consideration and would like to know more about your experience. When time permits, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Looking forward to hearing from you soon!

Nov 30, 2010
Reviewer name: Abby
5 out of 5 stars
5 out of 5 stars review

Don't be fooled!

Do not buy the off brand of this at [...]! It says it was compared to Neutrogena Oil Free Acne Wash, but it does not carry the same ingredients and does not work like Neutrogena!! My face was always breaking out! Now that I have been using Neutrogena for almost three months, I have very few pimples!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2019
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

WOULD NOT RECOMMEND

I bought this product 2 weeks ago as recommended for oily skin by Dr. Dray on YouTube. Almost immediately after using it I had a faint itch on my jawline and neck. After a few days this progressed and became an extremely painful and itchy rash. Skin on my cheeks and chin became drier than ever before. I tried different moisturisers, toners, and exfoliators all to no avail. It got so bad that I eventually had to use a peeling mask to get rid of the dry skin. A week after ceasing use, my skin is still sore and badly irritated. I don’t even have particularly sensitive skin so be warned!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Serivce

So sorry to hear this! We'd really like to chat more and help if we can, so please give us a call at ​1-800-582-4048. We're available from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!

Oct 25, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great product

I always used this as a teenager that was involved in multiple contact sports and as everyone knows, puberty can hit hard with the unsightly pimples you develop through all the grease and grime of sports. Getting older I invested in the more expensive skin care products, but now in my late 30's I still find myself going back to the tried and true brands that have always worked for me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 27, 2012
Reviewer name: peanut
5 out of 5 stars
5 out of 5 stars review

good stuff

This cleanser is very effective if you have oily skin, acne, blackheads or dullness. It really helps clear out pores, gets rid of acne & helps minimize blackheads. I get very deep painful breakouts on my cheeks and neutrogena acne wash is the only thing that gets rid of those and prevents more from forming. It's slightly foamy- nothing compared to the rich lather I get with the redness soothing wash tho. Both are very effective- they clear and brighten skin leaving your face feeling beautifully fresh : ) I DON'T like the pink grapefruit wash- just an fyi- it makes my skin blotchy and irritated.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 25, 2024
Reviewer name: adamt39
3 out of 5 stars
3 out of 5 stars review

effective and good for the price

it was kinda weird on how effective it was but the sent wad nice and the packaging is some of my favorite because of the ease of using it so it is defrosting good for its price, and better then the price is the ingredients which are all good by the looks and feel or them!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 6, 2018
Reviewer name: ang14
1 out of 5 stars
1 out of 5 stars review

My face is burning and have a rash on face & neck

Used for 2 days, every time I would wash my face with it it would burn my skin but so thought it was cleansing my pores so I didn’t think too much about it. I woke up on the 2nd day with my face puffy and red everywhere and an itchy irritation on my cheeks and neck. I don’t know why this product still sells and should be taken off of the market immediately.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for taking the time to tell us about what happened, ang14. It sounds like this max strength acne cleanser isn't the best match for what your skin needs. Let's have you give us a call at 1-800-582-4048, Monday - Friday, between 9:00AM and 5:30PM EST so we can follow up with you. We look forward to making this right!

Oct 4, 2018
Reviewer name: Tessie29
5 out of 5 stars
5 out of 5 stars review

Love this product!

I have been using neutrogena’s oil free acne wash for years and I love this product. This formula is gentle on skin and produces a foamy texture when you rub it in. It keeps my acne from becoming inflamed and irritated. I use this wash everyday and I would not change my routine for anything!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361